Role Description This is a remote role that may only be hired in the following location(s): Virginia and Missouri. This position supports the maintenance, business operations, and physical assets of Bank facilities at an advanced level of scope and ability. Ensures department activities and methodologies create value for the Bank, as well as align with business goals and objectives. Implements policies or procedures that enforce regulatory and corporate policy compliance. Maximizes operational efficiencies, improves service delivery, and manages risks through the research and recommendation of industry best practices. Responsibilities - Facility Support: - Oversees maintenance and repairs efforts towards the functionality of Bank facilities. - Dispatches and ensures timely completion of work order requests. - Manages preventative maintenance activities and schedule to minimize disruption in business operations. - Performs facilities inspections, provides reports, and develops effective asset management strategies. - Aids execution of department projects including major works, renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives. - Assists with emergency preparedness plans, standard operating procedures, and playbooks. - Facility Service: - Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery and achieve high customer satisfaction ratings. - Monitors internal service level standards and key performance indicator metrics. - Implements solutions to address any service or performance deficiencies. - Vendor Management: - Manages vendors including effective work order communications, invoice management, performance & accountability monitoring, network optimization recommendations, and vendor procurement activities. - Budget Planning: - Provides development and oversight of capital and expense budgets, including business case recommendations for proposed major expenditures or budget variances. - Reports on budget performance and plan versus actual variations. - Identifies cost savings and cost reduction opportunities. Qualifications - Bachelor's Degree and 2 years of experience in Corporate Real Estate Facilities / Property Management - OR High School Diploma or GED and 6 years of experience in Corporate Real Estate Facilities / Property Management - License or Certification Type: IFMA and/or BOMA - Preferred Qualifications: - Experience in CRE Facilities management, specifically in retail - General understanding of building systems (HVAC, electrical, plumbing) - 30% - 40% travel is required - Ability to communicate and collaborate effectively - Experience managing budgets and contracts for repairs, maintenance, and vendors - Experience and ability to use CMMS (Computerized Maintenance Management Systems) - Previous experience of reviewing and understanding of leases. Benefits - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at https://jobs.firstcitizens.com/benefits .

• Lead and continuously improve the incident management process across all AV operational sites, ensuring consistent, high-quality response to incidents of all severities. • Enable and support regulatory incident reporting, including NHTSA Standing General Order requirements and applicable state-level reporting, ensuring accurate and timely submissions. • Develop and maintain incident response standards, escalation frameworks, and operational protocols in alignment with May Mobility's safety case and risk management approach. • Design and lead a tiered incident response team structure that scales effectively with fleet growth, balancing full-time and contract resources to maintain coverage and quality. • Serve as the primary point of contact for regulators, first responders, and partners during significant incidents, coordinating response and communications in partnership with Legal and Safety leadership. • Work cross-functionally with Safety, Engineering, Legal, and Operations to ensure incidents drive systemic improvement, not just resolution. • Develop and lead the talent within the incident management team, building a clear career pathway and ensuring the team has the skills and capacity to meet operational demands. • Provide regular reporting to senior leadership on incident trends, team performance, and emerging risks.

• Lead the development, maintenance, and long-term evolution of the company-wide environmental sustainability and ESG strategies. • Benchmark practices against peers to inform refinements and create new enterprise-level approaches. • Own the long-term oversight for Greenhouse Gas (GHG) target setting. • Maintain and promote sound ESG governance practices. • Develop and propose strategies for internal engagement on climate and ESG initiatives. • Track and support applicable environmental and ESG regulations, standards, and frameworks. • Manage existing compliance programs and stand up new processes. • Coordinate with Legal, Technical Accounting, and Risk teams for compliance readiness. • Oversee project management of voluntary reports. • Direct execution of Climate Risk Assessments and Double Materiality Assessments as needed.

Role Description The Senior Partner Manager manages client outreach/prospecting and proposals, ensuring that Fetch deliverables align with partner needs. This role contributes directly to revenue through individual and pod quota ownership. As a seller at Fetch, you’ll manage the sales cycle from outreach through close, identify opportunities, craft proposals, and build trusted relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You are also expected to begin leveraging AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, strategic pipeline hygiene and management, and campaign insights capture. This is a full-time role that can be held from one of our US offices or remotely in the United States. Responsibilities - Engage prospect lists via sales outreach, preparing briefs, and joining early conversations. - Manage relationship mapping, leveraging LinkedIn or ZoomInfo with support from some oversight from senior leaders. - Generate revenue by actively converting partners and prospects into long-term strategic relationships, with limited guidance. - Independently articulate Fetch’s value proposition and ad products. - Develop proposals and sales materials using templates and summaries, with some guidance from senior teammates. - With limited oversight, utilize AI to streamline revisions, format outputs, and visualize data-backed recommendations. - Manage Fetch processes and tools to support offer execution and maintain data hygiene with limited oversight. - Develop creative solutions for how the pod can succeed with partners. - Leverage AI-enabled tools to accelerate learning, support research, and drive efficiencies in prospecting, meeting prep, and pipeline hygiene. - Understand and articulate various data sets and use AI tools to generate insights for partners. Identify and carry over learnings from optimization results into future recommendations. - Manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion. - Handle assigned tasks like data entry, post-meeting follow-ups, and call recaps to support pod execution, with growing use of AI to assist. - Manage deal workflow through accurate documentation and order form creation. - Manage account activity and pipeline by contributing to growth forecasts or opportunity tracking. - Prioritize and meet both internal and external deadlines. - Manage forecasting and develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights. - Build internal relationships with Account Managers and Industry Leads to understand campaign setup and client needs. - Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks. - Have a growth mindset toward new tools and AI-assisted workflows and demonstrate Fetch values. - Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available. Qualifications - 5+ years of experience in partnerships, sales support, or a related field. - Direct experience in digital media, advertising, or consumer data. - Strong organizational and execution skills with the ability to manage multiple priorities. - Ability to leverage digital advertising KPIs and how media solutions drive outcomes. - Strong communication skills with the ability to collaborate across teams and engage with clients. - Bachelor’s degree or equivalent combination of education and experience. Preferred Requirements - Experience with Salesforce or other CRM platforms. - Client vertical experience. - Exposure to analyzing campaign data and presenting insights to stakeholders. - Experience working cross-functionally with implementation, analytics, or sales teams. - Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier). - Comfort working in dynamic or evolving environments. Compensation At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $118,500 - $132,000, and the on-target earnings (OTE) range is $177,750 - $187,500. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers .