Role Description The Fetch Product Design team is responsible for the entirety of design within the Fetch app—from user experience design to creative direction and production. Our goal is to deliver a fun experience that our shoppers (and partners) love and can’t live without. Fetch is looking for experienced Staff Product Designers to join our team. You will be working within a focused, balanced team; it is your responsibility to lead efforts which measurably improve people’s lives. You will guide our team’s culture through mentorship and thought leadership. You will help Fetch level-up by infusing user-centered practices across the organization. Product designers at Fetch must be: - Risk-takers: You’ve got ample room to fail and no time to play it safe. - Endlessly curious: You never hesitate to ask “why” and tirelessly seek out innovative solutions. - Expert collaborators: You are equally comfortable working side-by-side with executive stakeholders, teammates, and non-technical colleagues as you are with your fellow designers. - UI craftspeople: A background in visual design is not required but a well-practiced eye for detail & aesthetics absolutely is. Your shipped mobile app work needs to knock our socks off. - Radically scrappy: You thrive in ambiguity and won’t hesitate to get exactly what you need to keep moving ahead. You can get stuff done! - Team-players: Our secret sauce is our team dynamic; we don’t have time for egos. By month 3 you will be: - Intimately familiar with the Fetch app; using it in your daily life. - Integrated within your team. - Understanding your team’s focus, goals, and KPIs. - Developing strong working relationships within your teams (Product managers and Engineering leads) and outside of your team (key stakeholders and other cross-functional teams). - Leading design critiques of your work with cross-functional stakeholders and peers. - Collaborating with other design leads on Design Ops initiatives. By month 6 you will be: - Influencing & making decisions within your team. - Exploring the unknowns—what opportunities are untouched or undiscovered? - Well on your way to launching your first feature(s) into production. - Mentoring your fellow team members. By year 1 you will be: - Influencing decisions outside of your team for the larger organization. - Thriving in ambiguity within your team and the larger organization. - Launching multiple features into production with iterations on the work in motion. Qualifications - 8+ years of relevant experience, native mobile app and enterprise tooling design experience required. - Experience building AI-powered products, both consumer and enterprise products. - Experience with Figma, or other AI-powered design tools. - Experience with animation (ideally Rive). - Nice to have: experience building enterprise tools in Slack. - Technical acumen and experience designing for complex problems and tools. - Ability to self-direct and lean on their own prioritization methods to get their work done in a fast-paced startup environment. - Experience designing, building, maintaining and implementing design systems. - Team and/or project management experience. Requirements - Competitive compensation packages including base, equity, and benefits. - The base salary range for this position is $173,742 - $204,402. Benefits - Discover our benefits and how our employees live rewarded at https://fetch.com/careers .

• Own and drive the end-to-end design process for Point of Sale experiences • Translate complex operational workflows into fast, error-resistant experiences • Partner closely with Product, Engineering, and Research teams • Create high-fidelity artifacts for various restaurant contexts • Use prototypes and storytelling for alignment

Role Description The Sr. Product Designer is an individual contributor who works with Design Managers and the Design Director to drive and implement 2U design. Through a human-centered design process, you’ll take complex business requirements and customer needs and expectations, and convert them into usable interfaces (or a journey involving multiple interfaces). Advocating for a best-in-class, competitive user experience while balancing long and short-term business goals will be your sweet spot. A key part of the role involves being able to deeply grasp the needs, wants and concerns of multiple stakeholders and processes, then skillfully guide and clarify conversations to achieve strategic alignment and outline achievable iterations. Being able to both envision transformative user experiences, and make designs tangible and deliverable, will be the bread and butter of this job; innovation and continuous improvement will be your twin guiding principles. Responsibilities Include, But Are Not Limited To: - Following a piece of software through multiple iterations—from conception, to definition, to execution, to deployment—and have a significant impact every step of the way to ensure the best choices are made at every point. - Creating artifacts depicting the HCD process, such as information architecture, task flows, visual design comps, clickable prototypes, storyboards, and mockups. - Effectively communicating concepts to peers in product management, engineering, and across the business. - Effectively communicating and governing working relationships with external partners on top of funnel optimization efforts. - Contributing and abiding by norms of XD culture and standards. - Capturing and articulating the thinking and choices behind your work, while sharing early and often with the project and experience team members. - Possessing attention to detail and follow-through in producing multiple iterations of your work to reach the best solution for the project. - Concept validation using User Testing and other customer research tools. - Leveraging our design system to produce select portions of your work in high fidelity to support translation to engineering. - Contributing back to the design system in Figma as needed when new component or iteration opportunities arise. Qualifications - 4-6 years of professional user-centered design experience, preferably working on a product or product suite that blends UX and business decision-making. - A bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience as an interactive/user experience designer. - Maintains a portfolio that demonstrates complex and creative UX solutions that address business and user needs, exemplary visual design practices, and solid information architecture. - Experience leveraging research and data to inform product and design decisions. - Experience influencing product strategy to align with KPIs. - Has extensive knowledge of current best practices and trends for UI design. - Puts themselves in the shoes of the end-user and advocates that point of view. - Able to communicate design decisions effectively across a wide array of audience types. - Experience collaborating with product managers, business analysts, and engineers on product briefs, roadmaps, and QA materials. - Comfortability with somewhat ambiguous project definitions, and willingness to dive in with cross-functional partners to define scope and requirements. - Ability and drive to successfully engage and self-manage work while operating within a team. - Familiarity with accessibility concerns and inclusive design practices. - Demonstrates and articulates understanding of layout, typography, color and visual hierarchy. - Experience working with industry standard tools (Figma). - Demonstrates a strong work ethic and commitment to creating an encouraging and inclusive workplace, and a passion for doing great work. - Contributes to positive and healthy team culture, including light mentorship of teammates. - A great listener who gives and receives honest, thoughtful feedback. Requirements - Experience leading the UX of multiple product verticals simultaneously while finding connections and efficiencies across different features and areas. - Able to lobby for exemplary user experience within the constraints of business operations. - Fundamental understanding of front-end development, experience working directly with developers for implementation of designs. - Ability to apply accessibility best practices, is able to communicate this knowledge to teammates, and actively apply this knowledge to user experiences. - Experience driving user research/usability tests. - Experience documenting design decisions for future reference and knowledge sharing. - Flexible in a fast-changing environment (able to “roll with the punches”). - Involved in the broader design community and capable of communicating insights and opportunities to internal 2U teams. - Enthusiasm for education, technology and 2U’s mission. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break. - The anticipated base salary range for this role is ($98,000 - $109,700), with potential bonus eligibility.

• Lead design projects end-to-end, utilizing user-centered design processes that result in high quality, industry-defining product experiences • Collaborate with other designers, engineers, and cross-functional partners to understand requirements, gather feedback, and negotiate trade-offs • Design for edge cases, failure states, and operational risks in high-stakes environments • Develop a working understanding of the ML and AI technologies used in our products to elevate every user experience • Contribute to and evolve an established design system, maintaining cohesion across the product and efficiency across the team • Not let perfection get in the way of being great