• Manages the end-to-end recruitment process, including conducting in-take meetings, sourcing qualified candidates through a balanced source mix (e.g. passive, active, and referral candidate sources), screening applications, interviewing (e.g., phone, video, and in-person), coordinating assessments, leading scorecard calibration meetings, providing feedback to hiring managers, and facilitating hiring decisions for a wide range of positions in a timely, cost-effective, and compliant manner. • Collaborates with hiring managers and People Business Partners to understand business needs, define role requirements, conduct in-take meetings, and create effective, tailored recruitment strategies to attract qualified candidates that align to workforce planning needs. • Cultivates a positive candidate experience by ensuring timely, thoughtful, and engaging communication, promoting credit union values and culture, and integrating DEI principles throughout all phases of the hiring process.

• Perform full-cycle recruiting for open positions: sourcing, interviewing, coordinating hiring process, offer negotiation, etc. • Provide an outstanding candidate experience, from initial introduction to onboarding • Work closely with the HR team and hiring managers on constant improvement of the hiring process • Drive or take part in various HR projects and initiatives • Manage recruiting databases in structured and timely manners • Develop and maintain a continually stocked pipeline of quality talent through various methods, including, but not limited to, networking within the community, contacting and/or visiting universities, attending local job fairs and fostering continued contact with quality candidates who may qualify for future positions

• Build targeted candidate pipelines • You will proactively identify and source qualified candidates across Latin America for marketing roles. Your goal is to build strong candidate pipelines quickly and consistently. • Maintain organized candidate pipelines • You will track sourced candidates in our ATS and ensure strong candidates move efficiently through the recruiting pipeline.

Role Description This is not an internal HR role. You will not be recruiting for trainwell. Instead, you will act as a strategic recruiting partner for a portfolio of insurance agency clients across the country. You are joining after our Founding Recruiting Lead has established the initial framework. Your mission is to execute and scale that foundation—managing a high volume of open roles, delivering top-tier talent to agency owners, and helping refine the processes that will define our division’s success. What You’ll Do - Manage Full-Cycle Recruitment: Own the end-to-end recruiting process for a variety of roles, including Insurance Sales Producers, Account Managers, and hybrid customer service positions. You will not rely solely on job postings/inbound applications. - Client Partnership: Serve as the primary recruiting contact for agency owners. You will manage expectations, provide market insights, and guide them through the hiring process. - Candidate Evaluation: Screen candidates for cultural fit, sales aptitude, and technical insurance knowledge. Coordinate and help administer structured group interviews with agency owners. - Process Optimization: Work within and help improve our recruiting systems, documentation, and workflows. Track recruiting KPIs and placement metrics to ensure efficiency and quality. Qualifications - 2+ years of full-cycle recruiting experience, ideally in an agency setting or a high-volume corporate environment. - Experience recruiting for sales or insurance roles is a strong plus. Requirements - Process-Driven: You are organized and metrics-minded. You understand the recruiting funnel and how to move candidates efficiently without sacrificing quality. - Client-Facing: You are comfortable communicating with business owners and holding them accountable to timelines and hiring standards. You can push back professionally when necessary. - Autonomous: You thrive with minimal oversight. You are a self-starter who can manage multiple open roles across different time zones without needing daily direction. - A Builder: While the foundation is in place, you are excited by the prospect of helping to refine and scale a new division. You are always looking for ways to make the process better. Benefits - Base Salary - Commission per successful placement - Performance Bonuses - Health Insurance - 401k with match & Roth 401k - PTO, Life Insurance, Disability Insurance