Zocdoc is the beginning of a better healthcare experience for millions of patients every month.
Staff Platform Engineer, AI Enablement
Location
United States
Posted
4 days ago
Salary
$210K - $270K / year
Seniority
Lead
Job Description
Staff Platform Engineer, AI Enablement
Zocdoc
Role Description At Zocdoc, we're on a mission to give power to the patient -- and that starts with enabling our engineering teams to build and ship software safely, efficiently, and with confidence. As a Staff Platform Engineer, you will: - Design, build, and improve foundational systems, tooling, and paved roads that create leverage across our engineering organization. - Collaborate across the business to turn platform strategy into practical, adoptable solutions. - Emphasize hands-on technical leadership with meaningful input into platform direction. - Reduce friction across the development lifecycle and enable teams to focus on improving healthcare access. - Play a key role in how developers at Zocdoc build, test, and deploy software. - Abstract operational complexity, improve testability and safety, and streamline the developer journey across frontend, backend, and mobile surfaces. Qualifications - 7+ years of experience building or evolving internal developer platforms, productivity tooling, or CI/CD systems used by multiple teams. - Experience designing and operating distributed systems in AWS or similar cloud environments. - Strong judgment around platform abstractions and APIs; knowing when to standardize and when to stay flexible. - Ability to take ambiguous problems, break them into deliverable pieces, and drive them to measurable outcomes. - Clear communication of technical trade-offs and building consensus with peers and stakeholders. - Motivated by enabling other engineers to build reliable, scalable, and secure systems with confidence. - Value learning, curiosity, and operational excellence, and model those qualities for the team. Requirements - Enjoy building platforms that enable productivity, consistency, and autonomy. - Motivated by making other engineers more effective, not just shipping your own features. - Like designing cohesive developer experiences that teams actually want to adopt. - Care deeply about developer empathy, usability, and reducing cognitive load. - Prefer solving real problems through thoughtful design, iteration, and collaboration. - Comfortable influencing peers and adjacent teams through clear communication and working code. - Find satisfaction in building systems that scale predictably and help other engineers succeed. - Enjoy learning and teaching others about leveraging AI-based technologies to achieve real-world results. Benefits - Flexible work environment for those based in NYC (Role is open to remote). - Unlimited Vacation. - 100% paid employee health benefit options (including medical, dental, and vision). - 401(k) with employer funded match. - Corporate wellness program with Wellhub. - Sabbatical leave (for employees with 5+ years of service). - Competitive paid parental leave and fertility/family planning reimbursement. - Cell phone reimbursement. - Employee Resource Groups and ZocClubs to promote shared community and belonging. - Great Place to Work Certified.
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