Senior IT Systems Administrator
Location
United States
Posted
7 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Senior IT Systems Administrator
Techtorch
Role Description TechTorch is seeking a Senior IT Systems Administrator to serve as a hands-on execution layer within our technology operations team. This individual will work under the direction of senior technical staff who define architecture and policy, translating those directives into reliable, compliant day-to-day IT operations. The ideal candidate thrives in structured but fast-moving engineering environments, is deeply fluent in Google Workspace and Microsoft 365 administration, and brings a proactive, AI-augmented approach to IT operations. You will not be designing the strategy - you will be the person who makes it real, consistently and correctly. Key Responsibilities - Platform Administration: - Administer and maintain TechTorch environments across Google Workspace (user lifecycle, groups, Drive policies, Vault, Meet, security settings) and Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID/Azure AD). - Administer and support business applications (for example, QBO, Asana, etc.) and other SaaS tools as directed. - Serve as the primary remote help desk resource for end users across the organization. - Endpoint Support: - Provide endpoint support across ChromeOS, Windows, and macOS devices. - Manage device enrollment, configuration, and policy enforcement via MDM platforms (Google Admin, Intune, or equivalent). - Troubleshoot hardware, OS, and application issues remotely with minimal escalation. - Compliance & Policy Execution: - Execute technology controls and configurations in alignment with CMMC/NIST 800-171, ISO 27001, and SOC 2 requirements. - Implement and enforce access controls, audit logging, data handling policies, and security configurations as defined by senior staff. - Support audit readiness activities including evidence collection, policy documentation, and control testing. - Add or modify system capabilities to address evolving compliance requirements, implementing the solution rather than defining it. - AI-Augmented Operations: - Actively apply AI tools (e.g., Claude, Copilot, Gemini) to streamline IT workflows, automate repetitive tasks, and accelerate troubleshooting. - Stay current on how AI is reshaping IT operations and bring practical applications to the team. - Engineering Environment Support: - Support IT needs within an engineering-oriented organization that operates across a connected digital thread of tools and data. - Quickly learn and adapt to specialized tools and workflows used by engineering teams without requiring deep domain expertise. - Maintain awareness of how IT infrastructure intersects with engineering processes, data flows, and toolchains. Qualifications - 5-8 years of hands-on IT administration experience in a product engineering and manufacturing environment. - Expert-level Google Workspace administration (Users, Groups, Drive, Security, Vault, Admin Console). - Proficient Microsoft 365 tenant administration (Exchange, SharePoint, Teams, Intune, Entra ID). - Demonstrated endpoint support experience across ChromeOS, Windows, and macOS. - Familiarity with CMMC/NIST 800-171, ISO 27001, and/or SOC 2 control implementation. - Experience administering SaaS tools (for example, QBO, Asana, etc.). - Strong remote help desk and user support skills; able to resolve issues efficiently without in-person access. - Comfortable working in a task-execution role where architecture and policy decisions are made upstream. - Familiarity with the use of AI tools to improve personal productivity and IT operations. - U.S. citizen or lawful permanent resident (green card holder). Preferred Qualifications - Experience supporting engineering teams or organizations with an engineering-oriented digital thread. - Familiarity with MDM policy enforcement and endpoint compliance tooling. - Exposure to GRC tools or compliance management platforms. - Experience in a startup, growth-stage, or lean IT environment where adaptability is essential. - Google Workspace Administrator or Microsoft 365 certifications (not required but a plus). What Success Looks Like In the first 90 days, you will have a firm handle on our Workspace and M365 environments, be resolving help desk tickets independently, and be executing compliance-driven configuration tasks with minimal rework. Within six months, you will be a trusted extension of our senior tech team - someone they can hand a task to and know it is done right, on time, and documented.
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• Manage, monitor, and maintain Ubuntu and Red Hat Linux servers (production and staging). • Perform system upgrades, kernel updates, patch management, and performance tuning. • Implement and manage user access, security policies, and backup/recovery strategies. • Troubleshoot and resolve hardware, OS, and network-related issues. • Maintain configuration management and deployment pipelines using Ansible, Puppet, or similar tools. • Monitor system health and resource utilization; ensure optimal uptime and performance. • Collaborate with DevOps and Cloud teams for environment provisioning (AWS, Azure, or on-prem). • Manage server hardening, SSH configuration, SSL certificates, and OS-level security compliance. • Participate in capacity planning, disaster recovery, and incident response activities. • Create and maintain detailed system documentation, SOPs, and audit reports.
• Manage, monitor, and maintain Ubuntu and Red Hat Linux servers (production and staging). • Perform system upgrades, kernel updates, patch management, and performance tuning. • Implement and manage user access, security policies, and backup/recovery strategies. • Troubleshoot and resolve hardware, OS, and network-related issues. • Maintain configuration management and deployment pipelines using Ansible, Puppet, or similar tools. • Monitor system health and resource utilization; ensure optimal uptime and performance. • Collaborate with DevOps and Cloud teams for environment provisioning (AWS, Azure, or on-prem). • Manage server hardening, SSH configuration, SSL certificates, and OS-level security compliance. • Participate in capacity planning, disaster recovery, and incident response activities. • Create and maintain detailed system documentation, SOPs, and audit reports.
