Support-as-a-Service that helps companies scale faster by taking care of their customers’ needs.
Back-office Social Media Manager, Fluent German & English
Location
Morocco
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Back-office Social Media Manager, Fluent German & English
SupportYourApp
• Coordinate projects and provide day-to-day operational support across campaigns • Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time • Upload and manage creative assets in Meta • Follow internal procedures and SOPs • Collaborate with internal teams to ensure efficient issue resolution • Handle sensitive customer data with care and security • Apply the latest and greatest customer happiness practices • Maintain deep understanding of client solutions and meet KPI • Communicate with developers and cross-functional specialists.
Job Requirements
- Excellent German and English language skills (at least C1 level for both speaking and writing)
- Strong analytical thinking and research skills
- Proven ability to deliver tasks reliably and on schedule
- Positive, proactive and responsible attitude
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits
- Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time, but also – internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
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