Support-as-a-Service that helps companies scale faster by taking care of their customers’ needs.
Back-office Social Media Manager
Location
Worldwide
Posted
4 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Back-office Social Media Manager
SupportYourApp
Role Description Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. - Coordinate projects and provide day-to-day operational support across campaigns; - Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; - Upload and manage creative assets in Meta; - Follow internal procedures and SOPs; - Collaborate with internal teams to ensure efficient issue resolution; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with developers and cross-functional specialists. Qualifications - Excellent German and English language skills (at least C1 level for both speaking and writing); - Strong analytical thinking and research skills; - Proven ability to deliver tasks reliably and on schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits - Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
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