Title: Payment Analyst Location: Sydney Australia Full time Positions1 Position Job Description: TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It's our why; our reason to exist. Now, we're proud to be one of Australia's leading mobile and internet providers. We're not just redefining telco; we're changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge. Could that be you? Your opportunity: As our valued Payments Analyst, you will play a vital role in monitoring accurate and timely processing of TPGT customer payments. Maintaining payment integrity across all relevant systems. You'll draw on your experience to support changes to business processes and improvement initiatives that impact payments and the payment journey You'll make impact by: - Perform reconciliations and quality checks to maintain end-to-end payment integrity - Manage day-to-day payment operations, ensuring accuracy and delivery within SLAs - Investigate and resolve payment issues, discrepancies, and customer enquiries - Produce regular reporting and insights to support business operations - Support system changes, projects, and continuous improvement initiatives across payments What you'll bring: - Experience in payments, banking or accounting - Proficiency in Excel with the ability to interpret data, troubleshoot issues, and maintain a high level of accuracy - Sound verbal and written communication skills - Ability to work independently and manage multiple priorities What's in it for you? - Flexible hybrid way of working (from home and office) - 'Stay Connected Mobile' - Access to a free mobile plan - 'Stay Connected NBN' - Access to a free NBN 100 plan - 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year - Access to TPG Learning Hub platform and internal development opportunities - Access to Corporate Partner Discounts #LI-Hybrid IND2 #LI-LO1

Title: Senior Billing Analyst Location: Sydney Australia Job Description: TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It's our why; our reason to exist. Now, we're proud to be one of Australia's leading mobile and internet providers. We're not just redefining telco, we're changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge. Could that be you? Your opportunity We're looking for a Senior Billing Analyst to play a critical role in delivering accurate, timely and high‑quality billing across TPG Telecom's Consumer, Enterprise and Government portfolios. Sitting within Customer Experience Operations, this role owns end‑to‑end billing operations across multiple platforms and well‑known brands including Vodafone, TPG, iiNet, Kogan, Felix and Lebara. You'll lead day‑to‑day billing cycles, resolve complex billing issues, and drive continuous improvement initiatives that protect revenue, enhance customer experience, and support business growth. Partnering closely with internal stakeholders and outsourced providers, you'll bring strong billing expertise, operational leadership and a proactive, improvement‑focused mindset in a fast‑paced, evolving environment. Responsibilities - Own and manage end‑to‑end billing operations across all bill cycles and billing platforms, ensuring accurate, timely bill runs and invoice delivery in line with SLAs and KPIs. - Lead day‑to‑day billing operations including production monitoring, quality assurance, usage error management, incident response, and participation in an after‑hours on‑call roster - Proactively identify, prioritise and resolve complex billing and system issues by collaborating with internal stakeholders and outsourced partners to minimise customer and business impact. - Drive continuous improvement initiatives to reduce cost‑to‑serve, improve operational efficiency, and support revenue growth, business change and marketing initiatives through billing systems. - Ensure billing processes meet audit, regulatory and governance requirements while providing subject matter expertise to support stakeholder engagement, system changes and transformation initiatives. What you'll bring - SQL experience required - 3-5 years demonstrated experience with billing systems, processes, and downstream financial reporting. - People management including team members as well as outsource partner management and relationship building. - Knowledge and leadership of billing system processing and scheduling including rating, invoice, invoice delivery methods and financial reporting. - Demonstrated knowledge in customer and system issue resolution. - Billing system experience such as Oracle BRM (Infranet) are desirable but not essential - Understanding of customer lifecycle and its effect on billing and invoice delivery and payments What's in it for you? - Flexible hybrid way of working (from home and office) - 'Stay Connected Mobile' - Access to a free mobile plan - 'Stay Connected NBN' - Access to a free NBN 100 plan - 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year - Access to TPG Learning Hub platform and internal development opportunities - Access to Corporate Partner Discounts #LI-Hybrid

Title: Application Support Analyst Location: Brisbane Australia Job Description: time type Full time job requisition id R-14242 Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. The Role As an Application Support Analyst to our Veterinary Practice Clients, you are the first point of contact with a focus on providing Level 1 support to calls and queries. You will be joining a high performing team, committed to outstanding customer service delivery. Your main responsibilities will be; - Providing excellent customer service, ensuring client system queries and issues are resolved satisfactorily. - Proactively responding to client queries via phone, email and chat as the first point of contact. - Opening, updating and closing client CRM tickets, ensuring service delivery KPI’s are met. - Investigation of client issues using pragmatic problem solving. - Recording accurate information notes on cases. - Identifying and re-directing calls and escalation of cases where required About You To be successful you will have; - University or Tafe qualifications in Information Technology will be advantageous. - 1-2 years’ customer service / IT support / application support experience. - A true passion for customer and client service delivery demonstrated by your practical experience within a call centre, customer service or service desk environment. - Strong verbal and written communication skills. - Demonstrated experience with Microsoft Server, Desktop Operating Systems, Word, Excel, Access. - Previous experience with commercial CRM or support systems. - Entry level IT qualification or experience using RxWorks (Advantageous) . Why Join Us? At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life. Covetrus team members are eligible to access a suite of fantastic benefits, to help them look after themselves, their family and their beloved pets. These include – - Generous discounts on our range of animal health food & enrichment products. - Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources. - Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave. - Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations). - Free 24/7 access to our Employee Assistance Program. - Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards. - Professional development through our Leadership Development & Emerging Leadership courses. - Access to annual flu vaccinations. - Annual volunteer days. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Title: Senior Digital Analyst - Remote Location: Remote, United States Job Description: Requisition number: 2355892Job category: Business & Data AnalyticsPrimary location: Eden Prairie, MNOvertime status: ExemptTravel: No Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Sr. Digital Analyst has hands-on experience with digital analytics tools to perform analysis and identify behavior insights, a solid ability to tell data stories, and is a problem solver who is passionate about creating remarkable digital experiences driven by digital data. We're a team of 30+ in the US with global and consulting partners. We partner closely with the Consumer Office and lines of business to measure the effectiveness of digital properties used by millions of customers. We seek to promote the fair treatment and full participation of all people, particularly groups who have historically been underrepresented or subject to discrimination based on identity or disability. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - The position requires experience in digital analytics, relationship building skills, and proven ability to think strategically in the complex and evolving healthcare environment - Develop and distribute reporting to track digital performance and engagement, business trends, and other metrics - Perform in-depth analysis across multiple websites and/or mobile applications to understand digital behavior and uncover key areas for improvement to drive engagement and success - Translate results into clear insights and recommendations to support continuous improvement to websites and campaigns - Manage key projects by ensuring alignment and understanding of program/project scope, facilitating meetings, and ensuring deliverable are met - Establish tracking requirements for new features and work with the implementation team to participate in UAT as those features go live You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 2+ years of digital analytics experience working with large, distributed teams - 2+ years of demonstrated experience utilizing the Adobe suite of web analytics products (e.g. Workspace, CJA) - 2+ years of demonstrated experience with digital analytics implementation support, including effectively interpreting business needs into Adobe analytics solutions and running analytics QA/UAT through the development process to production release. - Experience and proficiency with MS Office tools (Excel, Word, PowerPoint) Preferred Qualifications: - Demonstrated experience in managing the analytics lifecycle, including testing methodologies - Demonstrated experience utilizing session replay tools, Glassbox, DataDog, Fullstory or similar - Proven ability to act as a subject matter expert on best-in-class digital analytics, consulting with stakeholders to enable the best possible view to consumer behaviors - Proven ability to develop learning and optimization plans collaboratively with data science, web analytics, and business stakeholders - Proven ability to gain an in-depth knowledge of website architecture, KPI's and customer goals - Proven ability to manage customer expectations appropriately and keep projects on schedule and within scope - Proven ability to manage multiple projects, with multiple remote teams, at one time - Proven ability to provide regular status updates to the leadership and quickly escalate potential issues - Proven effective communication skills with a variety of different stakeholders *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.