Role Description We are seeking a highly organised Executive Assistant with strong finance administration capability to support the Managing Director of Property Management and leadership team. This role combines executive support with the creation and management of recurring financial reports and structured administrative processes. The primary focus is to streamline executive workflows and systemise repetitive finance reporting to ensure efficiency and scalability. What you'll do - Executive support - Manage calendar, scheduling, and travel arrangements - Prepare meeting materials and reporting packs - Manage expense claims and credit card reconciliations - Assist with content writing and drafting of emails - Coordinate with accountants, advisors, and external stakeholders - Provide general executive and administrative support - Assist with ad-hoc administration tasks, including data entry - Finance Reporting & Administration - Create and maintain recurring financial reports and KPI dashboards - Assist with CRM (hubspot) management - Assist with month-end reporting and board materials - Maintain revenue and expense tracking templates Qualifications - Strong EA background with finance exposure - Strong Excel and reporting capability - Preferably experience with hubspot and monday.com - Highly organised, process-driven and detail-oriented - Comfortable working independently in a remote environment

The Executive Assistant II, Office Manager provides advanced administrative and operational support to Assistant Vice President(s) within the Logistics organization. This role is responsible for managing complex calendars, coordinating meetings and travel, and supporting leadership priorities through effective organization, communication, and execution. In addition to executive support, the role assists with office management and facilities coordination activities to ensure a smooth and efficient workplace environment. Responsibilities in this area include vendor coordination, supply management, and supporting facility-related processes in partnership with internal teams. The role requires strong judgment, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. What You'll Do: Office Operations & Facilities Support - Supports coordination of office operations to ensure a smooth day-to-day workplace experience - Assists with vendor coordination, service requests, and facilities-related activities - Supports inventory tracking and ordering of office supplies and equipment - Coordinates facilities-related requests, including maintenance, repairs, and space updates - Assists with onboarding vendor accounts, raising purchase orders, and processing invoices - Supports office moves, renovations, and workspace changes in partnership with Facilities - Assists with workplace logistics such as access coordination and office readiness - May serve as a point of contact for workplace safety programs or emergency response support, as needed Executive Support - Provides advanced, highly confidential administrative support to AVP-level leaders, including calendar management, prioritization, and conflict resolution - Coordinates complex meetings, prepares agendas and materials, and tracks follow-up actions - Manages domestic and/or international travel arrangements and related logistics - Prepares and edits correspondence, presentations, and reports - Serves as a liaison between leadership, internal teams, and external stakeholders - Anticipates executive needs and proactively resolves scheduling or administrative challenges Administrative & Project Support - Coordinates events, leadership meetings, and team activities - Tracks deliverables, action items, and administrative project work - Processes expense reports and support budget-related administrative tasks - Maintains files, records, and documentation in accordance with company standards - Provides cross-functional coordination and support across departments Required Qualifications, Experience & Specialized Knowledge and skills - High School Diploma or GED and 7 years' of relevant experience supporting senior leader or executives required, or any level degree or certification beyond HS diploma/GED and 5 years' experience. - Strong organizational and time management skills with attention to detail - Ability to manage multiple priorities and work independently with minimal supervision - High level of professionalism, discretion, and confidentiality - Strong written and verbal communication skills - Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) - Demonstrated ability to anticipate needs and solve problems proactively USD 32.26 - 48.41 per hour Compensation: Hourly pay rate is in the range of $32.26 - $48.41/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Role Description We are looking for a reliable and detail-oriented Virtual Assistant to support a Property Management Field Manager with daily administrative and communication tasks. The ideal candidate will be highly organized, responsive, and capable of managing multiple priorities while maintaining professional communication with tenants, vendors, and internal stakeholders. - Monitor and respond to emails in a timely and professional manner. - Communicate with vendors regarding maintenance requests, scheduling, and follow-ups. - Assist with coordinating property management-related tasks and appointments. - Track and organize ongoing projects, service requests, and vendor communications. - Maintain accurate records and documentation of correspondence and completed tasks. - Provide administrative support to the Property Management Field Manager as needed. - Follow up on outstanding issues and ensure tasks are completed within deadlines. - Handle general virtual assistant duties to support daily operations. Qualifications - Previous experience as a Virtual Assistant, Administrative Assistant, or similar role preferred. - Strong written and verbal English communication skills. - Excellent organizational and time-management abilities. - Ability to work independently and manage multiple tasks efficiently. - Professional and courteous communication style. - Strong attention to detail and problem-solving skills. - Reliable internet connection and a quiet work environment. Requirements - Email platforms (Gmail, Outlook, etc.) - WhatsApp Work Schedule - Hours: Monday–Friday, 9:00 AM–5:00 PM EST - Position Type: Remote

Role Description This is a hands-on role for someone who thrives in high-volume operational environments and is comfortable balancing individual contribution with team support. You will continue to process prior authorizations directly—often at high volume—while also serving as a go-to resource for other Ascertain Assistants. Over time, this role will evolve into a hybrid operations + technology position as workflows become increasingly automated and integrated with Ascertain’s platform. This is not a traditional healthcare shift-based, desk role. It is an outcome-driven position that rewards ownership, judgment, and follow-through. What You’ll Do: - Play a critical role in our new AI-powered prior authorization solution. - Collaborate directly with Ascertain leadership and product teams. - Work closely with healthcare providers to reduce administrative burdens and streamline detailed workflows. - Manually process authorizations and oversee automated submissions for office visit referrals, procedures, pharmaceuticals, and more. - Review and verify insurance information and patient eligibility for prior authorizations. - Communicate with healthcare providers to gather necessary medical documentation and information. - Submit prior authorization requests to insurance companies following established protocols. - Monitor and track authorization requests to ensure timely processing and resolution. - Respond to inquiries from healthcare providers, patients, and insurance companies regarding authorization status. - Maintain accurate records of authorization requests, approvals, and denials. - Collaborate with internal teams to resolve authorization issues and improve process efficiency. - Stay updated on insurance policies, regulations, and industry trends related to prior authorizations. Qualifications - 4+ years of experience with prior authorization and billing in Oncology. - Experience with athenahealth and/or NextGen. - Familiarity with major payors including UnitedHealthcare, Aetna, Blue Cross Blue Shield, etc. - Bonus if you have experience in client relationships. - Hands-on leadership roles (e.g., Team Lead, Supervisor, or informal leadership), paired with a roll-up-your-sleeves approach. - Engaging with C-suite executives. What You'll Bring to the Table: - Detail-Oriented: Meticulous in your work, catching errors and ensuring every authorization is processed accurately the first time. - Collaborative: Energized by working with others, building trust and communicating clearly with providers, teammates, and cross-functional stakeholders. - Adaptable: Comfortable shifting between manual workflows and leveraging new AI-powered tools, adjusting quickly as processes evolve. - Empathetic: Attuned to the needs of healthcare providers and patients, approaching each interaction with patience, professionalism, and understanding. - Process-Driven: Motivated by structure and consistency, following established workflows while identifying opportunities for improvement. Benefits - Cutting-edge technology: Work directly with the latest advancements in generative AI and automation, tackling challenging problems that meaningfully impact healthcare. - Ownership & growth: Join Ascertain at a pivotal early stage, shaping our products, technical direction, and culture, with significant opportunities for career advancement. - Collaborative team: Join a talented, passionate, and supportive team with backgrounds from top tech companies and clinical institutions. - Competitive compensation: We offer competitive salary, meaningful equity, comprehensive health insurance, and more. Why Ascertain? Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI!