Title: Implementation & Activation Manager Location: Melbourne Australia Job Description: About WPP Media WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. Explore your future with Mindshare, part of WPP Media. If this role isn't 100% aligned, apply anyway and we'll add you to a specific Talent Pool so we can collaborate on future available positions. Ready to be the hands-on hero for our massive new Asahi account, where your planning and buying expertise will bring iconic campaigns to life? About Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As "Growth Architects," we drive growth that benefits all stakeholders - better for people, planet, and business - by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. We have recently partnered with Asahi and are expanding a new team set up specifically to collaborate with this client. Good Growth for Asahi is about getting ahead of category disruption, without compromising your volume-growth drivers today. Asahi means morning sun - the moment a new day begins. The horizon is where that first light meets possibility. Introducing the Horizon Team - ready for today. Built for what's on the horizon. Team Horizon represents Asahi's next phase of growth: rooted in heritage, focused on clarity, and always moving forward. In a fast-changing media and consumer landscape, the horizon isn't fixed. Team Horizon will help Asahi see what's coming sooner, choose what matters and progress with confidence and precision. The Role Location: Melbourne We have found a great balance of embracing flexible working whilst also maintaining in-office collaboration with most teams meeting in the office 3 days per week. - Be a foundational member of our brand-new Asahi team, responsible for the hands-on delivery of all media implementation, planning, and investment. - Own the omnichannel execution, with a special focus on OOH and the exciting world of BVOD/SVOD, where you'll brief our offshore team and manage key partners like Netflix, Nine, and Paramount. - Get straight into the action, delivering the H2 media plans, managing all bookings, and expertly navigating any makegoods to ensure flawless campaign delivery. - Act as a mentor and guide for the team's executives and co-ordinators, overseeing their workflow and ensuring every plan is delivered against investment KPIs with 100% accuracy. - Build strong relationships with media partners to find creative opportunities and bring unmissable campaigns and memorable sponsorship executions to life for our new flagship client. Ideal Skills and Experience A detail-obsessed and energetic hybrid planner-buyer with a passion for creative executions will be the engine room of this exciting new team. We're also looking for; - A true planner-buyer DNA; you're a strategist who loves to get their hands dirty, with proven experience in both planning and buying media. - Strong, practical skills in OOH and a deep understanding of the digital video landscape, including the constructs of programmatic buying. - A meticulous eye for detail and a hardworking, positive mindset that is always geared towards finding solutions. - Experience working on large, complex clients with a sponsorship focus (like CPG, wagering or insurance) is highly desirable, and auditing experience will put you at the top of the list! - A supportive nature, ready to contribute to a great team environment and provide clear guidance to junior team members. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. What We Offer At Mindshare ANZ, we offer a competitive salary package, with 20 days holiday increasing with service to a maximum of 25 days, with the option to purchase extra leave of up to 4 weeks per year. We also offer a flexible working environment, paid parental leave, flexible public holidays, birthday leave and early finishes during the summer months. These are just some of the great perks you can utilise. Based in Melbourne Southbank, our office has 180 degree views Melbourne Skyline and is a great space to hang out with colleagues and friends! We have a culture of learning where we invest in your career growth and development through a range of learning and development opportunities. We offer a supportive and inclusive workplace culture that values diversity and collaboration and we provide mental wellness support via our Employee Assistance Program. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Here, we strongly encourage you to apply if you're interested: we'd love to know how you can positively impact our team with your experience! We believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions, we encourage all applicants.

Role Description HubSpot partner agencies run on Implementation Specialists. While Solutions Architects design the blueprint and CRM Strategists own the complex technical builds, Implementation Specialists are the hands-on operators who configure HubSpot portals, onboard clients, execute against delivery plans, and ensure that what was designed actually gets built correctly. You will typically manage 15–20 client onboardings and implementation projects simultaneously, working closely with senior consultants and project leads. This is a high-volume, client-facing role that rewards people who are organized, technically solid on HubSpot, and thrive in a fast-moving agency environment. It is also one of the clearest paths to growing into a CRM Strategist or RevOps Consultant role within a partner firm. What You'll Do - Execute HubSpot portal setup and configuration for new clients — including CRM structure, pipeline stages, deal properties, contact and company object setup, user permissions, and team configuration. - Implement marketing automation workflows, email sequences, lead scoring rules, and lifecycle stage logic based on specifications provided by senior consultants or the client discovery process. - Configure Sales Hub tools including sequences, meeting links, templates, deal pipelines, and forecast categories for client sales teams. - Set up and test third-party app integrations from HubSpot's native marketplace — Gmail, Outlook, LinkedIn, Zoom, Slack, and other standard connectors. - Conduct data imports into HubSpot — mapping fields, cleaning records, and validating data integrity post-import. - Serve as the primary point of contact for assigned client onboardings — running regular check-in calls, managing client questions, and keeping projects on track against a 60–90 day onboarding plan. - Advise clients on HubSpot best practices in plain, non-technical language — helping non-technical users understand how to use the platform effectively after go-live. - Identify and flag scope creep, technical complexity, or client situations that require escalation to a senior consultant or solutions architect. - Conduct QA on your own configurations before handoff — testing workflows, validating data, and ensuring everything works as designed. - Contribute to internal documentation and knowledge sharing within the delivery team. Qualifications - 2–4 years of hands-on HubSpot experience, including direct portal configuration and client-facing implementation work. - Solid working knowledge of HubSpot CRM, Marketing Hub, and Sales Hub — must have configured all three in real client environments, not just as an end user. - Prior experience working at a HubSpot Solutions Partner agency or in a client-facing consulting role — in-house HubSpot administration experience alone is not sufficient. - Comfortable managing multiple client projects simultaneously — strong organizational and time management skills are essential. - Strong communication skills — able to run client calls confidently, explain HubSpot concepts clearly, and manage client expectations professionally. - Experience performing data imports into HubSpot including field mapping and basic data cleanup. - Ability to work independently and take ownership of your client relationships without constant supervision. - HubSpot certifications in CRM, Marketing Hub, and Sales Hub preferred — or willingness to complete certifications quickly upon placement. Nice to Have - Exposure to HubSpot Service Hub or Operations Hub configuration. - Experience with common HubSpot marketplace integrations beyond the standard suite — Salesforce native sync, ZoomInfo, Databox, or similar. - Familiarity with basic data migration concepts — CSV imports, field normalization, deduplication. - Experience writing client-facing documentation, training guides, or HubSpot portal handoff notes. - Background in B2B marketing, sales operations, or customer success in a SaaS or technology environment. - Familiarity with project management tools such as ClickUp, Asana, or Monday.com used in agency delivery contexts.

Role Description As a Service Delivery Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: - Accountability: Responsible for aligning and partnering with Solventum Sales Teams and their clients to ensure consistent communication, effective coordination, and system stability across products and services. - Execution: Ensures consistency with response and relationship management of each assigned health system from post-implementation through the support and life cycle of the client including regular communication with client technical teams at the Management/Director level. - Client Care & Advocacy: Coordinates with resources across various Health Information Systems departments to prioritize client issues, drive resolutions, manage escalations, and rapid response to requests. - Client Support: Serves as the operational point of contact for Solventum clients with the focus on maintaining system stability, surfacing new functionality, and identifying new opportunities (this is a non-sales position). - Analytics and Reporting: Assists in ensuring each client is aware of and leveraging use of all available analytics and reporting tools for determining system adoption and realized value from Solventum solutions. - KLAS NPS and CSAT: Drives customer participation in KLAS with the target of achieving NPS and CSAT scores exceeding the prescribed average for healthcare software vendors. Qualifications - Bachelor’s degree or higher (completed and verified prior to start) from an accredited university AND seven (7) years of healthcare software and/or healthcare operation work experience in a private, public, government or military environment OR High School Diploma/GED and eleven (11) years of healthcare software and/or healthcare operation work experience in a private, public, government or military environment. - Three (3) years of account/project management experience. - Three (3) years of direct client relationship management including executive level. - Two (2) years of experience with ServiceNow. - Two (2) years of experience in data and analytics reporting. - Exceptional client relationship skills with the ability to find creative solutions and manage difficult situations with diplomacy. - Strong business acumen, strategic thinking, presentation skills, training skills, and critical thinking skills. - Strong teamwork and collaboration, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic. - Credentialed Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) or equivalent work experience. Requirements - Work location: Remote – United States. - Travel: May include up to 15% (domestic/international). - Relocation Assistance: Not authorized. - Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Benefits - The expected compensation range for this position is $107,600 - $147,950, which includes base pay plus variable incentive pay, if eligible. - This position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). - Additional information is available at: Total Rewards .

• Support the accurate setup of employer plans and groups by collaborating with Partners and Employers throughout the onboarding process. • Assist with implementation of employer plans across the WEX Health Cloud platforms (e.g., HSA, HRA, FSA). • Ensure timely responsiveness to inbound calls and voicemails. • Work with internal WEX Health teams to facilitate the setup of Employers plans. • Communicate effectively with key stakeholders via phone and email, providing timelines, education, and training. • Review demographic, enrollment, and other related files to ensure effective uploads of employer data. • Provide online demonstrations of portals available to employers.