Role Description Are you a passionate professional with aspirations to lead and make a meaningful impact? AO is seeking dedicated individuals to join our leadership team. Enjoy the freedom of working from home, a flexible schedule, and access to mentorship opportunities designed to elevate your career. - Deliver exceptional customer service from the comfort of your own space - Tailor your hours to fit your lifestyle and personal commitments - Learn from seasoned professionals to sharpen your leadership skills and advance in your career Qualifications - Commitment to delivering exceptional customer service - Excellent communication and interpersonal skills - Ability to lead and motivate teams toward outstanding results - Eagerness to learn, grow, and thrive in a dynamic environment Requirements - Work from home - Flexible schedule - Mentorship available Benefits - Annual incentive trips rewarding top-performing leaders with unforgettable travel experiences - Insurance reimbursement program to protect your health and well-being - Mentorship training with specialized programs to enhance leadership and management capabilities - Unionized environment joining a supportive community where your rights are safeguarded Company Description Apply now to join AO as a Client Service Leader! Work from home, enjoy flexible scheduling, receive mentorship, and advance your career while helping shape the future of our customer service excellence.

Role Description Join Our Customer Service Leadership Team – Work From Home, Enjoy Flexibility, and Grow! Are you a passionate professional seeking a fulfilling career with flexibility and growth opportunities? We’re looking for dedicated individuals to join our customer service leadership team. Work from home, enjoy a flexible schedule, and advance your career while maintaining balance in your personal life. Responsibilities - Enjoy the freedom to work remotely and set a schedule that fits your lifestyle. - Thrive in a nurturing community that values your success and well-being. - Learn from experienced leaders dedicated to helping you excel in your role and career. - Protect your rights and enjoy the security of a union-supported environment. - Rewarding top-performing leaders with unforgettable getaways. - Safeguard your health with comprehensive coverage. - Participate in specialized training programs to strengthen leadership and management abilities. Qualifications - Dedication to delivering exceptional customer service. - Strong communication and interpersonal skills. - Ability to lead, inspire, and motivate teams to achieve results. - Commitment to professional growth while maintaining work-life balance. How to Apply If you’re ready to join a flexible, supportive, and growth-focused team, submit your resume today. All interviews will be conducted via Zoom for your convenience and safety. Take the next step in your career—work from home, grow your leadership skills, and enjoy a fulfilling career journey with us!

• Provide routine customer service and policy support to agents and carriers • Communicate with agents and carriers via multiple channels • Research and resolve customer inquiries according to service standards • Maintain working knowledge of products, services, and promotions • Review and process applications and documentation for policy issuance • Organize and maintain policy files • Collaborate with team and cross-functional partners to ensure timely work completion

Role Description The Customer Service Representative position at Folium Medical Device is critical to maintaining our dedication to serving customers with excellence. As the first contact point, we trust you to represent our brand by providing excellent customer service, ensuring customer satisfaction, resolving customer complaints, and nurturing customer loyalty. This position is ideally suited for individuals who possess superior communication skills, work ethic, and attention to detail. - Engage with customers through various channels such as phone, email, social media, and live chat. - Respond in a timely and accurate manner to incoming customer inquiries. - Provide product and service information to customers and assist them in making purchase decisions. - Maintain a deep understanding of Folium's range of medical devices and their functionality. - Support the processing of orders, forms, applications, and requests. - Resolve customers' complaints by determining the problem areas; proposing solutions; escalating unsolved problems to the relevant department. - Keep records of customer interactions, process customer accounts, and file documents ensuring all documentation is updated. Qualifications - Minimum of 2 years’ experience in a customer support role, preferably in a medical device company. - Excellent communication skills in both verbal and written form. - Strong listening abilities that provide an understanding of specific customer needs. - A customer-oriented attitude backed by a dedication to resolutions. - Ability to work under pressure and multitask. - Proficient computer skills, including Microsoft Office suite and CRM software. - Degree or equivalent experience in a related field will be considered a plus. Benefits - Competitive compensation package. - Full benefits including health, dental, and vision insurance. - Employee wellness program including a gym membership and wellness resources. - Generous paid time off policy and holidays. - Continuing education and professional development opportunities. - Collaborative work environment where every team member’s input is valued.