Folium Medical Device

Role Description The Sales Representative at Folium Medical Device is a crucial member of our organization. They work as ambassadors to our existing and potential customers. This dynamic position plays a key role in maintaining the momentum of the business and is fundamental in achieving set targets. - Identifying, qualifying, and securing business opportunities with existing and new clients. - Building business relationships with current and potential clients to facilitate sales. - Maintaining updated knowledge of products, patient needs, and competitor activity. - Developing customized targeted sales strategies to optimize outreach. - Creating and presenting proposals to potential clients and negotiating contracts to close agreements. - Meeting or exceeding annual sales goals and maintaining a steady pipeline of opportunities. - Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans. Qualifications - Bachelor's degree in Business Administration, Marketing, or related field with a minimum 3 years’ experience in a sales role, preferably with a medical device organization. - Proven track record of successfully meeting sales quota, preferably over the phone. - Excellent verbal and written communication skills, including the ability to articulate complex medical terminology to a diverse customer base. - Strong organizational skills with the ability to prioritize tasks effectively. - Excellent interpersonal and customer service skills, and ability to build solid relationships with clients. - Proficient in using Microsoft Office Suite and customer relationship management (CRM) software. - Willingness to travel. Benefits - Competitive wage and incentive compensation structure. - Comprehensive medical, dental, and vision coverage. - 401(k) retirement saving plan with a generous company match. - Professional development and continuous training programs. - An inclusive and friendly working environment. - Opportunities to progress and grow within the company.

Role Description The Administrative Assistant at Folium Medical Device plays a crucial role in ensuring the smooth running of our offices and effective team management. This position involves various duties and responsibilities including: - Welcoming guests and directing them to the appropriate person or team - Managing administrative operations, including the reception area, mail, and purchasing requests - Efficiently managing telephone and in-person conversations with both internal and external stakeholders - Coordinating meetings, including scheduling, sending reminders, and organizing catering when necessary - Sustaining inventory of office supplies and placing orders if necessary - Maintaining confidentiality with sensitive company and client information - Managing team schedules, travel arrangements, and accommodation - Assisting other departments with administrative duties as required Qualifications - High school diploma required; associate’s or bachelor’s degree preferred (business administration or a related field) - At least 2 years of experience in an administrative role - Strong knowledge of office procedures and basic accounting processes - Proficiency with MS Office (Word, Excel, Outlook) and ability to learn new applications quickly - Strong organizational skills and ability to prioritize tasks in a fast-paced environment - Excellent communication skills, both oral and written, with individuals at all levels of the organization - High level of professionalism, including the ability to handle confidential information with discretion Benefits - Flexible work environment with the possibility of remote work - Competitive benefits package, including medical insurance, dental and vision coverage - Paid vacation and sick days - Professional development opportunities and a chance to grow within the company - A positive and supportive team environment where your contributions are valued

Role Description A dedicated and skilled professional is required to fill the position of Data Entry Specialist at Folium Medical Device. As an essential member of our team, the Data Entry Specialist will play a pivotal role in our organizational operations by updating and maintaining our expansive databases, systems, and platforms. - Accurately input, validate, and maintain a large volume of data in various databases, ensuring that all data is up-to-date and easily accessible. - Regularly review and edit data to eliminate duplication, errors, and inconsistencies. - Collect and gather data from multiple sources, analyzing them for patterns and trends that could improve our operational efficiency and effectiveness. - Collaborate with team members across the organization to understand their data needs and ensure they receive accurate and timely reports. - Conduct system tests and troubleshooting to resolve data, system, and performance issues. - Maintain data privacy, complying with company policies and applicable laws. Qualifications - At least 2 years of proven work experience in a data entry role, preferably in the healthcare industry. - Proficient with MS Office Suite (particularly Excel) and database systems. - Strong ability to type swiftly and accurately. - Excellent attention to detail with the ability to spot numerical errors. - Ability to multitask, prioritize tasks, and meet deadlines. - Good communication and collaboration skills, able to work with various team members across the company. - A high school degree or equivalent; further education in a relevant field is a plus. Benefits - Opportunity to work in a dynamic and innovative healthcare technology company. - Competitive salary package, including health insurance and retirement benefits. - Professional and personal growth through skills development programs and education opportunities. - Folium values work-life balance with flexible working hours and paid time off. - A diverse and inclusive culture, making Folium a great place to work.

Role Description The Customer Service Representative position at Folium Medical Device is critical to maintaining our dedication to serving customers with excellence. As the first contact point, we trust you to represent our brand by providing excellent customer service, ensuring customer satisfaction, resolving customer complaints, and nurturing customer loyalty. This position is ideally suited for individuals who possess superior communication skills, work ethic, and attention to detail. - Engage with customers through various channels such as phone, email, social media, and live chat. - Respond in a timely and accurate manner to incoming customer inquiries. - Provide product and service information to customers and assist them in making purchase decisions. - Maintain a deep understanding of Folium's range of medical devices and their functionality. - Support the processing of orders, forms, applications, and requests. - Resolve customers' complaints by determining the problem areas; proposing solutions; escalating unsolved problems to the relevant department. - Keep records of customer interactions, process customer accounts, and file documents ensuring all documentation is updated. Qualifications - Minimum of 2 years’ experience in a customer support role, preferably in a medical device company. - Excellent communication skills in both verbal and written form. - Strong listening abilities that provide an understanding of specific customer needs. - A customer-oriented attitude backed by a dedication to resolutions. - Ability to work under pressure and multitask. - Proficient computer skills, including Microsoft Office suite and CRM software. - Degree or equivalent experience in a related field will be considered a plus. Benefits - Competitive compensation package. - Full benefits including health, dental, and vision insurance. - Employee wellness program including a gym membership and wellness resources. - Generous paid time off policy and holidays. - Continuing education and professional development opportunities. - Collaborative work environment where every team member’s input is valued.