• Drive Strategy & Execution • Shape and execute the long-term engineering strategy for PatternBuilder Document Automation initiatives, aligning technology direction with business priorities • Collaborate with Product and Architecture leaders to translate customer needs and emerging technologies into scalable solutions • Build and maintain a robust roadmap for the PatternBuilder engineering organization, balancing innovation with operational excellence • Oversee delivery execution across multiple teams to ensure high-quality, on-time releases • Lead & Develop High-Performing Teams • Manage and mentor Engineers and Technical staff, fostering a culture of trust, collaboration, and continuous improvement • Guide hiring, performance management, and career development to build diverse, high-impact teams • Create an environment that attracts top engineering talent and empowers them to deliver their best work • Cross-Functional Collaboration & Stakeholder Management • Partner with Product Management and Design to define priorities and ensure strategic alignment across departments • Present technical strategies, roadmaps, and progress to senior leadership in clear, business-focused terms • Serve as a bridge between technical and non-technical stakeholders—translating complex technical concepts into actionable business insights • Drive engagement and communication across distributed teams and business units • Technical Leadership & Oversight • Maintain strong working knowledge of technologies such as Ruby on Rails, C#, React, microservices, Azure, AWS, and containerized deployments—but focus on guiding teams rather than day-to-day coding • Champion best practices for architecture, reliability, and scalability across engineering and platform systems • Ensure Automation solutions are designed securely and meet compliance, performance, and privacy standards • Promote experimentation and responsible adoption of emerging AI technologies • Culture & Innovation • Foster a growth mindset, continuous learning, and experimentation within the engineering organization • Cultivate a collaborative engineering culture that values quality, innovation, and transparency • Encourage contributions to open-source and knowledge sharing across the company

• Manage all aspects of the team, including development and testing, internal and external communication/collaboration, performance management and improvement, and professional growth. • Develop, organize, prioritize, and assign objectives and responsibilities consistent with department, division, and corporate goals. • Communicate and represent departmental interests to team, other departments, divisions, and various management levels as necessary. • Provide leadership to the team through mentoring, training, and managing the activities of the team. • Manage and lead project scoping and scheduling of engineering projects; track progress of individual tasks and alert stakeholders of any concerns meeting schedules. • Ensure that projects are completed and implemented in a timely manner while following established procedures and schedules. • Regularly communicate development and testing status, project risks, resource requirements and allocation, and other relevant knowledge with upper management. • Advocate for the adoption of best practices and continuous improvement throughout the software lifecycle. • Become actively involved in daily operations and duties as needed to meet schedules or to resolve complex problems or issues. • Be a change enabler. • Be responsible for tactical management of a functional area, feature, product, or multiple products or solutions, involving senior leadership as required in major decisioning. • Balance innovation vs. delivery commitments. • Managing diverse teams (skills, geography, seniority). • Embrace curiosity, passion, authenticity and accountability.

• Grow, develop, manage, and lead a multidisciplinary team of seasoned software and system engineers across all aspects of Privacy. • Advise executive and senior technical & business leadership on Instacart’s privacy vision through regular and consistent written and in-person communication. • Lead Privacy Engineering partnership with infrastructure and application teams, to ensure all products are developed and delivered with security and privacy in mind through Privacy by Design. • Implement policies and procedures that protect our customer and partner data. • Develop and provide metrics and reports to the senior leadership of the top privacy and security risks and health of their respective organizations.

• Own the day-to-day operational rhythm of our engineering organization • Make sure the machine runs — cycles are planned and tracked, nothing gets dropped, engineers are unblocked, and bugs and customer issues get the right attention at the right time • Be the person who knows the status of everything and follows up when things go quiet • Ensure the team is moving without micromanaging • Build trust and demonstrate range, with the opportunity to take on broader operational ownership across hiring, compliance support, infrastructure, and more • Plan and track development cycles end-to-end — nothing should be unclear or invisible • Run cycle kickoffs and retros; make sure each cycle ends with clear outcomes and the next one starts cleanly • Maintain GitHub project boards, issues, and milestones — keep them current, tidy, and useful • Flag blockers and capacity issues early, before they become misses • Own the inbound queue: bugs, customer requests, and ensure tasks are triaged, assigned, and moving • Work with the Head of Engineering to balance incoming requests against cycle commitments • Ensure nothing urgent sits unaddressed and nothing routine gets forgotten • Follow up with engineers proactively; close open loops before they become problems • Maintain a clear picture of what's in flight, what's blocked, and what's at risk • Run regular 1:1s with engineers; know how each person is doing technically and professionally • Provide coaching and mentorship; help engineers grow and do their best work • Support the hiring process: phone screens, interviews, and offer coordination • Onboard new engineers with clear 30-60-90 plans and structured ramp support • Handle difficult conversations with professionalism and care