Role Description We're looking for a Senior Travel Concierge to join a fast-growing tech-enabled travel concierge service built for modern travelers. This is not just a customer-facing role. You will manage your own portfolio of high-touch clients, run shift operations for the team, mentor newer concierges, and be the steady presence that keeps service standards high when things get difficult. - Most of your time is still hands-on client work: sourcing hotels, planning trips, responding to messages, and managing relationships from the first message through the moment a traveler gets home. - During your shift, you are responsible for the team hitting its standards: response times, inbox coverage, message quality, escalations. - When something starts to slip, you are the one who notices first and steps in. If you have operated at a high service bar before, write with warmth and precision, stay calm under pressure, and take genuine pride in making people feel cared for, this role is a strong fit. Qualifications - 2+ years in a high-touch customer experience, hospitality, or client service role. - Genuine hospitality mindset: you take pride in making people feel cared for and hold yourself to a high standard. - Exceptional written English with the ability to communicate clearly and warmly across every type of message. - Composure under pressure: when things go wrong you are the steady presence clients and teammates want on the line. - Sharp judgment in ambiguous situations: you scope the real question, build a plan, and find smart fallbacks when needed. - Detail-oriented and organized across confirmation numbers, time zones, dietary notes, and transfer windows. - Reliable and consistent: when you are on shift, things run. - Helpful and peer-supportive: you enjoy helping teammates get better and do not see it as a distraction. Requirements - Personal passion for travel and your own experience exploring the world. - Working knowledge of popular destinations, hotel brands, airlines, and loyalty programs. - Prior experience in hospitality, travel, or another high-touch service environment. - Experience working in an early-stage startup or fast-moving team. Benefits - You will be paid in USD (bi-monthly: every 15th and 30th). - Paid Time Off in accordance with company policy. - Observance of Holidays per company guidelines. - 100% remote setup so you can work wherever you're most productive. - Work on a service that travelers rave about and help scale it to thousands of customers. - Be a key voice in how the team delivers and how newer concierges develop. How to Apply - Please include your updated resume highlighting any customer service or travel-related experience. - A short Loom video (1 to 2 minutes) introducing yourself, describing how you have maintained high service standards under pressure, and sharing an example of a time you stepped in to help a teammate or resolve a difficult client situation. - A short writing sample such as a WhatsApp message or email showing your tone when handling a problem for a traveler. - Only candidates who submit a Loom video will be moved to the next step of the hiring process. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions. - Video Introduction - Record a video introduction to showcase your communication skills and work experience. - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable). - Recruitment Interview - Initial screening with our talent team. - Executive Interview - Meet with senior leadership to discuss role alignment. - Client Interview - Final interview with the client team you'd be supporting. - Background & Reference Check - Professional reference verification. - Job Offer - Successful candidates receive a formal offer to join the team. Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

• Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. • Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. • Drives product acceptance and growth through targeted education and strategic account management. • Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications. • Identifies and addresses territory-specific opportunities and barriers to product success. • Effectively manages promotional resources and budget. • Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies. • Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams.

Role Description AO Globe Life is expanding its remote team and seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a mission-driven organization. This fully remote opportunity is ideal for individuals with backgrounds in management, operations, client service, or consulting who want flexibility while continuing to grow professionally. In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and support them throughout the enrollment process while contributing to a collaborative and service-focused team environment. - Connect with individuals who have expressed interest in learning about benefit programs - Schedule and conduct virtual consultations with clients via Zoom - Assess client needs and provide guidance on available benefit options - Support clients through the enrollment process and follow-up communication - Maintain accurate and organized digital client records - Deliver professional, client-focused service throughout the client experience - Participate in ongoing training, team development sessions, and leadership discussions Qualifications - Have experience in management, leadership, consulting, operations, or client service roles - Communicate confidently in virtual environments - Are organized, self-motivated, and comfortable working remotely - Enjoy helping others while contributing to team success - Are comfortable using Zoom and other digital collaboration tools Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a functioning webcam Benefits - 100% remote work environment — work from anywhere in the United States - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Full training and licensing support - Monthly and quarterly performance bonuses - Leadership development opportunities and advancement pathways - Supportive and collaborative team culture Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States. Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.

Provide technical, analytical, and administrative support while coordinating budget activities and special projects. Advise leadership on priorities, manage data collection, and prepare official documents to facilitate park operations.