• Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements • Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary • Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns • Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team • Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics • Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency • Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy

• Developing automated content and data solutions • Working in a dynamic team using a variety of technologies • Independently planning and implementing projects • Participating in weekly check-ins for performance review

• Diseñar y desarrollar APIs y servicios backend utilizando Python. • Construir sistemas basados en LLMs, agentes y arquitecturas RAG. • Implementar workflows de evaluación y monitoreo de modelos de IA. • Desarrollar SDKs, herramientas internas y componentes reutilizables para equipos de ingeniería. • Diseñar guardrails y mecanismos de control para mejorar la calidad de las respuestas generadas por IA. • Optimizar performance, escalabilidad y observabilidad de sistemas productivos. • Participar en decisiones de arquitectura y evaluación de trade-offs técnicos. • Colaborar con equipos de producto, datos e ingeniería en entornos ágiles. • Utilizar herramientas AI-native como Cursor, GitHub Copilot y asistentes de desarrollo para acelerar la entrega de soluciones.

• Design, develop, and maintain RESTful APIs using Core PHP. • Integrate third-party APIs, payment gateways, CRM systems, and external services. • Develop secure, scalable, and high-performance backend applications. • Collaborate with frontend developers, business analysts, and project managers to deliver solutions. • Create and maintain API documentation and technical specifications. • Implement authentication and authorization mechanisms such as JWT, OAuth, and API tokens. • Optimize application and API performance through code improvements and database tuning. • Troubleshoot, debug, and resolve application and integration issues. • Write clean, reusable, and maintainable code following coding standards. • Participate in code reviews and contribute to system architecture discussions. • Ensure application security, reliability, and scalability.