Content Strategist III Location: Remote in the US Placement Type: Temporary Salary: $44-58 Hourly W2 Job Description We are seeking a proactive and motivated Content Strategist to join a dynamic team, where you will directly shape the support experience for a vast global user base. This role is perfect for someone who blends a passion for innovative products with an unwavering commitment to delivering outstanding user experiences. You will leverage data-driven insights, a start-up mindset, and deep content expertise to craft clear, effective resources that empower users to maximize their engagement with the platform. Your work will be crucial in building content that fuels cutting-edge Generative AI experiences, directly influencing how millions interact with support and discover solutions. What You’ll Do: * Conduct Root Cause Analyses (RCAs) on user support tickets to pinpoint issues within the support chatbot, including issue replication and debugging, and scope their prevalence and impact using available data tools. * Resolve identified content issues through strategic updates, prompt engineering, and index patching, iterating continuously to ensure accuracy and quality. * Triage and escalate issues beyond content, such as retrieval, response generation, or platform bugs, routing them to relevant teams (e.g., Engineering, Support Operations) with clear, well-documented context. * Thoroughly test and validate the support chatbot to verify issue resolution post-fix, debugging further if problems persist. * Write, edit, test, and improve online help content and customer support responses, grounded in a robust content strategy. * Develop and refine content specifically designed to enable advanced Generative AI experiences. * Apply, maintain, and champion content standards and best practices across the team, ensuring consistency and excellence. * Utilize data to inform critical content decisions and collaborate with cross-functional teams to continuously enhance support experiences. * Manage multiple projects simultaneously with meticulous attention to detail, expertly navigating tight and frequently shifting deadlines. * Collaborate closely with Product, Engineering, and Operations teams to craft effective, empathetic support messaging. * Raise constructive feedback and process improvement recommendations with associated teams to continuously enhance workflows and tooling. Must-Have Qualifications: * Bachelor’s degree in English, Communications, or a relevant field (or equivalent international qualification). * 2+ years of experience in a technical writing or content strategy role. * 6+ months of experience writing content for Generative AI. * Demonstrated critical thinking and editorial judgment around complex, sensitive topics, with a proven track record of managing large AI-enabling content sets. * Proven ability to plan and write online help content and customer support responses for social media platforms and/or mobile apps. * Experience with content management systems (CMS) and project management tools. Nice-to-Have Qualifications: * Project management experience, including navigating ambiguity and balancing competing priorities. * Familiarity with data analysis, XML editing, and AI tools. * Experience conducting root cause analysis or debugging user-facing product issues. * Comfort working with basic data querying or scripting tools to scope issue prevalence.

Role Description The AI Content Specialist owns DemandTec's content output across channels: our owned newsletter, social media presence, thought leadership, and CPG network engagement content. This role is designed from the ground up for someone who uses AI tools as a core part of their production workflow, not an occasional shortcut. Strong editorial judgment combined with genuine AI fluency is what makes this role high-leverage and high-impact. - Write, produce, and publish content that builds category authority, grows our owned audience, and supports demand generation programs, working closely with the PMM and SVP on editorial direction. AI-Native Content Production - Own the end-to-end content production process using AI tools (such as Claude, Jasper, or equivalents) to draft, edit, and publish content at scale across formats and channels. - Develop and maintain prompt frameworks and AI-assisted workflows that ensure consistent brand voice and editorial quality across all content output. - Own and maintain the content calendar across channels and audiences, hitting publishing cadences reliably without sacrificing quality. The CTI Brief Newsletter - Own DemandTec's flagship newsletter, The CTI Brief, from editorial direction through copy to send, building it into a must-read for retail and CPG trade professionals. - Develop editorial themes aligned to DemandTec's category positioning and thought leadership priorities. - Track and optimize performance: open rates, click-through rates, subscriber growth, and audience quality. Social Media - Own DemandTec's LinkedIn presence including company page content, post cadence, and executive social support for key leaders. - Build and execute a social content calendar that reinforces category ownership, surfaces proof points, and drives meaningful engagement with our retail and CPG audience. Thought Leadership and Campaign Content - Draft blog posts, articles, and POV content in partnership with the PMM and SVP, supporting category authority and demand generation campaigns. - Develop content supporting CPG network engagement programs targeted to the 7,800+ supplier community on the platform. - Partner with the Brand and Events marketer to ensure content supports event campaigns, trade show presence, and sponsored placements. Qualifications - 1 to 3 years of content experience in B2B technology, SaaS, or a related field. - Genuine fluency with AI content tools: you use them daily, you know their limits, and you apply your own editorial quality control. - Strong writing fundamentals: clear, audience-aware copy with a track record of producing content that earns attention, not just fills a calendar. - Experience contributing to a B2B social media presence with measurable results. - Organized and self-managing: you can own a multi-channel content calendar with minimal oversight. Requirements - Preferred experience writing for retail, CPG, supply chain, or enterprise software audiences. - Newsletter or email marketing experience with ownership of performance metrics. - Familiarity with HubSpot or similar tools for content distribution and tracking. Benefits - Base salary: $50,000 to $60,000, commensurate with experience. - Comprehensive benefits package including health, dental, and vision insurance. - 401(k). - Paid time off. - Professional development support. Equal Opportunity and Work Authorization DemandTec is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. Candidates must be authorized to work in the United States without employer sponsorship, now or in the future. This position does not offer visa sponsorship.

Manager, Global Content Sales (GCS) Scheduling remote type Flexible (Hybrid/Remote/In-Office) locations New York time type Full time job requisition id R0010606 Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales). Office locations include New York City, Los Angeles, Chicago, and Stamford, CT. Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming. Job Description THE ROLE: Manager, GCS Scheduling If you love television, creativity, strategy, are an innovator and troubleshooter, and most of all, enjoy working on a fast paced, well-coordinated team, this position may be for you. As a member of A+E’s dynamic Global Content Sales and International division, this position plays a critical role in providing scheduling strategy and innovation for the GCS FAST Portfolio (Domestic + International) working closely with the GCS Programming Team (Editorial Strategy). A+E content is seen globally across streaming platforms such as Samsung, Roku, Hulu, Netflix, Amazon and more. MORE ABOUT WHAT YOU’LL DO: - Be a key driver and innovator of scheduling strategies for A+E’s FAST (Free ad-supported streaming) TV Channel Portfolio (domestic + international) by utilizing data driven decision making and competitive trends and insights - With support and direction from the VP of GCS Programming, oversee a portion of channels within the FAST portfolio - Manage grids, planners and scheduling documents for FAST - Assist VP with the management and alignment with marketing efforts for FAST, including internal communications, trackers and templates - Support the team to Identify and screen content acquisitions to support FAST channels - Track and monitor competitive resources for insights on FAST in the domestic and global marketplace - Support and advise on reports and requests for FAST international expansion, including advisement on process and communications - Troubleshoot and advance new scheduling systems - Have ability to utilize AI capabilities for efficiency - Support including international channel management and sales requests BASIC REQUIREMENTS: - Minimum of 3-5 years of scheduling experience - Strong analytics background - Excellent writing, communication, public speaking and organizational skills with a growth mindset - Advanced PC skills including Microsoft Word, Excel and PowerPoint: facility to become proficient in Whats’On, Airtable, GPS, Tableau, SharePoint, BOX, AI Tools - Can Do Spirit! Compensation Annual Pay Range: $81,553 - $95,417 Annual Incentive Target: 12.50% The annual/hourly pay range displayed serves as a good faith estimate of the minimum and maximum base pay range for this role. Compensation for the role will be based on a number of different factors such as a candidate’s qualifications, skills, competencies, location, and experience. A+E offers a competitive total compensation package, which includes healthcare coverage, 401k matching, and a range of other benefits.

Role Description A Vitru Educação está em busca de professor(a)-autor(a) para atuar na revisão técnica, validação acadêmica e curadoria conceitual da disciplina Redes Ópticas e Transmissão de Alta Velocidade, do curso Pós-Graduação em Engenharia de Redes de Alta Performance e Data Center, na modalidade pós-graduação EAD. SOBRE A ATIVIDADE: - Curadoria e validação de conteúdo - Revisão técnica de 3 temas (20 a 30 laudas cada) - Análise de atualidade conceitual, linguagem e adequação ao público - Conferência e eventual complementação de referências - Realização de ajustes diretamente no material (não apenas sugestões) - Atividades avaliativas e complementares - Validação de 3 questões de autoestudo por tema - Revisão e validação de 15 questões objetivas por tema - Validação de materiais complementares (1 estudo de caso + 10 questões) - Validação de roteiros e gravação de 3 videoaulas (10 a 15 minutos cada) EMENTA DA DISCIPLINA: - Fibra óptica - DWDM (Dense Wavelength Division Multiplexing) - Redes de transporte ótico (OTN) - Interfaces de 400G/800G Qualifications - Pós-graduação lato ou stricto sensu – Especialização, Mestrado ou Doutorado na área da disciplina* - Familiaridade com Google Docs e/ou Word - Organização, gestão de prazos e clareza na escrita - Experiência prévia na produção de livros ou materiais educacionais será considerada um diferencial - Graduação em Redes de Computadores, Engenharia de Telecomunicações, Engenharia Elétrica, Ciência da Computação, Sistemas de Informação, Engenharia da Computação ou áreas correlatas - Especialização e/ou Mestrado em Redes de Computadores, Telecomunicações, Data Center, Infraestrutura de TI, Redes Ópticas, Automação de Redes ou áreas afins Benefits - Atividade 100% home office - Acompanhamento especializado durante todas as etapas - Publicações com registro de ISBN - Desenvolvimento de competências autorais digitais - Visibilidade nacional e reconhecimento acadêmico Company Description A Vitru Educação é a maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntos como Vitru, Unicesumar e Uniasselvi, nos dedicamos ao desenvolvimento individual e coletivo. Nossa prioridade é o aprendizado, fazemos do conhecimento um estilo de vida!