• створення, оновлення та підтримка зрозумілої, структурованої й орієнтованої на користувача технічної документації • аналіз технічних вимог, специфікацій, API та деталей реалізації для підготовки точної документації • співпраця з розробниками, QA-інженерами, product managers та іншими стейкхолдерами для збору, уточнення й валідації інформації • документування API, інтеграцій, системної логіки, користувацьких флоу, конфігураційних правил, обробки помилок, edge cases і змін у межах релізів • перевірка й покращення наявної документації для забезпечення її точності, консистентності, читабельності та відповідності внутрішнім стандартам • участь у technical review, peer review та плануванні документації для забезпечення високої якості матеріалів • застосування й покращення документаційних стандартів, шаблонів, термінології, style guides і best practices

Title: Member of Technical Staff (Disaster Recovery) Location: New York, NY Hybrid Job Description: About the Role We are looking for backend software engineers who are excited about growing a cloud-native distributed SQL database to join our Disaster Recovery team. The DR team is responsible for the core systems that safeguard customer data, including backup and restore functionality, physical cluster replication, and logical data replication. These features enable customers to recover rapidly from catastrophic failures and protect against data loss. The team also owns and maintains CockroachDB’s distributed job system and the bulk ingestion code path, both of which are essential to database performance and scalability. As a member of the DR team, you will have a unique opportunity to work across the entire database stack, from the SQL layer down to the storage engine, to design and implement features that strengthen CockroachDB’s disaster recovery capabilities. You Will - Contribute to the growth of the open source database, CockroachDB. - Develop in Go, but if you don't know it you'll learn while you're here. - Help foster a collaborative culture and exchange knowledge with a highly experienced technical organization. - Design and implement features for backup, restore, and replication to improve resilience and recovery times. - Collaborate closely with Product, SRE, and Support to address customer needs and resolve escalations. - Improve reliability, performance, and usability of disaster recovery workflows. - Ensure that CockroachDB remains scalable, survivable, and consistent as we continue to grow as a company. The Expectations In the first month you will join your engineering team and start to learn about our production systems, software development workflow, and the architecture of CockroachDB. We believe that it's essential for you to take this first month to become familiar with our technology, company, and our culture. After 3 months you'll be a fully-fledged member of the Disaster Recovery team and comfortable contributing to CockroachDB. You will begin to determine the parts of our product that most interest you and work with your manager to focus your efforts on projects that align with your interests and our goals. As our team grows you will have the opportunity to shape the direction of development for CockroachDB. We want our users to have a phenomenal experience using our product and you play a crucial role in making CockroachDB a joy to use. We also offer technical training and experienced mentorship to help you learn and grow. You Have - A passion for working on complex technical products. - Experience working on databases, distributed systems, consensus, data replication, concurrency control, file systems or SQL processing. - Comfort using programming languages like Go, C/C++, Java, and Python. - 2+ years of relevant experience. - Experience building collaborative relationships with your colleagues. You enjoy being part of the code review process and partnering with your teammates on challenging problems. - Strong self-directed learning skills, with the ability to ramp up on new technologies and codebases as needed. - A BS in Computer Science or equivalent experience. As a bonus, you might have - Experience building, running and debugging large-scale distributed systems in production. The Team You will work closely with our the engineering leadership team including: Reporting to Andy Xu - Manager, Engineering Andy leads the Disaster Recovery team within the Database Engineering organization, where he oversees the development of CockroachDB's backup & restore, and physical cluster replication. Based in Seattle with his family, Andy enjoys hiking, playing badminton, and spending quality time with his children outside of work. Nick Travers - Director, Engineering Nick joined Cockroach Labs in 2021 and leads the Database Platform group - Storage, KV, Server, Disaster Recovery, and Change Data Capture. Originally from Perth, Australia, he lives in Los Angeles with his family. Arsenal supporter, occasional cook, outdoors person. Isaac Wong - EVP of Research & Development Isaac is responsible for the health of the engineering organization at Cockroach Labs. He partners closely with teams to ensure we have a balanced culture that promotes quality and innovation in pursuit of our goals. Before joining Cockroach Labs Isaac was in life sciences for 16 years with Medidata Solutions where he had a front row seat on the exciting ride from a 30 person startup to more than 2000 people worldwide. But the lure of distributed, resilient, and consistent SQL databases, along with the amazing technology and culture at Cockroach Labs proved too much. When not working he likes to draw, play the piano, and search NYC for cannolis with his wife and kids. Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. Benefits - Stock Options - Medical Insurance - Vision Insurance - Dental Insurance - Life and Disability Insurance - Professional Development Funds - Flexible Time Off - Paid Holidays - Paid Sick Days - Paid Parental Leave - Retirement Benefits - Mental Wellbeing Benefits - And more! The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. Salary is one component of the Cockroach Labs’ Total Rewards package, which also includes, for each employee: stock options, medical insurance, vision insurance, dental insurance, life and disability insurance, funds towards professional development resources, flexible paid time off, 11 paid holidays a year, 10 paid sick days a year, paid parental leave, a 401(k) plan, and wellbeing benefits. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salaries for candidates outside the U.S. will vary based on local compensation structures. Annual Anticipated Base Salary Range (U.S) $134,000 - $177,100 USD

• Keep pace with product development teams, using style guidance to produce industry-leading user guides, how-tos, and programming content that flows logically and tells a cohesive story. • Collaborate closely with product engineering, product management, integration teams, and other internal stakeholders to create user-centric technical documentation for business audiences.

Role Description Instructors play a key role at Elastic Education, and we have an opportunity for a new colleague to join the team. You will teach our customers how to best use Elastic products and solutions, helping them to become successful through the delivery of technical training programs. Besides teaching, you will closely collaborate with the Curriculum team to constantly review and improve training materials, and provide crucial input into crafting new training materials. Instructors also serve as ambassadors of Elastic. What You Will Be Doing - Deliver multi-day virtual and on-site Elastic training courses and workshops to enable our customers and drive business value. - Teach extremely technical concepts clearly and concisely to large audiences in an engaging manner. - Collaborate with the Curriculum team on the development of new courses and course release updates. - Collaborate with the Training Operations team for continuous improvement of our LMS (Learning Management System), virtual training platform and processes. - Mentor and coach new instructors. - Ability to work on your own initiative with fanatical attention to detail. - Strong customer advocacy, relationship building, and verbal and written communication skills. - Comfortable working remotely in a highly distributed team. - Flexible attitude and willingness to accommodate and support changing priorities in a growing company. - Willing and able to travel globally up to 60%, primarily in the US. Qualifications - Experience as Technical Instructor, Consultant, Presales, or public speaker to technical audiences (engineers, developers, and other technical positions) on enterprise infrastructure software technology. - Excellent presentation and customer interaction skills, with the ability to explain complex topics in an easy-to-understand way. - Clear articulation and fluency in English. - Bachelor's degree (or higher) in information technology or computer science or equivalent experience. - Elastic certifications such as Elastic Certified Engineer, Elastic Certified Observability Engineer, Elastic Certified Analyst. - 2+ years of Education experience. - Deep understanding of Elastic solutions, such as search, observability, etc. - Experience in curriculum development, contributing to open-source projects, or participating in community engagements (meetups, conferences, etc.). - Strong interpersonal skills. - Ability to thrive in a fast-paced, constantly evolving environment. Requirements - Compensation for this role is in the form of base salary. This role does not have a variable compensation component. - The typical starting salary range for new hires in this role is $113,100 — $178,900 USD. - In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. - Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. - This role is currently eligible to participate in Elastic's stock program. - Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.