• Translate business needs into data solutions and products aligned with the data platform strategy • Negotiate with stakeholders an impact-driven data strategy • Mentor Swilers on data usage and best practices to improve data literacy and promote data decentralization • Develop ETL/ELT routines and data pipelines • Implement CI/CD processes to ensure data quality • Create, manage, and document data models using dbt (Data Build Tool) to ensure data quality and efficiency • Use Metabase to create visual dashboards and reports that provide actionable insights for business teams • Design and implement efficient data storage solutions to support analytics, including Snowflake • Collaborate with cross-functional teams to understand business needs and translate them into clear technical requirements • Monitor the integrity and performance of data systems and make necessary adjustments • Ensure compliance with data security and privacy policies

• Model and document new datasets (both structured and semi-structured) to exploit the value therein across all our business units • Partner with subject matter experts to document, align and automate business metrics that define success • Work with Analysts to optimize their use of data, either through query reviews, modeling exercises, or dashboard audits • Own the design, monitoring, and deployment of certified data sources on our reporting platforms and warehouses • Insist on the highest standards for data reproducibility, auditability and compliance • Serve as a subject matter expert for data strategy thought leadership and implementation across the business • Enable non-BI&A team stakeholders to adopt data as part of their business and usual

• Partner with our technical lead to design flexible and scalable data models that capture the ontological relationships of our healthcare data, balancing immediate business needs with long-term architectural health. • Translate complex company goals into governed, reusable data models in dbt and Snowflake, serving as the "source of truth" for downstream BI tools (Hex). • Execute the design and development of robust data transformation pipelines. You will focus on modularity, performance optimization, and maintainability, ensuring our data assets scale with our data volume. • Move beyond simple schema design by implementing automated testing (data freshness, schema validation, null checks) and observability. You will ensure that stakeholders trust the data implicitly. • Partner with Data Engineering to define ingestion requirements and with Product/Customer Success to scope analytical needs, turning vague business problems into concrete technical requirements. • Collaborate with technical lead to identify technical debt and architectural opportunities, proposing solutions that align our data infrastructure with our 6-month OKRs.

The role / impact As the BI/Analytics Lead for the AMER region, you will act as a strategic intelligence hub, empowering our sales teams to make data-driven decisions at the right time. This is a senior individual contributor role where you will join a high-performing function that is being built from the ground up, providing direct strategic influence as a trusted advisor to regional leadership. The role offers a unique balance for a practitioner who enjoys both deep technical execution and business partnership. You will be responsible for turning complex sales data into clear, actionable guidance that helps our sellers and managers identify operational insights to improve performance and transform the business. The team / how they connect You will join the Sales Analytics & Insights team, a global group within Sales Operations currently expanding across Australia, New Zealand, the UK, and North America. We are a full-stack analytics team that collaborates closely to deliver everything from governed data reporting to predictive modelling and experimentation. The team is currently working on / Initially, you will focus on Developing and executing a regional analytics roadmap to support strategic decision-making and sales performance. Building out a suite of interactive dashboards and diagnostic reports using Tableau and other modern BI tools. Innovating with our advanced tech stack, which includes Snowflake, DBT, and the integration of AI and Data Science. Partnering with senior stakeholders across Finance and Product to align competing priorities and drive critical company decisions. Where and how you can work This is a hybrid role based in the US or Canada. We believe in the power of connection and use our office spaces for collaborative boost days, while offering the flexibility to work remotely for the remainder of the week. Here are some of the things we are looking for You possess a mastery of SQL for data extraction and manipulation, alongside extensive experience as a technical practitioner in a stakeholder-facing role. Your background includes a commercial mindset with a deep understanding of SaaS business models and sales metrics. You have a proven ability to translate complex data into compelling stories that influence both technical and non-technical audiences. Applying advanced statistical methodologies and analytics techniques to solve complex business problems is something you do with ease. You bring an owner mindset to your work, proactively identifying operational debt and advocating for system improvements to senior leadership. Sharing knowledge is important to you, and you have a demonstrated aptitude for coaching and mentoring peers to uplift the overall proficiency of the function. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.