• We are seeking a Director of Major Gifts to join our Development team as a high-impact individual contributor. In this role, you will be the primary engine for high-net-worth and charitable institutional engagement, ensuring that Signal has the resources necessary to sustain and scale our technology. • This is not a role for a backend administrator; it is a role for a builder and a closer. You will own the full lifecycle of major giving—from identifying prospects to closing six-and-seven-figure commitments. Reporting into the President, you will work directly with Signal leadership to translate complex technical challenges into compelling philanthropic narratives.

• Drive adoption of Edge Public cooperative contracts within assigned markets • Expand participating agencies through proactive outreach, education, and relationship building • Partner with awarded suppliers to promote contracts and align sales strategies • Co-develop go-to-market plans and increase transaction volume through Edge Public contracts • Develop a go-to-market strategy for your assigned territory or sector (K–12, Higher Ed, Municipal, State) • Identify growth opportunities and competitive gaps where Edge Public adds value • Collaborate with Director of Contracts on member enablement of supplier contracts • Serve as a liaison between Edge Public and awarded suppliers • Coordinate joint marketing, field engagement, and training initiatives • Ensure suppliers understand and effectively sell through the cooperative model • Build relationships with procurement associations, cooperatives, and public-sector leaders • Represent Edge Public at conferences, trade shows, and industry events • Build and track a robust opportunity pipeline in CRM • Provide forecasts, progress reports, and KPI updates to the Edge Public leadership • Monitor agency adoption, supplier growth, and market penetration metrics • Develop annual sales and outreach plans aligned with national cooperative strategy • Prospect and engage eligible public entities to use Edge Public contracts • Educate procurement officials and end-users on cooperative purchasing benefits • Conduct joint field visits and webinars with suppliers to drive lead generation • Analyze competing cooperatives to position Edge Public most favorably • Support marketing efforts with case studies and promotional content • Partner with contract administration for smooth onboarding and compliance • Track and report outreach activity and utilization data

• Build, lead, and inspire a high-performing organization covering solutions architecture, implementation, EHR integration project management, technical account management, data operations, application support, and professional services. • Define and own the technology delivery strategy and roadmap, ensuring seamless delivery across the full lifecycle: sales → implementation → support → ongoing success. • Develop strategy for professional services, delivering the technology solutions and incremental support customers might need to achieve success through custom development. • Drive execution of customer implementations with rigor, reducing implementation timelines while maintaining high reliability and customer satisfaction. • Establish the technical account management function to proactively manage customer health, identify risks, and ensure long-term adoption and growth. • Build a scalable data operations capability to manage customer data quality, compliance submissions, and automation. • Partner closely with product, engineering, clinical, and go-to-market teams to ensure technology delivery is integrated with company strategy and execution. • Operate as an executive leader in the organization: accountable for business outcomes, proactive in surfacing risks, and decisive in resolving operational blockers. • Foster a culture of accountability, data-driven decision making, and cross-functional collaboration across all teams under your leadership.

• Responsible for leading market expansion and growth for Validation Management within the North American life sciences portfolio • Provide thought leadership and strategic direction to field-facing teams, including the development and maintenance of relationships with executive leadership at manufacturing sites • Provide business and technical guidance to the product team to ensure new features and functionality address the unique challenges of qualifying physical assets and complex production processes • Develop strategy and messaging to drive customer adoption, moving the market from legacy document-centric workflows to data-centric digital validation • Coordinate resources across the entire customer lifecycle, from initial sales discovery through to successful delivery and long-term value realization • Serve as an industry evangelist by presenting at conferences, leading webinars, and authoring content for industry publications • Engage with technical communities of practice and manage relationships with partners • Partner with the sales and services organizations to ensure an exceptional end-to-end customer experience that reflects a deep understanding of the manufacturing environment