Role Description We are seeking an Operations Automation Architect to design, implement, and maintain the operational backbone of our business. This is strictly a technical and architectural role—not an administrative or executive assistant position. We are looking for an architect who can solve complex data integration challenges and build robust, automated systems that drive real-time operational visibility. Your primary objective is to eliminate manual process friction, centralize project data, and build automated workflows that seamlessly connect our financial systems with our project management execution. Core Responsibilities - Systems Integration & Data Engineering: Build and maintain automated pipelines that extract financial "budget-to-actual" data from Aspire and integrate it into our project management ecosystem. - Workflow Automation: Design and deploy automated workflows in ClickUp that translate high-level project tasks into structured, actionable items, replacing manual data entry and disjointed communication. - AI Implementation: Leverage Claude to create intelligent, automated daily briefings and reporting structures by defining the logic that synthesizes complex project status updates into clear, digestible insights. - Process Optimization: Continuously audit our operational workflows to identify bottlenecks and manual redundancies, replacing them with scalable, repeatable automation logic. - Technical Reporting: Create and maintain dashboards that provide transparent, real-time insights into project health, resource allocation, and budget performance. Technical Requirements - Platform Mastery: Expert-level proficiency in ClickUp, including creating complex automations, custom fields, and reporting dashboards. - Data Extraction & Integration: Proven experience in data extraction and system integration, with a demonstrated ability to navigate closed or proprietary systems (like Aspire) to pull financial data and push it into other platforms. - AI/LLM Proficiency: Practical experience using Claude (or similar LLMs) to automate content, data analysis, or synthesis tasks, including building prompts and system instructions that produce consistent, reliable output. - Analytical Rigor: Strong capability in financial data modeling with the ability to bridge the gap between raw financial numbers and project management actions. Schedule & Work Arrangement - Employment Type: Full-time position (40 hours per week). - Location: Fully Remote. - Working Hours: Standard US business hours. - Flexibility: Possibility of weekend shifts as needed to effectively support ongoing client operations.

Job Description About us We are looking for a welcoming and energetic Office Coordinator to join us up to 4 days per week (36 hours in total) in HiBob's London office. You'll be part of our resident People team on the ground in the London office, keeping our office running smoothly. Our office coordinators are part of HiBob's Europe People team (based in London, Lisbon, Berlin and Amsterdam), who look after team members around all of HiBob's Europe office locations. You'll be reporting into our Office & Experience Manager based in London. About you At the heart of this role is delivering an exceptional office experience to our London-based Bobbers, so we are looking for someone who is passionate and motivated to help people. You'll see from the responsibilities below that multi-tasking, switching between different tasks quickly, and being organised yet adaptable are all key components for this role! This role is fully office based, with no opportunity for remote working, so you would need to be comfortable commuting to our offices in Holborn. We use our HR platform Bob (of course!), Slack, Zoom, Google Docs on a daily basis, and we typically work with Macbook Air laptops. If you've got experience with these tools, that's great! If not, we'll show you the ropes. Job Responsibilities The main part of your role will include: Office & operations support - Main point of contact for Bobbers for all day-to-day office-related queries - Main point of contact for deliveries, visitors and guests to the office - Maintain regular communication with building management regarding visitor access, new starters, and office-related requests. - Manage office supplies, including stocking kitchen essentials, ordering and unpacking deliveries, and maintaining swag and IT inventory - Conduct routine inspections of the office and proactively solve or log maintenance tasks or office issues, escalating to the Office & Experience Manager or collaborating with the landlord when necessary. - Support with vendor agreements, raising purchase orders, and maintaining accurate invoicing/reconciliation records using ZIP and PayEm - Assist with the setup of equipment for new hires and maintaining office tech resources, ensuring everything is ready for smooth operations - Manage office digital signage, including creating weekly and monthly slides and uploading content requested by different departments. - Ensure health and safety measures are followed in the office, including maintaining first aid kits and supporting fire drills and emergency preparedness - Promote sustainability efforts by managing recycling programs, sourcing eco-friendly office supplies, and driving waste reduction initiatives - Assist the Office & Experience Manager in managing budgets, tracking expenses, and identifying cost-saving opportunities. - Proactively identify opportunities to improve office processes and suggest enhancements to create a better experience for employees - Supporting the Office & Experience Manager with large office based projects eg. Office Moves, audits etc - Support with offboarding, including laptop return Employee Experience - Ownership of local onboarding logistics of new HiBob London Bobbers as our team keeps growing at a steady pace (IT equipment, swag, access to our facilities, desk spaces, first day logistics including meet & greet, desks, tours etc) - Ownership of local team events in London (with the support of the Office & Experience Manager), such as happy hours, team lunches, Monday Lunch Club, and the Bobber Parents group quarterly events and Family Day - this might include supporting the planning & hosting of events in and out of the office - Supporting the Office & Experience Manager in the planning, coordination and hosting of larger team events in London, such as the yearly wellbeing programme, volunteering days, Summer and Winter parties, awareness and global celebrations, C-Level offsites, team onsites etc - this might include supporting the planning & hosting of events in and out of the office - Supporting and working alongside the European O&E team with EMEA employee experience projects eg. Summer and Winter Swag, remote employee experience etc - Welcoming Bobbers from any of our other international offices and supporting them during their visits - Arrange catering and provide general office support for team onsites and meetings within the Onsite budget and support guidelines Benefits HiBob is a village filled with incredible people, and we're proud of that. It's a place where Bobbers can truly be themselves. We're about fun, dreams, and ambition just as much as we're about precision, growth, and high performance. Becoming a Bobber means joining a company that values you as a whole person. You'll receive competitive compensation and pre-IPO equity - alongside all of this: - Cash allowance for health insurance - Annual vision allowance - 25 days annual leave (pro rated) - Annual UnMind subscription including 6 therapy sessions per year - Travel support (cycle scheme and season ticket loans) - Work from home allowance - to get your home office set up! - Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) - Bob balance days - enjoy a company-wide long weekend at the beginning of each quarter - 2 Social Impact days per year for volunteering - Awesome employee referral program - up to $2,500 for each successful referral with an additional ambassador programme - Pension scheme auto-enrolment from day 1 - Fun company and team social events (locally and virtually with our global teams) - We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Belonging at HiBob Our success depends on our people, and we want HiBob to be a workplace where everyone feels a sense of belonging and can thrive. We're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other protected class. Please contact us at hiring@hibob.io if you'd like to discuss any adjustments to our process. We want you to bring the best of you.

• Design and manage the complete integration journey for new US partners • Create and host engaging webinars and training sessions to boost platform usage • Act as the Single Point of Contact (SPOC) for all bugs and technical anomalies reported by US clients • Maximize the automation of recurring support and onboarding workflows. • Ensure perfect technical account configurations to eliminate any operational friction. • Analyze partner KPIs and proactively provide customized action plans and recommendations.

• Install the operating systems for new mounted servers • Responsible for reinstalling the server operation systems, solving the abnormalities. • Responsible for the daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware. • Maintain data on internal systems including asset management, ticketing, rack related data • Work with remote vendors/manufacturers or other teams to solve server batch failures and problems • Oncall on duty, responsible for dealing with the problems raised by the business owner side • Collect and check online assets status or issues • Erase drives or other configurations for retiring or relocating servers. • Retrofit some tools by updating or writing scripts • Submit and track the part RMA or media destruction process if needed • Server network troubleshooting • Server lifecycle management including managing the performance of OxMs • Other server operation related work