Radian logo
Radian

Founded in 1977, Radian is a publicly traded company based in Philadelphia, Pennsylvania, that connects homebuyers, lenders, loan providers, and investors with

Support Specialist

Location

MST (UTC-7)

Posted

6 days ago

Salary

$18 - $25 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Support Specialist

Radian

Role Description The primary responsibility of the Support Specialist will be to provide support and training to all users of the Pyramid Platform system, the Red Bell system, and other related applications. The Support Specialist will provide support to clients and other end users by responding to support requests received via email or phone. In addition, the Support Specialist will identify potential system enhancements and improvements that may reduce support requests or improve system functionality. This individual will submit and test the recommended improvements. Qualifications - Proficiency in Excel and Word. - Real Estate background in REO, Rental Management, Loss Mitigation, Real Estate Acquisition, or Short Sales. Requirements - Excellent organization, time management, and prioritization skills. - Ability to effectively communicate with management, clients, and technical staff. - Self-motivation and willingness to learn new skills. - Ability to work independently with minimal direction. - Excellent verbal, written, and interpersonal skills. Benefits - Competitive Compensation: anticipated hourly rate from $17.50 to $25.00 based on skills and experience. This position is eligible to participate in an annual incentive program. - Rest and Relaxation: This role is eligible for 20 days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays + 2 floating holidays. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives. - Comprehensive Health Benefits: Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance. - Prepare for your Future: 401(k) with a top of market company match (did we mention the company match is immediately vested?!) and an opportunity to participate in Radian’s Employee Stock Purchase Plan (ESPP). - Homebuyer Perks: Our Homebuyer Perks program helps employees navigate the home searching, buying, selling, and refinancing processes and provides valuable financial benefits to encourage, enable, and support home ownership. - Additional Benefits: To learn more about our benefits offerings, visit our Benefits Page.

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Job Closed