Role Description Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. As a Contracting Controls & Digital Operations Leader, you will play a pivotal role in leading, guiding, and mentoring our Contracting Controls Team, ensuring excellence in our standard work for the Contracting business. In this multifaceted role, you will support leaders and cross-functional fulfillment teams across a wide range of activities, collaborating with various business units to refine and implement innovative business guidelines through lean processes. Your expertise will be crucial in leading the administration of all types of contracting projects efficiently through our processes and systems. What you will do: - Lead and develop a team of 2–15 direct reports in a player-coach capacity, monitoring individual performance and regional project portfolio progress to ensure timely, successful project delivery. - Partner with regional operations leadership on business planning, financial reporting, and resource allocation to support organizational goals and operational success. - Drive compliance initiatives and key performance metrics to ensure alignment with business objectives, adherence to processes, and strong project execution. - Identify and implement continuous improvement opportunities through lean leadership, change management, and active participation in regional and national business initiatives. - Establish and lead standard work practices by developing procedures, implementing best practices, identifying improvement areas, and conducting confirmation audits. - Build strong cross-functional relationships across sales, service, equipment, and leadership teams while enhancing customer satisfaction through proactive issue resolution and corrective actions. - Support operational and project controls excellence by leading hiring and onboarding of Controls Technicians, ensuring process compliance, maintaining documentation, and collaborating on estimating, installation, and commissioning. Qualifications - Minimum of 5 years of experience in a contracting controls role, with demonstrated success in supporting business operations and driving results. - Partner with leadership to improve business performance by identifying gaps, implementing forward-looking practices, and leading efficiency initiatives that strengthen strategy and planning. - Lead and support change management efforts by coaching and developing team members to successfully adapt to business and organizational changes. - Communicate effectively at all levels of the organization, including delivering training, reinforcing standard work, supporting development, and resolving conflict across diverse audiences. - Provide strong customer service support by delivering tools, resources, and leadership in escalated situations, with at least 3 years of experience meeting business and customer needs. - Lead direct reports and cross-functional teams in achieving business goals, maintaining compliance, driving process adherence, and holding individuals accountable for performance and results. - Plan resources effectively, anticipate challenges, identify process or performance gaps, and implement practical solutions while fostering strong collaboration across teams and organizational levels. Requirements - Annual Base Salary Range or Hourly Base Pay Range: $117,673.33 - $189,800.00 - Compensation Type: Salary - Incentive Eligible: Yes - Sales Commission Eligible: No Benefits - Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! - Family building benefits include fertility coverage and adoption/surrogacy assistance. - 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. - Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave. - Educational and training opportunities through company programs along with tuition assistance and student debt support. Company Description We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

• Managing core ITSM processes (Incident, Major Incident, Problem, Change, Service Request, Knowledge) end-to-end across T2/T3 and product stakeholders • Triaging and steering work in ITSM queues: validating completeness, routing to resolver groups, ensuring correct categorisation, priority/urgency and customer impact statements • Orchestrating Major Incident execution: ensuring roles are assigned, communications are running, timelines captured and PIR/RCA actions tracked to completion • Coordinating change execution: raising requests correctly, documenting risk/impact, obtaining approvals, capturing implementation evidence and recording outcomes • Managing problem flow: converting recurring incidents into problems, assigning RCA ownership and tracking corrective actions through to completion • Managing Service Request operations: enforcing SLAs, handling escalations and identifying opportunities for optimisation and automation • Ensuring knowledge articles are created and updated from incidents, problems and changes, with quality reviewed and articles linked to tickets for reuse • Monitoring operational SLAs/OLAs, identifying breaches early and coordinating recovery actions • Running planned operational cadences (daily ticket health checks, change coordination touchpoints, backlog reviews) • Identifying, defining and managing continuous service improvements

Role Description Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! As a Apprentice, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Apprentice, you will: - Search and confirm travel reservations for the customer - Have a strong understanding of world Geography - Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) - Work closely along with Senior Travel Consultants - Be a strong collaborator, active thinker and proactive in tasks - Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported Qualifications - Working knowledge of Geography & Time zones - Flexible in adapting to different types of training - Strong verbal and written communication skills in English Benefits - Opportunities to grow your skillset and career - A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools - An inclusive work environment where diversity is celebrated Company Description We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

• Distill scientific, clinical, regulatory, and operational inputs into clear insights and decisions for the C-suite • Own program execution end-to-end - removing blockers, coordinating cross-functional dependencies, and keeping CRO partnerships and dashboards on track • Serve as a strategic thought partner to the Asset Entrepreneur: anticipate inflection points, model scenarios, and help determine when to accelerate, pivot, or pause • Bring rigor to every forum - Board updates, investor and BD discussions - with crisp slides, concise summaries, and decision-focused analyses • Partner with functional experts across clinical, translational, regulatory, and CMC to integrate science and execution seamlessly • Leverage AI and digital tools to organize complexity, accelerate workflows, and sharpen decision-making • Contribute to Enveda's institutional intelligence by documenting benchmarks, best practices, and learnings that make future programs faster and smarter