• Lead a team of engineers focused on observability platform engineering, driving build-out of a unified observability stack used by all engineering teams at Smartsheet. • Own and evolve the platform's technical roadmap, consolidating multiple tooling platforms, and AI observability tooling into a coherent, scalable capability. • Define platform standards, contribute to architectural direction, and ensure the team operates with engineering rigor and strong operational habits. • Build and scale the team, hiring senior engineers and establishing effective global practices across distributed stakeholders. • Lead design and delivery of centralized observability infrastructure covering metrics pipelines, distributed tracing, alerting frameworks, and log analytics across Smartsheet services. • Drive SLO/SLA definition and tooling for platform-wide reliability visibility, partnering closely with infrastructure, platform engineering, and on-call teams. • Own governance including instrumentation standards, cost optimization, and rollout of advanced capabilities such as APM, RUM, and custom dashboards. • Lead architecture, scaling, and operational practices for log analytics across high-throughput production workloads. • Establish shared observability libraries, agents, and SDKs that reduce instrumentation burden for application engineering teams. • Build and maintain AI/ML observability integrations in partnership with the AI Platform team. • Partner with the Data & AI Platform team to integrate MLflow tracing, Inference Tables, and LLM-as-judge evaluation pipelines into the observability stack. • Develop dashboards and alerting for agentic AI workloads, including latency, token consumption, error rates, and evaluation metric drift. • Contribute to the AI governance and cost observability program, providing telemetry for model usage, cost attribution, and compliance reporting. • Serve as the primary engineering partner for platform consumers across Data & AI, Commerce, Infrastructure, and Security teams, ensuring observability needs are met across workstreams. • Lead complex, cross-functional observability projects with high ambiguity, managing delivery risk, communicating clearly to senior stakeholders, and building alignment across teams. • Partner with delivery partners to coordinate instrumentation across platform modernization and migration workstreams • Contribute to quarterly and annual platform goals, reporting on key reliability and observability metrics to engineering leadership. • Communicate platform status, risks, and roadmap progress to Engineering leadership and above audiences in a clear, executive-ready format. • Embed on-call culture and incident management discipline into the team, ensuring clear runbooks, fast MTTR, and post-incident learning loops. • Drive cost governance for observability tooling, including spend optimization and efficient resource management. • Champion AI-assisted engineering practices within the team, applying tooling and automation to reduce toil and accelerate delivery.

• Develop new features, improvements, and fixes for Android and iOS mobile applications using Flutter. • Participate in defining project architecture and technical solutions. • Translate business requirements into efficient and secure technical solutions. • Ensure the quality, maintainability, and performance of developed code. • Integrate with APIs, services, and corporate systems. • Participate in source code management and versioning for applications. • Ensure the application of best security practices in mobile apps. • Perform code reviews focused on vulnerabilities and security risks. • Support security testing, vulnerability analysis, and preventive fixes. • Implement data protection mechanisms for data at rest and in transit. • Contribute to the creation and maintenance of secure development standards and guidelines for Android and iOS. • Follow the full development lifecycle, from acceptance testing to production deployment. • Handle tickets, incidents, and evolutionary change requests. • Support audits and governance processes related to the projects under your responsibility. • Work collaboratively with Product Owners, Business Analysts, Architects, Developers, and partner teams. • Act as a technical reference and mentor for less experienced developers. • Share knowledge about secure development and mobile best practices.

• Develop and implement features using React Native, ensuring code quality, performance, and reusability. • Collaborate with architects and technical teams to define and apply architectural patterns and mobile development best practices. • Integrate applications with RESTful and GraphQL APIs, ensuring efficient, secure, and scalable communication. • Continuously optimize app performance, including reducing bundle size, improving startup time, optimizing memory usage, navigation, and animations. • Ensure compatibility and consistent behavior across iOS and Android devices. • Actively participate in code reviews, contributing to the team’s technical growth. • Develop and execute unit, integration, and functional tests to ensure robustness and reliability of deliveries. • Support the definition of technical solutions and the evolution of application architecture. • Investigate and resolve complex performance and stability issues. • Keep up-to-date with trends and developments in the React Native ecosystem, proposing continuous improvements and technological innovations.

Role Description The Ground & Control team is looking for a passionate and driven Software Engineer to join our team, the group responsible for building the autonomous software that controls and monitors BlackSky’s satellite constellation. This includes high-speed tasking, ground and space telemetry, health monitoring, and low-latency communication with ground stations worldwide. In this role, you’ll develop software that bridges the gap between hardware-level interfaces and cloud-deployed microservices. You’ll contribute to mission-critical systems that keep our satellites safe, responsive, and efficient; operating 24/7 with minimal human intervention. Success in this role means having a strong sense of initiative and ownership, a deep curiosity for how complex systems work, and the discipline to trace and validate requirements while thoughtfully challenging them when needed. You understand the importance of safety, precision, and testability, especially in autonomous systems where small errors can have big consequences. You’re comfortable applying modern software development practices and navigating both low-level and cloud-based technologies. Most importantly, you know how to collaborate in a team environment, communicate clearly, and contribute to a shared mission with humility and focus. While the locations listed in the job posting are ideal, we would love candidates near Seattle, WA office. We may also consider remote candidates in certain states. Responsibilities - Design, implement, and maintain software that enables autonomous satellite operations and real-time tasking. - Develop and integrate services that interface with ground station infrastructure and satellite communication protocols. - Build software solutions to support satellite tasking and monitoring. - Collaborate with operations, communication engineers, flight software engineers, mission planning engineers, and other software teams to understand and refine technical requirements. - Write clean, maintainable code with strong emphasis on safety, test coverage, and reliability. - Participate in design reviews, code reviews, and team planning discussions. - Support on-call rotations and troubleshooting of live system operations as needed. - Anticipated 10-15% travel required to customer site. - Other job-related duties as assigned. Qualifications - Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience. - A minimum of six (6) years of professional software development experience. - Proficiency in one or more programming languages (e.g. Go, Python, C++). - Experience developing and deploying microservices in both cloud environments (e.g. AWS, GCS, Azure) and on-premise Kubernetes-based environments. - Familiarity with CI/CD pipelines, automated testing, and modern version control systems (e.g. Git). - Strong problem-solving skills and an ability to understand complex systems end to end. - Excellent communication and collaboration skills in a cross-functional team environment. - Some of the programs this role supports may require being a US-citizen. Preferred Qualifications - Master’s degree (or higher) in a related technical field. - At least eight years of professional software development experience. - Exposure to infrastructure-as-code tools (e.g. Terraform, Ansible) and container orchestration (e.g. Kubernetes, Nomad). - Understanding of system safety, fault tolerance, and recovery strategies. - Comfort working in high-availability, mission-critical software environments. - Prior experience with satellite operations, ground stations, or others aerospace-related domains (e.g. X-Band, UHF, or telemetry). - Active secret or higher U.S. security clearance. Benefits - Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance. - BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses! - 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more. - 401(k) pre-tax and Roth deferral options with employer match. - Flexible Spending Accounts. - Employee Stock Purchase Program. - Employee Assistance and Travel Assistance Programs. - Employer matching donations. - Professional development. - Mac or PC? Your choice! - Awesome swag. Salary Information The anticipated salary range for candidates in Seattle, WA is $140,000-160,000 per year. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect salary ranges in other states or locations outside of Seattle, WA. EEO Statement BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law. Export Regulations To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.