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Senior User Researcher, Qualitative Focus
Location
Washington
Posted
7 days ago
Salary
$90K - $100K / year
Seniority
Senior
Job Description
Senior User Researcher, Qualitative Focus
BPCS, Comprehensive marketing solutions, ltd.
• Support the planning and execution of qualitative research studies, including in-depth interviews and usability testing • Conduct and assist with user interviews, contextual inquiry, and usability evaluations to understand user workflows and pain points • Help manage research operations, including participant recruitment, scheduling, note-taking, and study logistics • Analyze qualitative data and synthesize findings into themes, reports, and presentations • Create clear, structured deliverables such as research summaries, insights decks, and documentation • Maintain organized research repositories and documentation for team access and reuse • Collaborate across multiple research projects, ensuring timely and high-quality execution • Identify patterns in user feedback and help translate insights into product and design recommendations • Ensure research activities align with privacy, consent, and compliance standards
Job Requirements
- Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, Market Research, or a related field (or equivalent experience)
- 4–6+ years of experience in UX research, user research, or market research
- Demonstrated experience with qualitative research methods, including:
- Interviews
- Usability testing
- Surveys
- Qualitative synthesis
- Strong ability to analyze and communicate research findings clearly
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple projects and deadlines independently
- Comfort working in technical or complex product environments
Benefits
- Medical, dental, and vision coverage
- Flexible Spending Account
- 401k program
- Competitive PTO offerings
- Parental Leave
- Opportunities for professional growth and development
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