Stayd Collective

Blue Gems Management is one of Florida's fastest-growing vacation rental management companies. We specialize in delivering five-star guest experiences while maximizing homeowner returns through exceptional hospitality, operational excellence, and proactive property care. Focus on cleanliness, maintenance, guest satisfaction, and owner trust. Building a remote-first team of operators and hospitality professionals across Latin America. High standard for service and accountability.

Onboarding, Optimization & Training Coordinator

Location

Latin America (LATAM)

Posted

17 hours ago

Salary

$1.4K - $2K / month

Seniority

Mid Level

No structured requirement data.

Job Description

Onboarding, Optimization & Training Coordinator

Stayd Collective

Role Description Blue Gems Management is looking for a sharp, systems-minded Onboarding, Optimization & Training Coordinator to own the journey of bringing new homes into our portfolio — from the moment a contract is signed to the day the property goes live and starts booking across every major OTA. This is a high-impact, cross-functional role with three connected missions: - Architect behind seamless property launches. - Engine driving continuous process improvement across the company. - Coach who keeps our Guest Communications team sharp through ongoing training. If you love turning chaos into clean systems, obsess over the details, and get energized by building things that scale — this role was made for you. You won't just execute a checklist; you'll design the playbook everyone else follows. Qualifications - Fluent, professional English (written and spoken). - Strong organizational and project-management skills. - Excellent communication and interpersonal abilities. - Experience coordinating multiple stakeholders, vendors, or workflows simultaneously. - Ability to diagnose process issues and implement solutions quickly. - Comfort learning and working across multiple software platforms. - A reliable computer, stable high-speed internet, and a quiet remote workspace. - Availability to work U.S. business hours. Requirements - Lead the end-to-end onboarding of a rotating portfolio of homes. - Be the homeowner's trusted guide and primary point of contact throughout onboarding. - Build and manage the workflows, systems, pipelines, and priorities for onboarding. - Keep the onboarding tracker updated daily. - Set homeowners up across all relevant platforms. - Create and optimize listings across all required OTA websites. - Coordinate cleaning, inspections, photography, and other vendors. - Connect with previous management for a clean handoff. - Reach out to HOAs and communities for details. - Track onboarding KPIs for continuous improvement. - Drive efficiency across the company and cultivate a culture of continuous improvement. - Analyze processes and propose smarter workflows. - Lead continuous-improvement initiatives end to end. - Monitor progress, track KPIs, and deliver updates to leadership. - Run training sessions and workshops for the Guest Communications team. Benefits - Monthly compensation of $1,400–$2,000 USD, based on experience. - First compensation review after a 90-day training period. - Bi-annual compensation reviews thereafter, tied to performance and growth. - 100% remote — work from anywhere in Latin America. - A foundational role with real ownership and visible impact. - Direct exposure to leadership and a clear path to grow as the company scales. - A fast-paced, supportive, growth-oriented team that values initiative. Company Description Blue Gems Management is one of Florida's fastest-growing vacation rental management companies. We specialize in delivering five-star guest experiences while maximizing homeowner returns through exceptional hospitality, operational excellence, and proactive property care. - Focus on cleanliness, maintenance, guest satisfaction, and owner trust. - Building a remote-first team of operators and hospitality professionals across Latin America. - High standard for service and accountability.

Related Categories

Related Job Pages

More Learning and Development Jobs

BCCHW Trainer

Belle, LLC

Healthcare is shifting homeward—and seniors deserve better. Belle is redefining care by embedding preventive services directly in the lives of Medicare members. By joining us now, you’ll not only enjoy a work-life balance rare in clinical practice but also help build the future of senior care.

Role Description Belle is looking for a part-time BCCHW Trainer to support in-person onboarding and field training initiatives for Belle Certified Community Health Workers (BCCHWs) as business needs arise. This role will facilitate in-person trainings, support field readiness, and reinforce operational and hospitality standards across markets. Outside of active training periods, this role will operate in the field completing member appointments. This role is remote with travel required based on training needs. - Lead in-person BCCHW onboarding, field training, and new hire orientation activities as needed. - Perform field observations and quality audits to ensure adherence to Belle standards, workflows, and member experience expectations. - Reinforce Belle's standards for hospitality, professionalism, documentation, compliance, and member experience throughout all training activities. - Travel to assigned markets as needed to support onboarding, in-person trainings, and market launch activities. - Complete member appointments and provide field support during non-training periods, staffing shortages, or callout coverage. - Serve as a role model for BCCHW service delivery, professionalism, and member engagement. - Conduct quality assurance reviews to identify training opportunities and support continuous improvement initiatives. - Assist with recruitment activities and hiring events. - Adapt to evolving operational priorities and support special projects as the BCCHW program continues to grow. Qualifications - Previous experience in training, onboarding, coaching, healthcare operations, or customer-facing field roles preferred. - Comfortable facilitating in-person trainings and speaking to groups. - Strong communication and interpersonal skills. - Organized, adaptable, and comfortable balancing training responsibilities with field operations. - Ability to support new team members in a professional and encouraging manner. - Comfortable with travel and working in a fast-paced, evolving environment. - Passion for member experience, healthcare access, and Belle’s mission. Requirements - This role is only available for internal candidates.

United States

Referral Trainer

Ardent Health

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

Full TimeRemoteTeam 10,001

Role Description Join our team as a remote, day shift, full-time, Referral Trainer. The Referral Trainer ensures a world-class patient experience by: - Designing and facilitating technical (EPIC) and soft-skill training for adult learners. - Retaining talent through a positive onboarding, training, and transition experience. - Forming strong relationships and collaborating with Operations and other Support departments to develop and deliver recurrent education to Schedulers. - Applying adult learning principles and practices to continually improve curriculum and develop value-add continuing education. - Developing industry-standard facilitator-led and web-based curriculum to enable the best patient experience. - Having a positive cultural impact through engineering organizational learning within the contact center. Qualifications - Associate degree. - 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software. - Required Epic training certification. - Strong computer skills, Word, Excel, and healthcare financial software. - Preferred Job Requirements: Bachelor’s degree. Benefits - Career growth opportunities. - Tuition assistance. - Resources that support wellness, education, and financial well-being. - Paid time off. - Comprehensive health benefits. - Supportive, inclusive culture where you are valued and cared for. Company Description Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through: - 30 acute care hospitals. - 24,000+ team members. - More than 280 sites of care. - Over 1,800 affiliated providers across six states.

United States
Full TimeRemoteTeam 51-200Since 2011H1B No Sponsor

• The Learning and Development Manager serves as a strategic technical partner within the Quality department, responsible for the evolution of the company’s digital learning ecosystem. • Focuses on the end-to-end lifecycle of technical training from the architectural development of the Learning Management System to the creation of high-impact, interactive instructional content. • Modernization of hundreds of Standard Work Instructions, transitioning them from static documents into engaging, multi-media learning modules. • Acts as a regional consultant for site leadership, providing the technical training, data insights, and system support necessary to sustain rapid organizational growth while maintaining strict audit and compliance standards. • Contributes to the development of interactive content, training videos, and gamification modules to move from "read-only" instructions to engaging learning experiences. • Manages daily system maintenance, troubleshoots directly with users, and implements the technical roadmap for LMS phase development. • Serves as a technical point of contact for sites, training site leadership on LMS management, and communicating on available metrics.

Texas
$100K - $115K / year
Ibotta logo

Part-Time Care Agent - IA

Ibotta

Founded in 2012, Ibotta is a mobile technology startup company backed by Silicon Valley investors. Headquartered in Denver, Colorado, the company is stationed i

Part TimeRemoteTeam 830Since 2012

Do you love helping others? At Ibotta, our mission is to make every purchase rewarding. Our Ibotta Care Agents offer world-class, awesome support for all Ibotta users. The accuracy, efficiency, critical thinking and personal attention our Care Team gives to every user has been a key component in the success of our company. We are looking for someone who will take personal pride in the reputation our Care Team has built. Position Details: - Type: Part-time, remote - Compensation: $13.50/hour (may be eligible for increases based on performance and tenure) - Location: Must be based in Iowa - Hours: Up to 25 hours/week, Monday–Saturday, 7:00am–5:00pm MST (8:00am-6:00pm CST) - Saturday availability required - Training: Monday–Thursday, 8:00am–2:00pm MST (remote, for the duration of training) - Equipment: Must have a reliable internet connection and a personal desktop or laptop with a working camera and microphone - Applicants must be 18 or older to be eligible for this position ​ What you will be doing: - Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A Good Idea Can Come From Anywhere - Provide excellent customer service to Ibotta Savers via email tickets - Work through account information, notes, and customer emails to investigate any issues or pain points within the Ibotta app - Problem solve by reviewing Ibotta systems and customer accounts - Work on special projects for leadership teams as needed - Be an advocate for our savers ​ What we are looking for: - Previous experience providing world-class customer service - Ability to work remotely, previous remote work experience a plus - Fast, organized, and detail-oriented - “Can do” attitude with a drive to thrive in a fast-paced environment - Technologically savvy, with a knowledge of Android and Apple - Good interpersonal skills and effective verbal and written communication skills - Ability to think on your feet with strong problem-solving skills PLEASE NOTE: Applications from out of state cannot be considered at this time. About Us: Built in Denver, CO, Ibotta ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation. About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine. Additional Details: - Compensation: $13.50/hour (eligible for increases in pay based on performance and tenure). - Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. - Applicants must be currently authorized to work in the United States. - For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. #LI-Remote #BI-Remote #BI-Hybrid

Iowa
$13 / hour