Role Description Join our team as a remote, day shift, full-time, Referral Trainer. The Referral Trainer ensures a world-class patient experience by: - Designing and facilitating technical (EPIC) and soft-skill training for adult learners. - Retaining talent through a positive onboarding, training, and transition experience. - Forming strong relationships and collaborating with Operations and other Support departments to develop and deliver recurrent education to Schedulers. - Applying adult learning principles and practices to continually improve curriculum and develop value-add continuing education. - Developing industry-standard facilitator-led and web-based curriculum to enable the best patient experience. - Having a positive cultural impact through engineering organizational learning within the contact center. Qualifications - Associate degree. - 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software. - Required Epic training certification. - Strong computer skills, Word, Excel, and healthcare financial software. - Preferred Job Requirements: Bachelor’s degree. Benefits - Career growth opportunities. - Tuition assistance. - Resources that support wellness, education, and financial well-being. - Paid time off. - Comprehensive health benefits. - Supportive, inclusive culture where you are valued and cared for. Company Description Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through: - 30 acute care hospitals. - 24,000+ team members. - More than 280 sites of care. - Over 1,800 affiliated providers across six states.

• The Learning and Development Manager serves as a strategic technical partner within the Quality department, responsible for the evolution of the company’s digital learning ecosystem. • Focuses on the end-to-end lifecycle of technical training from the architectural development of the Learning Management System to the creation of high-impact, interactive instructional content. • Modernization of hundreds of Standard Work Instructions, transitioning them from static documents into engaging, multi-media learning modules. • Acts as a regional consultant for site leadership, providing the technical training, data insights, and system support necessary to sustain rapid organizational growth while maintaining strict audit and compliance standards. • Contributes to the development of interactive content, training videos, and gamification modules to move from "read-only" instructions to engaging learning experiences. • Manages daily system maintenance, troubleshoots directly with users, and implements the technical roadmap for LMS phase development. • Serves as a technical point of contact for sites, training site leadership on LMS management, and communicating on available metrics.

Do you love helping others? At Ibotta, our mission is to make every purchase rewarding. Our Ibotta Care Agents offer world-class, awesome support for all Ibotta users. The accuracy, efficiency, critical thinking and personal attention our Care Team gives to every user has been a key component in the success of our company. We are looking for someone who will take personal pride in the reputation our Care Team has built. Position Details: - Type: Part-time, remote - Compensation: $13.50/hour (may be eligible for increases based on performance and tenure) - Location: Must be based in Iowa - Hours: Up to 25 hours/week, Monday–Saturday, 7:00am–5:00pm MST (8:00am-6:00pm CST) - Saturday availability required - Training: Monday–Thursday, 8:00am–2:00pm MST (remote, for the duration of training) - Equipment: Must have a reliable internet connection and a personal desktop or laptop with a working camera and microphone - Applicants must be 18 or older to be eligible for this position ​ What you will be doing: - Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A Good Idea Can Come From Anywhere - Provide excellent customer service to Ibotta Savers via email tickets - Work through account information, notes, and customer emails to investigate any issues or pain points within the Ibotta app - Problem solve by reviewing Ibotta systems and customer accounts - Work on special projects for leadership teams as needed - Be an advocate for our savers ​ What we are looking for: - Previous experience providing world-class customer service - Ability to work remotely, previous remote work experience a plus - Fast, organized, and detail-oriented - “Can do” attitude with a drive to thrive in a fast-paced environment - Technologically savvy, with a knowledge of Android and Apple - Good interpersonal skills and effective verbal and written communication skills - Ability to think on your feet with strong problem-solving skills PLEASE NOTE: Applications from out of state cannot be considered at this time. About Us: Built in Denver, CO, Ibotta ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation. About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine. Additional Details: - Compensation: $13.50/hour (eligible for increases in pay based on performance and tenure). - Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. - Applicants must be currently authorized to work in the United States. - For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. #LI-Remote #BI-Remote #BI-Hybrid

Role Description The Epic Training Coordinator is responsible for supporting the planning, coordination, and delivery of Epic training programs across clinical, revenue cycle, and operational teams. This role works closely with Principal Trainers, Credentialed Trainers, operational leaders, and project teams to ensure end users are effectively prepared to utilize Epic systems. The coordinator ensures training logistics, scheduling, and materials are organized and executed efficiently to support successful system adoption. - Coordinate and manage Epic training schedules, including classes, sessions, and one-on-one training support - Collaborate with Principal Trainers and Credentialed Trainers to align training plans with project timelines and operational needs - Maintain training rosters, attendance records, and completion tracking within Learning Management Systems (LMS) or Epic training tools - Assist with the preparation, organization, and distribution of training materials, job aids, and system documentation - Ensure training environments, classrooms (virtual or in-person), and system access are properly set up ahead of sessions - Serve as a point of contact for trainees, addressing scheduling questions, enrollment issues, and general training inquiries - Monitor and report on training progress, completion rates, and overall readiness for go-live events - Support go-live readiness by coordinating additional training sessions, refresher courses, and end-user support needs - Partner with operational leadership to identify training gaps and recommend improvements - Ensure compliance with organizational policies, Epic standards, and regulatory requirements related to training documentation Qualifications - Bachelor’s degree or equivalent work experience preferred - 2+ years of experience in training coordination, healthcare operations, or administrative project support - Experience working in a healthcare IT environment or with Epic systems strongly preferred - Familiarity with Learning Management Systems (LMS) and training tracking tools - Strong organizational and time management skills with the ability to manage multiple priorities - Excellent communication and customer service skills - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) - Ability to work in a fast-paced, deadline-driven environment Requirements - Experience supporting Epic implementations or optimization projects - Knowledge of Epic training workflows and methodologies - Exposure to clinical, revenue cycle, or operational workflows within a healthcare setting - Ability to analyze training data and produce readiness reports - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Benefits - The expected base salary for this position ranges from $60.00 to $65.00/hour. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered.