• Own end-to-end system integration for fielded mission solutions combining UAS, sensors (including RF-enabled systems where applicable), edge compute, mobile devices, and network transport. • Design, configure, and troubleshoot field networking for distributed environments: IP planning; bridging vs. routing; VLANs; NAT; DHCP/DNS; multicast/unicast considerations; and performance constraints over low-bandwidth or high-latency links. • Diagnose and resolve system issues across link, network, and application layers using structured troubleshooting, logs, and packet capture tools (e.g., tcpdump/Wireshark), and implement durable fixes through configuration, automation, documentation, or engineering escalation with clear repro steps. • Serve as a technical liaison between Mission Solutions, Engineering, Product, Operations, and external partners—translating field requirements into actionable technical work and driving resolution to completion. • Prepare, configure, test, and deploy mission hardware kits and supporting equipment; validate readiness and ensure repeatability through checklists and "golden configuration" baselines. • Provide field support for customer operations, evaluations, and demonstrations, including setup/teardown and on-site troubleshooting as needed. • Develop and maintain SOPs, runbooks, reference architectures, and network/wiring diagrams to standardize deployments and reduce friction for field teams. • Manage Mission Solutions equipment readiness: inventory status, assignment tracking, kit standardization, and lifecycle coordination (repairs/RMAs/vendor coordination). • Assist with forecasting, procurement inputs (BOMs/buy lists), and operational planning to support mission schedules and partner needs. • Help establish and run recurring internal coordination rhythms (readiness reviews, integration syncs, after-action feedback loops) to improve execution velocity and quality.

• Own end-to-end system integration for fielded mission solutions combining UAS, sensors (including RF-enabled systems where applicable), edge compute, mobile devices, and network transport. • Design, configure, and troubleshoot field networking for distributed environments: IP planning; bridging vs. routing; VLANs; NAT; DHCP/DNS; multicast/unicast considerations; and performance constraints over low-bandwidth or high-latency links. • Diagnose and resolve system issues across link, network, and application layers using structured troubleshooting, logs, and packet capture tools (e.g., tcpdump/Wireshark), and implement durable fixes through configuration, automation, documentation, or engineering escalation with clear repro steps. • Serve as a technical liaison between Mission Solutions, Engineering, Product, Operations, and external partners—translating field requirements into actionable technical work and driving resolution to completion. • Prepare, configure, test, and deploy mission hardware kits and supporting equipment; validate readiness and ensure repeatability through checklists and "golden configuration" baselines. • Provide field support for customer operations, evaluations, and demonstrations, including setup/teardown and on-site troubleshooting as needed. • Develop and maintain SOPs, runbooks, reference architectures, and network/wiring diagrams to standardize deployments and reduce friction for field teams. • Manage Mission Solutions equipment readiness: inventory status, assignment tracking, kit standardization, and lifecycle coordination (repairs/RMAs/vendor coordination). • Assist with forecasting, procurement inputs (BOMs/buy lists), and operational planning to support mission schedules and partner needs. • Help establish and run recurring internal coordination rhythms (readiness reviews, integration syncs, after-action feedback loops) to improve execution velocity and quality.

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. As a Senior Solutions Architect at RapidScale, you will serve as a strategic advisor, connecting complex multi-cloud technologies with the evolving business needs of our clients. Working closely with the sales organization, you will lead discovery engagements, develop business-aligned solution strategies, and design hybrid and multi-cloud architectures - consistently prioritizing measurable outcomes over individual technologies. In this role, you will maintain deep expertise across RapidScale's hosted solutions while providing high-level guidance on our public cloud services. You will also be responsible for effectively coordinating with our public cloud specialists, ensuring seamless engagement for advanced discovery and solution design when client requirements call for public cloud-focused architectures. Key Responsibilities Client Discovery & Consulting Lead technical discovery engagements with customers to uncover business goals, pain points, and drivers. Translate requirements into tailored, outcome-focused cloud and infrastructure solutions. Run workshops, whiteboarding sessions, and stakeholder interviews. Balance breadth and depth , knowing when to go deep on architecture vs. when to focus on business outcomes based on the different customer personas you encounter in each customer engagement. Solution Architecture & Design Architect hybrid and multi-cloud environments, aligning with performance, availability, security, and compliance needs. Represent our hosted cloud and other core offerings at a deep technical level , fully scoping, architecting, and presenting solutions comprised of these services. Represent our public cloud offerings at a high level , identifying customer needs that dictate a public cloud solution, and pulling in public cloud specialists as needed for deeper scoping, solutioning, and presentation of these solutions. Collaborate to architect multi-cloud and hybrid cloud solutions across both hosted and public cloud service sets, ensuring the best alignment with customer outcomes. Collaboration & Leadership Act as the technical lead throughout the sales cycle, from discovery to hand-off. Collaborate with sales, product, and specialist teams to align solutions with account strategy. Participate in RFPs, solution reviews, and scope definitions. Security and Compliance Design security architectures including MDR, SOCaaS, IAM, SIEM/SOAR, and vulnerability management. Ensure solutions align with compliance standards (HIPAA, PCI, GDPR, ISO, NIST). Networking & Connectivity Design secure, high-performance networks integrating SD-WAN, VPN, DNS, TCP/IP, and firewalls across on-prem and cloud environments. Technology Evangelism Stay current on emerging tech (cloud, AI/ML, automation, cybersecurity) and translate innovation into business strategy. Educate clients and internal teams on current and future-state capabilities. Translate innovative technology solutions RapidScale does today and roadmap item to show clients current and future business outcomes. Qualifications Minimum A BA/BS Degree with 6+ years of experience, or a MS Degree with 4+ years of experience, or a Ph.D with one year of experience, or 10 years of overall experience without a degree Professional Level Public Cloud Certification (AWS, Azure, Google) Demonstrated experience working in the context of a sales team Strong presentation, written and verbal communication skills Preferred Excellent communication and presentation skills with the ability to articulate complex technical concepts to nontechnical stakeholders. Hosted Cloud / Traditional IT : Deep knowledge of private cloud and data center architectures (VMware, Citrix, storage, networking) Public cloud: High-level knowledge of AWS/Azure/GCP, how they differ from traditional IT approaches, why businesses use them. Security and compliance : Experience with managed security services and designing secure, compliant architectures. Networking : Strong understanding of hybrid connectivity, SD-WAN, VPN, DNS, and firewalls. Storage, Backup and DR : Design experience with SAN and NAS, backup and data protection approaches, technologies and approaches for replication and disaster recovery. DevOps & Automation : Familiarity with CI/CD pipelines, IaC, and modern deployment practices is a plus. USD 129,400.00 - 194,000.00 per year Compensation: Compensation includes a base salary of $129,400.00 - $194,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. VALUES Care about transforming the Banking landscape. Commit to being part of an exciting culture and product evolving within the financial industry. Collaborate effectively and proactively with teams within or outside Temenos. Challenge yourself to be ambitious and achieve your individual as well as the company targets. Business Solutions Group (BSG) at Temenos is integral part of our business. We champion and offer the best suite of banking software as products, and SaaS, acting as trusted advisors to help Financial Institutions (FIs) accelerate their modernization and transformation objectives. We seek a highly skilled, enthusiastic, and experienced sales engineer to join our elite group. In this role, you need to have knowledge of financial technology, experience in positioning SaaS solutions and apply problem-solving skills to offer the best-fit solution mix to prospects/ clients in the Americas market. We challenge · We commit · We collaborate · We care. We call it Temenosity! If you are want to be part of a community that invests in technology, innovation, vision, culture, and values, Come join us!! ​ OPPORTUNITIES - Technical Expertise: - You will develop a deep understanding of Temenos solutions and SaaS services and stay updated on industry trends and best practices. - You will act as a subject matter expert in discussions with clients, demonstrating how our solution’s technology can address their specific challenges and needs. - Pre-Sales Support: - You will collaborate with the Lead BSG and sales team to qualify leads, understand FIs requirements, and take end-to-end accountability of a bid for - technology & SaaS aspects of the solution. - You will contribute to technical presentations and product demonstrations to showcase the benefits and capabilities of our solutions. - You will contribute compelling proposals and responses to Requests for Information (RFIs) and RFPs (Request for Proposals). - You will contribute and help managing demo environments for the region - You will set up the core solutions (typically for demonstrations) and support the Sandbox activities with the clients - Client Engagement: - You will clearly articulate the value Temenos products bring to an organization. - You will build and maintain strong client relationships (from C-Level to Enterprise Architects), serving as a trusted technical advisor throughout the sales cycle. - You will gather client feedback and insights to inform product development and enhancements. - Technical Documentation: - You will create and maintain quality technical documentation including solution architecture diagrams, and use of BSG tools for internal updates. - Training & Collaboration: - You will offer post-sales technical support as needed to ensure client success. - You will collaborate with cross-functional teams, including product, services, support, marketing, client engagement, bid management, and partners, to align sales strategies with company goals. - You will provide feedback to Product Management on product enhancements. ​ SKILLS - Banking industry knowledge: - You should have in-depth knowledge of digital & core processing systems in a banking ecosystem, i.e., Core Banking, Payments, Digital Channels & Gen AI with prior experience in developing/ delivering our solution for North America. - You should have relevant experience in the Banking/ Fintech Industry - You should have understanding of US banking financial technology landscape – in-house applications, ASP & SaaS solutions, ancillary and downstream systems - You should have appetite to work across different financial institutions & understand their requirements – large & mid sized traditional banks, challenger banks & non-banking financial institutions - You should have knowledge of the banking and financial industry trends in technical innovation - SaaS & Application Architecture: - You should have hands-on knowledge of core banking, payments and digitals solutions - You should have understanding of SaaS positioning, deployment architectures, SLAs, Security, SOC Compliance, Observability, DevOps, and upgrades. - You should have knowledge of application architecture & integration patterns, and deep understanding of core processing systems such as core banking, and payments. - You should have entry-level certification in Azure or AWS is a good-to-have. - Pre-Sales Skills: - You should have good listening & story-telling skills through various mediums such as whiteboarding & MS Office Tools. - You should have ability to research and understand the needs of a prospect’s business, ecosystem, competition and business & technology drivers. - You should have analytical thinking with consultative mind set to create best-fit solution. - You should have excellent presentation, writing and deal management skills across all levels of leadership - Travel & Other Requirements: - You should have ability and willingness to travel domestic and international as required (up to 50% travel). - You should have an independent way of working as well as team environment with effective communication with peers. - You should have ability to thrive in a fast-paced environment and be hands-on with the latest product enhancements. SOME OF OUR BENEFITS include: - Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month - Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership - Family care: 4 weeks of paid family care leave - Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge - Study leaves: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy