Kapitus is a financial services company that handles the financing for clients, enabling them to focus more on running their businesses. Headquartered in New Yo
Lead Brand Marketing Coordinator
Location
United States
Posted
5 days ago
Salary
$68.7K - $110.2K / year
Seniority
Senior
Job Description
Lead Brand Marketing Coordinator
Kapitus
• Support the Director of Brand Marketing in the execution of Kapitus' online reputation management strategy. • Monitor and respond to reviews across Trustpilot, Google Business Profile, BBB, and other relevant platforms. • Coordinate review-generation initiatives designed to increase review volume and improve customer ratings. • Assist in identifying and addressing customer concerns surfaced through reviews and customer feedback. • Track and analyze customer sentiment, recurring pain points, and positive feedback trends. • Prepare regular reporting and insights related to customer reviews, ratings, and reputation performance. • Support customer advocacy initiatives including testimonials, case studies, and customer spotlights. • Serve as the day-to-day project manager for brand asset development initiatives. • Coordinate with external creative agencies and internal stakeholders to produce various brand materials. • Manage project timelines, approvals, revisions, and production schedules.
Job Requirements
- Bachelor’s degree in Marketing or related field; equivalent professional experience will also be considered.
- 5+ years experience in brand marketing, communications, PR, customer marketing, content marketing, or a related field.
- Superior project management skills with exceptional attention to detail.
- Excellent communication and collaboration skills, with a talent for building and maintaining strong relationships with clients, partners, industry contacts and colleagues.
- The ability to connect with individuals on both a personal and professional level.
Benefits
- Competitive Base Salary Range of $68,700 to $110,200. Kapitus is providing this as a good faith salary range to comply with applicable law.
- Annual Incentive Compensation Eligibility – Up to 10% annually
- Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.
- Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
- Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
- 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance.
- Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage.
- Paid Maternity and Parental Leave: Company-paid maternity and parental leave, supporting employees during important family milestones.
- Commuter Benefits: Pre-tax benefits on parking and commuter expenses to cover travel to and from work.
- LifeBalance Program: Discounts on outdoor activities, arts, health, and fitness.
- Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more.
- Tuition Reimbursement: Up to $5,000 annually in tuition reimbursement, plus opportunities for conferences and career development events.
- Travel Reimbursement: Travel reimbursement for all work-related travel.
- Paid Time Off and Sick Time.
- Retirement Benefits: 401K plan managed through Fidelity with a 25% match on contributions.
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