• Understand design direction and contribute to work that is in line with Multiplayer's quality standards • Learn how to gather relevant data and input for problem solving • Expand your knowledge of accessibility standards for web and software products • Become familiar with the basic design foundations within user experience, interaction, and visual design • Lend a hand in the production of different kinds of design outputs such as journey maps, wireframes, and prototypes • Learn about how design can impact the overall business, and how this impact can be measured • Learn about the different design methods and when to use each within a project • Learn about design systems and how to use them effectively in the design process • Contribute to presentation reviews and the layout of content to tell a cohesive story • Engage in opportunities to learn and grow in design capabilities and techniques • Participate in Multiplayer's internal bootcamp to further your learning and understand how we work

About Toast Our focus is on building the platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for the industries we serve, customers can trust that we’ll deliver on their needs for today while investing in experiences that will power their future. We build experiences that help make operating and growing a business and delighting their customers easier and scalable. It’s why tens of thousands of locations love Toast. About the Opportunity We are seeking a skilled Associate Product Designer with a strong portfolio and a focus on exceptional execution/craft/UI design to shape the future of Toast's expansive inventory + item management experience. This role involves designing for the unique needs of our diverse customer base, including restaurants, hybrid models, convenience stores, bottle shops, grocery stores, gas stations, and beyond. Team and Impact You will join a passionate team dedicated to driving the consistency, integrity, strategy, and vision of Toast's next-generation product experience. This team is located remotely in the U.S. You will be responsible for helping to deliver inventory + item management functionality that benefits both our Retail and Restaurant customers and scaling these capabilities as Toast expands into new markets. A day in the life (Responsibilities) In this role, you will be a central collaborator within a team of designers, product managers, and engineers. Your focus will be on assisting more senior designers on sophisticated, inventory-centric capabilities such as: Refining the Toast UX so non-restaurant customers feel at home AI-supported workflows across product features Native mobile inventory solutions Onboarding flows that accelerate time-to-value for our customers A retail and fuel mode on our POS devices What you'll need to thrive (Requirements) About You You are a dynamic team player with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed Toast Retail team which consists of highly motivated and experienced engineers, product leads and designers. You embody the tenets that drive Toast’s Design practice: You have a founder’s mentality: and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with your work, as well as additional areas your work touches. You lift others up: and recognize you don’t have to be a manager to engage and exhibit true leadership. You offer help and guidance across all different collaborators you work with. You drive action through influence: and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence with all key stakeholders of the area of the business you work within. You build strong perspectives: and guide yourself and your teams to make good decisions quickly and often. You collaboratively make well informed decisions by synthesizing a wide variety of data sources. You raise the bar: and commit to continually improving the technical skills relevant to your role. You actively engage in your own learning and development and deeply internalize learnings and lessons from your project work. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $91,000 — $146,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Help teams make better product decisions • Bring structure to complex product problems • Turn insights and data into clear, intuitive user experiences • Design intuitive, high-quality interfaces and flows for large-scale consumer products • Collaborate closely with executives and product leaders to translate strategy into user experiences • Use product metrics, UX research, and analytics to guide design improvements • Ensure consistency across products using scalable, tokenized design systems • Conduct and guide user research: interviews usability tests surveys A/B tests • Provide clear documentation, design assets, and specifications to ensure accurate implementation • Support and develop other designers on the team, sharing best practices and raising the overall quality bar • Measure impact, gather feedback, and refine experiences to improve usability and engagement.

It's a new day with a new opportunity at 8am! About the role: As a Product Designer on the Growth team at 8am, you will help shape how new and existing customers discover value, adopt core capabilities, and expand their use of our platform. This role focuses on designing experiences that directly support customer acquisition, onboarding, engagement, retention, and revenue growth within a complex B2B fintech product. You will take ownership of growth-focused initiatives such as first-time use, onboarding flows, feature discovery, in-product education, and upsell experiences. Working in close partnership with Product Managers, Engineers, and a Senior Product Designer, you will help translate growth strategy into thoughtful, user-centered solutions that balance business impact with clarity and usability. This role is well suited for a designer who is comfortable operating in ambiguity, enjoys connecting user needs to business outcomes, and has experience designing for growth within complex, professional products. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Design for Growth and Customer Outcomes Design and iterate on experiences that support acquisition, activation, onboarding, engagement, retention, and expansion. Own growth-related problem spaces such as first-time user experiences, feature discovery, in-product education, training modules, and upsell flows. Translate growth hypotheses and product strategy into user-centered solutions that are measurable and impactful. Partner with Product and Growth stakeholders to define success metrics and evaluate the effectiveness of shipped work. Partner Deeply with Product and Engineering Work closely with Product Managers to frame problems, explore solutions, and align design decisions with growth and business goals. Collaborate with Engineers throughout the design and development process, providing clear intent, flows, and interaction details to support high-quality implementation. Partner with a Senior Product Designer to align on approach, receive feedback, and elevate craft while maintaining ownership of your work. Contribute meaningfully to cross-functional discussions, tradeoffs, and prioritization. Understand and Advocate for Professional Users Develop a strong understanding of professional users, their motivations, and their workflows within a B2B or B2B2C context. Use research inputs, customer feedback, and product data to inform design decisions. Design experiences that are intuitive, trustworthy, and respectful of users’ time in high-stakes, workflow-driven environments. Execute with Quality and Ownership Produce high-quality design deliverables across the lifecycle, including user flows, wireframes, prototypes, and polished UI. Take ownership of your problem areas, proactively identifying opportunities to improve user experience and growth outcomes. Communicate design rationale and tradeoffs clearly to cross-functional partners. Preferred Qualifications: About you: 4–7 years of product design experience, with a strong portfolio demonstrating product thinking, ownership, and measurable impact. Experience designing for B2B or B2B2C products, ideally within SaaS, fintech, or other complex platforms. Demonstrated experience designing for growth strategies such as onboarding, activation, retention, expansion, or monetization. Comfort working in ambiguous problem spaces and iterating based on feedback, data, and constraints. Strong interaction and visual design skills, with attention to usability and clarity. High proficiency in Figma. Clear and effective communicator who collaborates well with Product Managers and Engineers. A proactive, ownership-oriented mindset with a desire to learn and impro Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The annual salary range for this position is $120,000 to $140,000. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.