Role Description We’re looking for a detail-oriented and strategic Data Analyst to join our data-driven team. You’ll transform complex datasets into clear, actionable insights that drive performance improvements across the business. This role requires strong analytical capabilities, technical proficiency in data tools, and the ability to clearly communicate insights to both technical and non-technical audiences. - Design, Develop, and Maintain BI Dashboards & Templates: - Design, develop, and optimize dashboards using Power BI, Looker Studio, Tableau, or similar tools. - Create interactive reports that translate productivity data into operational insights for ActivTrak customers. - Support data integration with third-party systems to enhance reporting capabilities. - Data Quality Control: - Partner with engineers to validate data accuracy, integrity, and consistency. - Implement data validation processes to maintain high-quality analytical outputs. - Perform Advanced Analytics: - Conduct deep analysis of workforce and productivity trends using SQL and Python. - Deliver data-driven recommendations that empower customers to optimize performance and decision-making. - Facilitate Internal Ad-hoc Data Requests: - Support cross-functional teams (HR, Operations, Product) by querying key datasets from Google BigQuery. - Ensure timely and accurate responses to ad-hoc data needs. - Enhance Productivity Metrics: - Collaborate on the development and refinement of productivity measurement frameworks. - Align metrics with evolving business goals and customer needs. Qualifications - Bachelor's degree in a quantitative field such as Data Analytics, Business Analytics, Statistics, Mathematics, Economics, Computer Science, or a related discipline. - Minimum 3 years of experience in: - SQL (advanced queries and optimization) - BI tools (Tableau, Power BI w/ DAX & PowerQuery, Looker Studio, or Qlik) - Python - API Integrations - Data analysis, metrics development, and cross-functional reporting - ETL and Data Warehousing - AppScripts & PowerShell - Hands-on experience with Google BigQuery and Google Cloud Platform - Strong storytelling and communication skills to influence stakeholders at all levels. - Self-starter with a growth mindset and attention to detail. - Excellent communication skills with both technical and non-technical audiences. - Ability to deal with ambiguity and collaborate with different teams towards mutual goals. - Motivated by an interest in developing the best possible solutions. Preferred - Experience in Workforce Analytics. Benefits - Competitive compensation and benefits. - Position is remote within the US. - Minimal travel. - Limited physical demands. Company Description This is an incredible opportunity to embark on an exciting journey with a dynamic, VC-backed company. If you have a proven track record of creative thinking, a drive for learning, and a deep commitment to collaboration, we want to talk to you! ActivTrak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Role Description We’re looking for a motivated, personable, and goal-driven Home Visit Coordinator to join our growing team! This is a fully remote position ideal for someone who thrives on connecting with people, enjoys working independently, and isn’t afraid to pick up the phone and build trust with patients. In this role, you’ll spend a large portion of your day making outbound calls—including cold calls—to educate patients about our Home Visit Program and help coordinate care aimed at reducing re-hospitalizations. We’re looking for someone who is warm, engaging, persistent, and able to think outside the box when connecting with patients and overcoming barriers to scheduling. This role is perfect for a true “go-getter” who can balance compassion with confidence and remain motivated in a fast-paced, phone-heavy environment. - Make outbound calls to patients to introduce and educate them on the Home Visit Program - Build rapport with patients using a warm, friendly, and professional communication style - Schedule patient appointments efficiently by geographical area - Utilize multiple systems including SMED, hospital systems, and Microsoft platforms to enter and assign patients to providers - Submit necessary paperwork to PCP offices and maintain accurate records - Conduct follow-up calls after appointments to identify additional patient needs or support opportunities - Communicate professionally with referral sources and community partners - Meet outreach and scheduling goals through persistence, follow-through, and strong relationship-building skills Qualifications - Minimum 1 year of experience scheduling patient appointments - Minimum 1 year of experience in a healthcare setting - High School Diploma or GED required - Comfortable spending several hours per day on outbound calls - Strong multitasking and organizational skills - Friendly, patient, and confident phone presence - Self-motivated with the ability to work independently in a remote environment - Creative problem-solver who can think outside the box to connect with patients and drive results - Experience navigating multiple computer systems and platforms simultaneously - Excellent written and verbal communication skills - Bilingual (English/Spanish) preferred Requirements - Enjoys talking with people and building connections - Stays positive and persistent without being overly aggressive - Takes initiative and ownership of their work - Can balance productivity goals with compassion and patient experience - Thrives in a remote, fast-paced environment where no two calls are the same

• Provide exceptional customer service through inbound and outbound calls. • Address customer inquiries, resolve issues, and offer assistance with professionalism and empathy. • Utilize a variety of communication channels to support and assist customers, including phone, email, and chat. • Maintain up-to-date knowledge of Walgreens products, services, and policies. • Accurately document customer interactions and feedback. • Meet or exceed performance and service quality metrics.

Role Description We are seeking an accurate and efficient Data Entry Clerk to join our remote team. In this role you will: - Input, update, and maintain data across our systems and databases, ensuring information is complete and error-free. - Verify records and correct discrepancies. - Support various departments with timely data processing. - Capture data from source documents. - Perform quality checks. - Organise digital files. - Generate simple reports. This is a fully remote position open to candidates based in South Africa. We offer a supportive remote environment, clear processes, and the flexibility of working from home anywhere in South Africa. Qualifications - Previous data entry or administrative experience preferred. - Fast and accurate typing skills. - Proficiency with spreadsheets and Microsoft Office or Google Workspace. - Strong attention to detail and a methodical approach. - Good written communication skills. - Reliable internet connection and a suitable home working setup. - Must be based in South Africa. Requirements - Salary: R25 000 to R35 000 per month. - Fully remote role with flexible working hours. - Supportive team culture. - Ongoing training and development opportunities. - The freedom to work from anywhere in South Africa.