• Realizar llamadas salientes (outbound) y actividades de prospección de manera constante. • Identificar las necesidades del cliente mediante la escucha activa y preguntas efectivas. • Programar citas y demos calificadas para el equipo de ventas. • Actualizar el CRM (HubSpot o similar) con datos precisos. • Manejar ciclos de venta más largos manteniendo un seguimiento constante. • Colaborar con los equipos internos para garantizar un traspaso sin contratiempos a los equipos de cierre (closers).

• Revenue Generation: Drive new business growth by identifying and securing multi-service creative and marketing contracts within the Sports sector. • Strategic Prospecting: Build and maintain a robust pipeline of Tier-1 clients, focusing on marketing and digital / social directors within major sports leagues (e.g., NFL, NBA, MLB, MLS), international federations, athletes and sports-centric streaming platforms. • Solution Selling: Articulate the full suite of "Engage" services—including Creative Production (hype reels, broadcast graphics, digital content), Social & Influencer Marketing, PR & Outreach, and Strategy & Insight. • Pitch Leadership: Lead the end-to-end sales process, from initial outreach and chemistry meetings to complex RFP responses and final contract negotiations. • Integrated Collaboration: Work closely with our internal network of specialized service providers to craft bespoke, integrated solutions for global sports brands and organizations. • Market Intelligence: Stay ahead of industry trends in digital sports marketing, fan monetization, and athlete-led content to position Keywords as an innovative, essential partner. • CRM Management: Maintain meticulous records of sales activity and forecasting within Salesforce to ensure transparency across the global BD team.

• Develop and execute Forum One's public sector growth strategy. • Build and maintain a healthy, qualified, and forecastable pipeline. • Lead business development efforts across Federal, SLED, and nonprofit markets. • Achieve individual and team revenue targets. • Refine sales processes, tools, and go-to-market strategies to improve performance and win rates. • Coach, mentor, and develop business development professionals. • Establish performance metrics, accountability, and pipeline discipline. • Foster a collaborative, results-oriented culture aligned with Forum One's values. • Guide opportunities from discovery and capture through proposal and close. • Develop capture strategies, account plans, win themes, and teaming approaches. • Partner with delivery, design, engineering, and strategy teams to create compelling solutions. • Develop relationships with agency leaders, nonprofit executives, and industry partners. • Expand partner networks that strengthen Forum One's capabilities and market reach. • Represent Forum One at industry events, conferences, and client engagements.

Role Description Steer is seeking a Pipeline Manager to lead day to day oversight, strategy, and performance of the firm’s business development pipeline. This role plays a critical function in ensuring visibility, consistency, and data-driven decision-making across all pursuits. You will serve as the central point of coordination for pipeline tracking, reporting, and forecasting—working closely with leadership, marketing, and Business Unit teams to strengthen pipeline health and improve conversion rates. How You’ll Spend Your Time - Pipeline Oversight & Strategy (approximately 70%) - Lead the management and optimization of the firm’s pipeline, including: - Maintaining and improving pipeline tracking systems within CRM to ensure accuracy and completeness - Collaborating with Key Account Managers to identify and position for priority opportunities with our most important clients - Leading pipeline reviews with leadership, including facilitating discussions on priorities, risks, and opportunities - Developing and monitoring key performance indicators (KPIs) such as pipeline value, conversion rates, and win/loss trends - Supporting go/no-go decision processes by synthesizing pipeline intelligence and market insights - Identifying gaps in pipeline coverage and coordinating with leadership and marketing to address them - Managing lead generation processes, including bid aggregators and proactive opportunity identification - Coordinating proposal prioritization and resourcing with Proposal Production Manager - Overseeing data integrity, standardization, and reporting across all pipeline stages - Forecasting & Reporting (approximately 30%) - Support strategic planning and business performance through pipeline insights, including: - Producing regular pipeline and revenue forecasts to support executive decision-making - Developing dashboards and reports that translate pipeline data into actionable insights - Analyzing trends across sectors, clients, and geographies to inform growth strategy - Supporting annual and quarterly business planning with pipeline-driven projections - Supporting broader sales and marketing team to ensure proper coverage of team responsibilities as required Qualifications - 4–7 years of experience in business development, CRM management, or sales operations - Experience with Insightly a plus but not required - Analytical Thinking: Ability to interpret pipeline data and translate it into strategic recommendations - Process Management: Experience managing systems, workflows, and data consistency across teams - Experience with CRMs (Insightly preferred but not required) - Experience with Proposal Development a plus - Data Integrity: Strong attention to detail and commitment to accurate, reliable reporting - Communication: Ability to clearly present insights to both technical and non-technical audiences - Self-Motivation: Proactive initiative in an autonomous, hybrid in-person/remote environment Benefits - Excellent medical, dental, and vision coverage - 3% 401(k)/RRSP contribution - Discretionary annual bonus - Generous paid time off including vacation, public holidays, sick time, and volunteering days - up to 44 days (US) and 47 days (Canada) annually - Group Share Incentive Plan, providing employees with the opportunity to share in the long-term success of the firm - Commuter benefits (US) Company Description Our people join Steer because they want to do meaningful work in a collaborative and intellectually curious environment. At Steer you’ll find: - A culture that values collaboration, where you can work in partnership with teammates from around the world - Projects that create tangible improvements in how people move and connect, impacting the daily lives of millions of people - Expert colleagues who are passionate about the future of mobility and cities - The flexibility to build your professional skills and a consulting practice in a way that matches your ambition