• Applies current, standard engineering techniques, procedures and criteria to complete engineering tasks, and supports other civil, structural, and electrical design workflows as necessary on a case-by-case basis. • Develops plans, details, and reports that are complete, accurate and in accordance with sound utility-scale renewables early-stage development engineering practices. • Works closely with and provides guidance to engineering technicians and design engineers. • Engages with clients to understand their priorities, relying on experience and judgement to plan and accomplish project goals while exceeding client expectations. • Checks design and computations performed by internal design team and provides ideas and executes to promote higher quality designs. • Reviews development plans and specifications for constructability, safety, and risk considerations. • Maintains a value engineering mindset throughout design. • Works closely with business and engineering staff across multiple markets and technical disciplines. • Works closely with clients to understand nuanced technical needs and identify best feasible solution(s). • Supports marketing, sales and business development activities within assigned market. • Demonstrates a wide degree of out-of-the-box thinking, creativity, and design ownership.

Role Description SWK Technologies is looking for a dedicated Tier I MSP Engineer to join our team, providing assistance to our clients and ensuring their systems operate smoothly and efficiently. In this role, you will be the face of SWK Technologies to our clients, delivering top-tier technical support and solutions. Your primary responsibilities will include: - Troubleshooting hardware and software issues - Performing installations and upgrades - Assisting clients with any technical queries - Ensuring customer satisfaction - Fostering long-lasting relationships with our clients This role is a range of $50,000-60,000 annually. Qualifications - Previous experience in IT - Previous Call center experience required - Managed Service provider experience preferred - Ability to build rapport with clients - Strong troubleshooting and critical thinking skills - Positive and professional demeanor Benefits - Medical, Dental and Vision insurance - 401k Retirement Plan - Paid Time Off Company Description SWK Technologies is committed to optimizing the technological landscape for businesses through customized software solutions and superior technical support.

• Own end-to-end technical delivery for enterprise client engagements — from initial scoping through integration, testing, and production deployment. • Build production-grade integrations and custom tooling across complex environments - on-prem, air-gapped, and hybrid. • Diagnose and resolve integration issues across diverse enterprise stacks; be the first call when something breaks in a critical engagement. • Feed product and engineering with signal from the field - your patterns become what gets built next.

• Own end-to-end technical delivery for enterprise client engagements — from initial scoping through integration, testing, and production deployment. • Build production-grade integrations and custom tooling across complex environments - on-prem, air-gapped, and hybrid. • Diagnose and resolve integration issues across diverse enterprise stacks; be the first call when something breaks in a critical engagement. • Feed product and engineering with signal from the field - your patterns become what gets built next.