Role Description Working as a Corporate Business Analyst II for Alfa Insurance® offers a remarkable opportunity that extends beyond providing support for the development and implementation of strategic technology initiatives. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and actively contribute to enhancing the lives of our valued policyholders and making a positive impact in your community. Are you looking for a rewarding career in the insurance industry? Are you an excellent communicator with an aptitude for problem solving, decision making, and sound judgment? Do you enjoy working in a fast-paced business environment? If you answered yes, then you might be the perfect fit for the Corporate Business Analyst II position at Alfa Insurance. As a Corporate Business Analyst II, you will serve as a liaison and collaborate with various stakeholders to understand their business needs and requirements. You will serve an integral role in the System Development Life Cycle. You will use your analytical skills to bridge the business processes with either existing software applications or potential new purchases. Become a part of a team that is committed to delivering exceptional customer service, innovation, and value to our policyholders. Responsibilities - Provide support for the development and implementation of strategic technology initiatives. - Serve an integral role in the SDLC (System Development Life Cycle); accountable for analyzing requirements, constructing workflow charts and diagrams, understanding system capabilities, and writing specifications. - Participate proactively with scrum team members including production owners, developers, and quality assurance staff to be an effective liaison between stakeholders company wide. Qualifications - 4-year degree required. - Certifications: CCBA or CBAP preferred. - Experience in the P&C Insurance domain, specifically in underwriting, billing, or claims departments working as a business development or processing expert is preferred. - Experienced user of MS Office toolset (Word, Excel, Visio, & PowerPoint). - Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups. - This position will allow for remote work in the following states: Alabama, Arizona, Arkansas, Georgia, Indiana, Kentucky, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Texas, & Virginia. Applicant may be required to travel to Montgomery corporate headquarters at supervisor’s request for meetings and/or training sessions. Benefits - Opportunity for annual performance bonus. - Discounts on your auto insurance (underwriting approval required). - Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan. - Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires. - Short-term and long-term disability. - Flexible Healthcare and Childcare spending accounts for tax savings. - Opportunities for advancement. - Continuous training and support throughout your career with Alfa. - College tuition discounts at various colleges in Alabama. - Fitness center. - Onsite cafeteria. - Access to onsite childcare center.

Role Description - Gather, analyze, and document business and functional requirements - Collaborate with cross-functional teams to translate business needs into technical solutions - Support the design, implementation, and enhancement of AXIOM regulatory reporting solutions - Analyze and optimize data flows, transformations, and reporting processes - Perform data mapping, reconciliation, and quality validation activities - Support regulatory report generation and exception management processes - Participate in business process modeling and documentation efforts - Collaborate with stakeholders across business, risk, compliance, and technology teams - Ensure adherence to regulatory requirements and reporting standards - Identify opportunities to improve operational efficiency and data quality Qualifications - Bachelor's degree in Business Administration, Information Technology, or a related field - MBA or relevant certifications (e.g., CBAP) are considered an asset - Minimum of 5 years of experience as a Business Analyst or in a related role - Strong analytical and problem-solving skills - Proficiency in data analysis tools and techniques - Excellent communication and interpersonal skills - Ability to work collaboratively with cross-functional teams - Experience with business process modeling and documentation tools - Deep knowledge of the business lifecycle for Capital Markets products - Deep knowledge of Brazilian regulatory reports, including DLO, DLI, CADOCs (4010, 4060, 4510 and others), SCR3040, DRL, and DRM - Strong understanding of regulatory frameworks and reporting standards, including Basel III/IV, BCBS 239, COREP & FINREP, LCR & NSFR, CCAR, Dodd-Frank, EMIR, MiFID II, and ESG Reporting - Hands-on experience with ControllerView, data models and metadata management, rules development, data mapping and transformation, workflow configuration, data lineage, data quality controls, reconciliation processes, regulatory report generation, and exception management - Strong understanding of data management concepts, including SQL fundamentals, database design, ETL processes, data quality management, and data reconciliation Requirements - Previous experience with AXIOMSL solutions (nice to have) - Previous experience supporting Capital Markets platforms and regulatory initiatives (nice to have) - CBAP or similar Business Analysis certifications (nice to have) - Experience within highly regulated banking environments (nice to have) - Knowledge of enterprise data governance practices (nice to have) - Advanced English Proficiency - Intermediate Spanish is considered a plus Benefits - International projects - In-office, hybrid, or remote flexibility - Medical healthcare - Recognition program - Ongoing learning & reimbursement - Well-being program - Team events & local benefits - Sports compensation - Referral bonuses - Top-tier equipment provision

Role Description - Gather, analyze, and document business and functional requirements - Collaborate with cross-functional teams to translate business needs into technical solutions - Support the design, implementation, and enhancement of AXIOM regulatory reporting solutions - Analyze and optimize data flows, transformations, and reporting processes - Perform data mapping, reconciliation, and quality validation activities - Support regulatory report generation and exception management processes - Participate in business process modeling and documentation efforts - Collaborate with stakeholders across business, risk, compliance, and technology teams - Ensure adherence to regulatory requirements and reporting standards - Identify opportunities to improve operational efficiency and data quality Qualifications - Bachelor's degree in Business Administration, Information Technology, or a related field - MBA or relevant certifications (e.g., CBAP) are considered an asset - Minimum of 5 years of experience as a Business Analyst or in a related role - Strong analytical and problem-solving skills - Proficiency in data analysis tools and techniques - Excellent communication and interpersonal skills - Ability to work collaboratively with cross-functional teams - Experience with business process modeling and documentation tools - Deep knowledge of the business lifecycle for Capital Markets products - Deep knowledge of Brazilian regulatory reports, including DLO, DLI, CADOCs (4010, 4060, 4510 and others), SCR3040, DRL, and DRM. - Strong understanding of regulatory frameworks and reporting standards, including Basel III/IV, BCBS 239, COREP & FINREP, LCR & NSFR, CCAR, Dodd-Frank, EMIR, MiFID II, and ESG Reporting. - Hands-on experience with ControllerView, data models and metadata management, rules development, data mapping and transformation, workflow configuration, data lineage, data quality controls, reconciliation processes, regulatory report generation, and exception management. - Strong understanding of data management concepts, including SQL fundamentals, database design, ETL processes, data quality management, and data reconciliation. Requirements - Previous experience with AXIOMSL solutions - Previous experience supporting Capital Markets platforms and regulatory initiatives - CBAP or similar Business Analysis certifications - Experience within highly regulated banking environments - Knowledge of enterprise data governance practices Benefits - International projects - In-office, hybrid, or remote flexibility - Medical healthcare - Recognition program - Ongoing learning & reimbursement - Well-being program - Team events & local benefits - Sports compensation - Referral bonuses - Top-tier equipment provision

Role Description We are looking for a CRM Business Analyst to support CRM (SFDC) Operations in scaling the systems, workflows, and data infrastructure that power our client’s Ads Sales. This role sits at the intersection of sales operations, CRM administration, and business analysis — translating field sales needs into structured, documented requirements and supporting the execution of CRM enhancements across global markets. The right candidate is analytically rigorous, highly organized, and comfortable working in a fast-moving environment where priorities shift and ambiguity is the norm. They bring a practitioner's understanding of CRM systems and sales workflows, and they know how to work cross-functionally to get things done without direct authority. This position is fully remote within the U.S. and is a W-2 hourly engagement for 6 months, with a likelihood of extension. The hourly rate is $60 - $70/hr. Candidates will be paid based on their work experience and skills. Candidates are also eligible for limited benefits such as health insurance, professional development, training, our referral bonus program, and our wellness program. Responsibilities - Requirements & Documentation - Gather, validate, and document business requirements from regional teams, translating local market needs into structured, scalable enhancement requests. - Maintain the CRM workflow documentation library, ensuring it reflects current system state and is accessible to field teams and stakeholders. - Support the development and maintenance of CRM policies and governance documentation. - CRM Operations Support - Serve as a day-to-day operational resource for CRM workflow execution, supporting the vendor operations team and handling escalated issues requiring deeper system knowledge. - Assist in the administration and configuration of CRM workflows, fields, and integrations under the direction of the CRM Operations Manager. - Monitor data quality, flag anomalies, and support the resolution of CRM data integrity issues across regions. - Analysis & Insights - Analyze seller behavior and CRM utilization data to identify friction points, adoption gaps, and opportunities to improve workflow effectiveness. - Build and maintain reports and dashboards that surface CRM performance metrics for operational and leadership audiences. - Support pre- and post-launch analysis for CRM enhancements, measuring adoption and impact against defined success metrics. - Cross-Functional Collaboration - Partner with regional teams to understand local workflows and surface patterns that can be codified into global solutions. - Coordinate with readiness and enablement teams on the rollout of CRM updates, supporting training materials and field communications. - Participate in sprint reviews, UAT cycles, and release planning with the Product & Technology team. Qualifications - 3–5 years of experience in sales operations, revenue operations, business analysis, or a related function in a media, technology, or high-growth environment. - Hands-on experience with SFDC — including reporting, workflow configuration, and data management. - Strong analytical skills with the ability to work with large datasets, identify trends, and present findings clearly to non-technical audiences. - Proven ability to gather and document business requirements and translate them into actionable, structured specifications. - Excellent written and verbal communication skills; comfortable working across time zones with global stakeholders. - Detail-oriented with strong project management instincts — able to manage multiple workstreams simultaneously without dropping threads. - Comfortable with ambiguity and the hands-on nature of building operations in a scaling environment. - Familiarity with sales methodologies and how CRM systems support the end-to-end seller workflow is a plus. Benefits - Health insurance - Professional development - Training - Referral bonus program - Wellness program