• Define and execute portfolio strategies to drive sustainable growth, market share expansion, and competitive differentiation. • Develop and execute multi‑year category strategies that optimize cost, quality, service, and risk. • Lead, mentor, and develop a high‑performing team of Portfolio Managers and Analysts. • Build and manage preferred supplier programs, including negotiation of pricing, service levels, and contract terms. • Provide strategic direction for portfolio expansion through new supplier and product introductions supplier partnerships, line extensions, and entry into new and adjacent markets. • Lead end-to-end portfolio lifecycle governance, including supplier onboarding, product rationalization, lifecycle optimization, pricing strategy, mix management and portfolio health management. • Establish and oversee financial and operational performance metrics, proactively identifying risks and opportunities to improve revenue, margin, inventory efficiency, and return on invested capital. • Translate market intelligence, customer insights, and emerging technology trends into clear portfolio priorities and actionable investment decisions. • Partner cross functionally with Commercial, Marketing, Operations, Regulatory, E-commerce and Supply Chain leaders to align portfolio strategy with enterprise objectives and execution plans. • Build and strengthen strategic supplier relationships to enhance innovation, cost competitiveness, supply continuity, and long-term value creation. • Lead portfolio profitability strategy across product groups, including margin improvement initiatives, cost structure optimization, and value based pricing approaches. • Support client‑facing activities such as business reviews, proposals, and solution design. • Collaborate and partner with VWR Brand portfolio team to ensure completeness and competitiveness of the line. • Assess competitive and supplier innovation pipelines to anticipate customer needs and inform future portfolio direction. • Direct supplier consolidation and portfolio optimization initiatives, ensuring disciplined change management and clear internal and external communication, and desired financial outcomes. • Represent the portfolio with senior leadership through executive level presentations on market dynamics, competitive positioning, customer segmentation, and strategic recommendations. • Maintain external market perspective through industry engagement, including participation in relevant trade shows and forums.

• Lead our Fraud & Disputes Risk team and work collaboratively to embed effective fraud controls. • Build strong relationships with our Fraud Product, Engineering, Data and Operations teams. • Craft and develop prevention-first tools to stay ahead of fraudsters. • Influence senior internal and external stakeholders in line with Monzo's values. • Create a positive culture across our Fraud Group.

Role Description The Patient Services Director (PSD) serves as the primary advocate and point of contact for dialysis and transplant patients, providers, and stakeholders throughout the ESRD Network region. This highly visible leadership role oversees patient grievance and complaint resolution, patient engagement initiatives, emergency preparedness activities, and behavioral health improvement efforts while ensuring compliance with CMS and ESRD Network requirements. This position is budgeted for 32 hours per week - benefits eligible. The pay range is adjusted for the .80 FTE. The PSD collaborates closely with patients, dialysis providers, transplant centers, state survey agencies, professional organizations, and community partners to improve patient experiences and outcomes across the kidney care continuum. Key Responsibilities - Serve as the primary contact for patient grievances, complaints, access-to-care concerns, facility concerns, and requests for technical assistance. - Lead and manage case review activities, ensuring compliance with CMS and ESRD Network requirements. - Track, analyze, and report case review data while monitoring provider responses to recommendations and corrective actions. - Collaborate with the Medical Review Board (MRB) and Quality Improvement Director (QID) on clinical aspects of case review and quality improvement initiatives. - Direct all patient engagement activities, including: - Patient Advisory Council (PAC) - Facility-level Patient Subject Matter Experts (PSMEs) - Patient participation in coalitions and quality improvement activities - Lead all emergency preparedness and response activities for the ESRD Network region. - Serve as liaison to dialysis providers, transplant programs, state survey agencies, patient organizations, and professional associations. - Manage outreach, education, technical assistance, and stakeholder engagement activities. - Oversee all activities focused on improving behavioral health outcomes for dialysis patients. - Collect, analyze, and report data to support quality improvement, patient engagement, and outreach initiatives. - Develop and deliver education based on identified trends and patient needs. - Responsible for improving depression treatment rates Network-wide. Qualifications - Master’s Degree in Social Work (MSW) - Minimum six (6) years of social work experience in a medical or mental health setting - Strong knowledge of patient advocacy, care coordination, and healthcare systems - Experience using Microsoft Office applications, including Word, Excel, and PowerPoint - Exceptional written, verbal, presentation, and interpersonal communication skills - Ability to manage multiple priorities and build productive relationships with diverse stakeholders Requirements - Clinical Social Work License (LCSW or equivalent) - preferred - Bilingual in English and Spanish is highly preferred. - Dialysis, nephrology, or transplant experience - preferred - Experience working with CMS, federal and state regulatory agencies, or healthcare quality improvement organizations - preferred - Knowledge of public health education, measurement, and data-driven improvement methodologies - preferred Benefits - Passion for improving the lives of patients with kidney disease - Strong problem-solving and conflict-resolution skills - Ability to facilitate meetings, trainings, and stakeholder collaborations - Customer-focused mindset with a commitment to service excellence - Flexibility, initiative, and a commitment to continuous learning and professional development Travel Requirements This position requires minimal travel throughout the ESRD Network region for facility visits and complaint investigations. Travel requirements may vary based on operational needs. Equal Opportunity Employer.

Role Description As the Senior Director of Program Development, you will lead cross-departmental collaboration to design and deliver innovative, high-quality academic programs aligned with institutional partner needs. Success in this role requires a deep understanding of higher education and the ability to translate partner priorities into effective program models and solutions. The Senior Director oversees program development workflows and project plans, coordinating execution across globally dispersed teams. As a hands-on leader, you will manage a portfolio of programs while motivating and guiding a team to achieve established annual objectives. This role is both strategic and operational, requiring creativity, strong problem-solving skills, and a solution-oriented mindset to effectively serve internal and external stakeholders. The Senior Director establishes frameworks, standards, and best practices for university engagement, program design, and team training. As a collaborative member of the Program Development & Innovation team, you will support the Chief Innovation Officer in shaping and advancing long-term innovation strategies, providing insights, resources, and leadership to drive continuous improvement and growth. This role is eligible to be worked remotely within the continental U.S. or on a hybrid schedule based out of our office in Phoenix, AZ. Qualifications - Master’s degree required - 8+ years of progressively responsible experience designing study abroad programs - 5+ years of progressively responsible experience managing department- or campus-wide curriculum integration initiatives - Experience living, working, or studying abroad - Demonstrated experience working effectively with faculty, university administrators, and international colleagues using proactive training and strong listening skills Requirements - Expertise in educational theory, curriculum design, and the alignment of programs to academic standards and learning outcomes - Knowledge of best practices and trends in education abroad, with strong research and analytical skills to inform program design - Evidence of strong organizational, problem-solving, and project management skills - Excellent intercultural communication skills, both written and verbal - Strong writing skills, including experience preparing proposals and reports - Comfortable and effective working in both business and academic environments - Resourceful, action-oriented, and able to work with a strong sense of urgency - Commitment to providing timely, reliable support and follow-through to internal and external stakeholders - Flexibility and adaptability in a rapidly changing, entrepreneurial environment Benefits - Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces. - 12 paid holidays, generous PTO, and up to 8 hours paid volunteer time—because balance matters. - Comprehensive health, dental, and vision coverage, benefits for domestic partners, paid parental leave, and compassionate time off for life events—because caring for your loved ones matters. - Encouragement of team connection and celebration, from office events to informal get-togethers and virtual hangouts.