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Senior Program Manager
Location
United States
Posted
105 days ago
Salary
$89.9K - $155.8K / year
Seniority
Senior
Job Description
Senior Program Manager
Experian
• Lead complex programs from initiation through delivery • Collaborate with product and engineering leaders to execute change and scale • Manage forums for check-ins with product teams, partners, executive leadership, and strategic partners • Scale the organization for measurability, ongoing sustainability, and growth • Create a collaborative environment for autonomy, transparency, mastery, innovation, and learning • Manage work with multiple delivery teams to define roadmaps and program interdependencies
Job Requirements
- BA/BS required; MS or MBA a plus
- 8+ years of strong program management experience
- Experience as a Product Manager and roles in engineering
- High competency with multiple software programs, including SharePoint, ServiceNow, JIRA, Confluence, SmartSheet and Wrike
- Ability to work well in a cross-regional/cultural, matrixed management environment
Benefits
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible schedule, ability to work remotely, hybrid, or in-office
- Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
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• Lead and execute defense programs across cost, schedule, technical performance, and contractual compliance. • Own integrated program plans, schedules, budgets, risk registers, and performance tracking mechanisms. • Partner closely with engineering, product, growth, finance, legal, and executive leadership to align delivery with customer expectations. • Drive measurable impact in program predictability, customer satisfaction, and revenue realization. • Identify and act on opportunities to improve execution rigor, reporting cadence, and cross-functional coordination. • Navigate DoD acquisition environments including FAR/DFARS contracts, OTAs, and gated technical reviews (SRR, PDR, CDR, TRR). • Contribute directly to scalable program infrastructure as Shift5 expands across Army, Air Force, and other defense programs.
• Standards & Governance: work cross-functionally with IT, Legal, and Compliance teams to establish and maintain third-party risk standards and governance practices. • Due Diligence & Monitoring: Conduct comprehensive vendor due diligence and ongoing monitoring activities, including evaluating consumer-impact risk, complaint analysis, and confirming privacy and data protection standards. • Documentation & Reporting: Manage third-party risk documentation and reporting, including maintaining the vendor and data processor inventory, ensuring timely onboarding and offboarding due diligence, and executing periodic compliance reviews. • Risk Assessment: Execute day-to-day risk assessments to determine vendor criticality and identify inherent risks in categories such as PII handling, BSA/AML, and credit decisioning. • Collaboration: Work cross-functionally with Legal to ensure effective contracts are in place and with Information Security to validate the technical safeguards of our third-party partners. • Issue Escalation: Identify, track, and escalate risk events or performance failures to senior leadership and bank partners through established issue-tracking systems.
• Standards & Governance: work cross-functionally with IT, Legal, and Compliance teams to establish and maintain third-party risk standards and governance practices. • Due Diligence & Monitoring: Conduct comprehensive vendor due diligence and ongoing monitoring activities, including evaluating consumer-impact risk, complaint analysis, and confirming privacy and data protection standards. • Documentation & Reporting: Manage third-party risk documentation and reporting, including maintaining the vendor and data processor inventory, ensuring timely onboarding and offboarding due diligence, and executing periodic compliance reviews. • Risk Assessment: Execute day-to-day risk assessments to determine vendor criticality and identify inherent risks in categories such as PII handling, BSA/AML, and credit decisioning. • Collaboration: Work cross-functionally with Legal to ensure effective contracts are in place and with Information Security to validate the technical safeguards of our third-party partners. • Issue Escalation: Identify, track, and escalate risk events or performance failures to senior leadership and bank partners through established issue-tracking systems.
• Standards & Governance: work cross-functionally with IT, Legal, and Compliance teams to establish and maintain third-party risk standards and governance practices. • Due Diligence & Monitoring: Conduct comprehensive vendor due diligence and ongoing monitoring activities, including evaluating consumer-impact risk, complaint analysis, and confirming privacy and data protection standards. • Documentation & Reporting: Manage third-party risk documentation and reporting, including maintaining the vendor and data processor inventory, ensuring timely onboarding and offboarding due diligence, and executing periodic compliance reviews. • Risk Assessment: Execute day-to-day risk assessments to determine vendor criticality and identify inherent risks in categories such as PII handling, BSA/AML, and credit decisioning. • Collaboration: Work cross-functionally with Legal to ensure effective contracts are in place and with Information Security to validate the technical safeguards of our third-party partners. • Issue Escalation: Identify, track, and escalate risk events or performance failures to senior leadership and bank partners through established issue-tracking systems.

