• Oversee, develop, and be accountable for $10M-$20M in client revenue • Lead a team of 5-15 individuals • Focus on optimizing operations, partnering with the Vice President, Accounts Receivable to create and drive strategy • Accountable for driving performance through established department KPIs and holding the team accountable • Ensure Assistant Directors/Managers provide leadership and drive training plans for new team members • Develop and coach underperforming team members • Partner with the analytics team to review and analyze reports and data to maximize efficiency • Act as a Subject Matter Expert for Accounts Receivable team members

• Create, process, and issue customer invoices accurately and on time. • Manage accounts receivable activities and follow up outstanding invoices. • Respond to invoice and payment-related queries. • Handle employee pay-related queries and escalate where required. • Input and reconcile hours from candidate timesheets into Excel spreadsheets. • Maintain accurate financial and payroll records. • Assist with timesheet processing and verification. • Support the Bookkeeper with daily administrative and finance tasks. • Ensure data accuracy across MYOB and internal systems. • Prepare reports as required.

Role Description Manages all functions of Accounts Receivable, including day-to-day functions as well as any journal entries, reporting, or reconciliations during month end close. - Verify and post customer payments (check, ACH, wire, credit card) ensuring application to correct customer and invoice(s). - Review orders on finance hold; communicate efficiently with sales & operations teams or the customer to resolve the hold. - Process credit applications for customers requesting terms, including reaching out to references, reviewing credit reports, & recommending a credit limit for approval to assistant controller. - Gather and review resale certificates for customers; ensure customer record is set up accordingly; monitor expiration dates of certificates to ensure there is always a valid copy on file. - Continually monitor and review open AR; send collections emails to customers for past due balances and escalate as needed. - Prepare weekly AR Aging report for review with assistant controller. - Process credit memos for customer returns. - Maintain a good relationship with customers by responding to all inquiries in a timely manner and resolving any account discrepancies. - Complete month end closing tasks including accruals & reconciliations. - Assist with monthly sales tax filing. - Continually monitor processes and raise issues or suggestions to assistant controller where improvements are needed. - Any ad hoc reporting or tasks as requested by controller or assistant controller. - Assist with special projects as needed. Qualifications - Bachelors degree & minimum of two years related experience preferred. - Proficient in Microsoft Office suite, specifically Excel. - Experience with NetSuite or other similar ERP. - Ability to prepare reports and business correspondence. - Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. - Commitment to excellence and high standards. - Excellent written and verbal communication skills. - Ability to understand and follow written and verbal instructions. - Strong critical thinking, organizational, problem-solving, and analytical skills; able to manage priorities and workflow. - Ability to work independently and as a member of various teams and committees. - Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Requirements - Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Technical Skills: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. - Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Physical Demands and Work Environment - Continually required to sit. - Continually utilize visual acuity to use a keyboard.

• Manages all functions of Accounts Receivable, including day-to-day functions as well as any journal entries, reporting, or reconciliations during month end close. • Verify and post customer payments (check, ACH, wire, credit card) ensuring application to correct customer and invoice(s). • Review orders on finance hold; communicate efficiently with sales & operations teams or the customer to resolve the hold. • Process credit applications for customers requesting terms, including reaching out to references, reviewing credit reports, & recommending a credit limit for approval to assistant controller. • Gather and review resale certificates for customers; ensure customer record is set up accordingly; monitor expiration dates of certificates to ensure there is always a valid copy on file. • Continually monitor and review open AR; send collections emails to customers for past due balances and escalate as needed. • Prepare weekly AR Aging report for review with assistant controller. • Process credit memos for customer returns. • Maintain a good relationship with customers by responding to all inquiries in a timely manner and resolving any account discrepancies. • Complete month end closing tasks including accruals & reconciliations. • Assist with monthly sales tax filing. • Continually monitor processes and raise issues or suggestions to assistant controller where improvements are needed. • Any ad hoc reporting or tasks as requested by controller or assistant controller. • Assist with special projects as needed.