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Root Insurance is working to simplify necessary and everyday insurance processes using data, technology, and rapid innovation. The company offers a range of insurance coverage as p
Claims Adjuster Trainee
Location
United States
Posted
13 days ago
Salary
$45.8K - $50K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Claims Adjuster Trainee
Root Insurance
Role Description At Root, we offer clear career paths, structured training, and company funded licensing so adjusters can grow into their claims role with confidence. Our teams gain hands-on experience early, receive ongoing coaching, and advance through clearly defined career paths based on performance, readiness, and business needs. If you are looking to pursue a career in insurance, this opportunity might be for you! Claims Adjuster Trainee, Liability Our Claims Adjuster Trainee role offers hands-on experience, structured development, and defined advancement into complex liability work. - Complete a 6-month training program that combines formal instruction with live claim handling. - Learn how to investigate claims, evaluate coverage and liability, communicate with customers and partners, and make informed claim decisions with the support of experienced leaders. - Starting base salary of approximately $45,840 to $50,000, with a defined increase to $55,000 upon successful completion of training and meeting performance expectations. - Transition into the Complex Adjuster role after training, handling a balanced mix of claim complexity that supports continued skill development and long-term success. - Strong fit for motivated, customer-focused candidates interested in building a long-term career in claims. Salary Range: $45,840 - $50,000 Class Start Date: July 27, 2026 Qualifications - Bachelor's degree or equivalent work experience. - Successful history of time management, multi-tasking, and customer-facing communication. - Ability to secure an adjuster insurance license within 90 days of the start date. - Strong written and verbal communication skills. - Proficient in Microsoft Office Suite and/or Google Suite. - High sense of professionalism while remaining empathetic. - Curious in nature. - Willingness and ability to keep learning. - Great attention to detail with high organizational skills. - Ability to approach problems with an open mind. - Strong decision-making capabilities. - Ability to complete other duties as assigned. Requirements - Deliver a high-quality claims experience for all policyholders and claimants by managing claims with professionalism and empathy. - Verify coverage and assist in determining liability for a range of accident scenarios, under guidance from senior adjusters or claims leadership. - Obtain detailed accident statements from drivers, passengers, and witnesses to develop clear liability perspectives. - Maintain consistent, prompt, and courteous contact with all involved parties throughout the claim lifecycle. - Use time management and organizational skills to proactively manage pending claims, tasks, and correspondence. - Coordinate vehicle repairs and assist customers with rental reimbursement processes. - Participate in team reviews of claims handling practices to strengthen understanding of policy language and claim best practices. - Engage in continuous learning to develop a strong understanding of policy interpretation, liability assessment, court decisions, and emerging claims guidelines. - Recommend process and product improvements based on observed opportunities. - Interact and communicate effectively with customers, peers, vendors, and managers. - Support the development of claims documentation and training materials as knowledge grows. Benefits - Structured training and development opportunities. - Defined career paths based on performance and readiness. - Company funded licensing for adjusters. Company Description As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through. Please see our Privacy Notice available HERE for more information on how we process your personal data.
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