Role Description We are seeking a Complex Claims Consultant to manage high-exposure Public D&O and Financial Institutions E&O claims. This role is responsible for handling complex, multi-year claims involving significant financial and reputational risk, while partnering closely with internal stakeholders, external counsel, and clients. This is a highly visible position requiring deep technical expertise, strong analytical skills, and the ability to lead complex negotiations and litigation strategies. Key Responsibilities - Manage an inventory of complex D&O and Financial Institutions E&O claims, including high-severity and multi-year exposures. - Evaluate coverage by interpreting policy language, collaborating with coverage counsel, and making sound business decisions. - Lead thorough investigations to assess liability, compensability, and damages. - Develop and execute comprehensive claim resolution strategies, including negotiation and litigation management. - Set, monitor, and adjust claim reserves in accordance with internal guidelines. - Partner with internal stakeholders, outside counsel, experts, and carriers to drive effective claim outcomes. - Manage litigation strategy, including oversight of defense counsel and legal budgets. - Identify opportunities for subrogation, salvage, and fraud detection. - Prepare and present executive-level summaries and recommendations for Senior leadership and clients. Qualifications - Bachelor’s degree required; JD strongly preferred. - 5+ years of experience handling complex claims in: - D&O Liability - Financial Institutions E&O - Professional Liability - Strong expertise in: - Coverage analysis and policy interpretation - Complex litigation management - High-stakes negotiations and settlements - Experience working with outside counsel and multi-party claims environments. - Professional designations such as CPCU, RPLU, or similar are a plus. Ideal Background - Candidates typically come from: - Commercial / specialty insurance carriers (AIG, Chubb, Zurich, AXA XL, Travelers, CNA) - Reinsurance organizations - Law firms specializing in securities litigation or insurance coverage Job Type & Location This is a Contract position based out of Chicago, IL. Pay and Benefits The pay range for this position is $36.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 22, 2026.

Role Description The Stop Loss Claim Specialist II (Specific) is responsible for preparing and filing medical stop loss claims for reimbursement with stop loss carriers for individual stop loss (Specific) coverage. Additional duties include following up with the various carriers to ensure reimbursements are received timely and in full. Further responsibilities include the appeals of denied and reduced claim reimbursements, along with retaining the appropriate documentation needed to support the reimbursement request. The Stop Loss Claim Specialist II will be responsible for training team members. In addition, duties will include maintaining a relationship with priority carriers. Essential Functions - Compile and submit claim reports and the necessary documentation to file a stop loss claim. - Monitor the status of claims assigned and follow up with stop loss carriers. - Answer questions and requests from stop loss carriers for additional information. - Communicate with other internal departments to resolve claim issues. - Appeal the denials or reduction of reimbursements by the stop loss carrier. - Filing Stop Loss Claims with priority carriers. - Coordinating with other Stop Loss Team Members regarding priority claims. - Filing high dollar claims. - Retain necessary documents required by carriers from providers. - Training team members regarding departmental process and workflows. - Other duties as assigned. Qualifications - High School Diploma or GED required. - College degree preferred. - Minimum 2 years of stop loss claim filing experience, required. - Medical claims experience required. - Accounting or Finance background a plus. - Proficient with Microsoft Office Suite or related software. - Strong analytical and problem solving skills. - Excellent verbal and written communication skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. Position Competencies - Accountability - Communication - Customer Service Orientation - Functional/Technical Skills - Quality Focus - Time and Task Management Physical Demands This is a standard desk role requiring extended sitting and computer work. Work Environment Remote Benefits - Competitive Benefit Package including, but not limited to: - Medical - Dental - Vision - Life and Disability Insurance - Generous Paid Time Off - Tuition Reimbursement - EAP - Technology Stipend

Role Description As a Coordinator, Claims is responsible for managing the dispatch and resolution of vehicle claims, ensuring timely communication with technicians, third-party vendors, and customers. This role requires strong organizational skills, attention to detail, and the ability to manage multiple claims efficiently using the portal and internal systems. - Dispatch over 750 vehicles weekly using internal technology to technicians and/or third-party locksmiths. - Manage and update claims within the portal. - Follow up with technicians daily to provide accurate ETAs to customers on open claims. - Verify pictures and invoicing for accuracy before uploading to the customer via the portal. - Request voids and rebill claims when documentation is incorrect to ensure proper closure. - Provide customer quotes as needed for claim resolution. - Monitor claims cycle time and ensure timely processing. - Communicate cycle time updates with technicians and managers. - Maintain accurate records and documentation for all claims. - Support administrative tasks including data entry, report generation, and system updates. - Audit claim documentation weekly to ensure compliance with customer and internal standards. - Maintain organized digital records for all claims, dispatches, and communications for audit readiness. - Generate weekly and monthly reports on claim volume, cycle time, and resolution rates. - Identify trends in claim delays or errors and recommend process improvements. - Liaise with the Keys Inventory and Dispatch teams to ensure alignment on vehicle availability and technician capacity. - Partner with Customer Service to resolve escalated claims or customer concerns. - Propose updates to claim workflows or dispatch logic based on recurring issues or feedback. - Participate in system enhancement discussions (e.g., Aango portal updates or dispatch tech upgrades). - Train new team members on claim handling procedures and dispatch protocols. - Create and maintain SOPs for claims processing and dispatch workflows. - Other Duties as Assigned. Qualifications - High school diploma or equivalent; associate or bachelor’s degree preferred. - Minimum of 2 years experience in claims coordination, dispatch, or customer service roles. - Proficiency in using claims management systems such as Aango and dispatch technology. - Strong written and verbal communication skills. - Ability to manage high-volume workload and prioritize tasks effectively. - Experience working with third-party vendors and technicians. - Basic understanding of invoicing and documentation standards. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Requirements - All applicants being considered for employment must pass a pre-employment drug screening and background check. - The starting compensation is expected to be: $21.01-$26.26/ Hour. - This position is targeted to close on: [Insert Closing Date]. Benefits - Competitive & comprehensive benefit package including paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). Company Description Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees.

Role Description As a Claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle low-complexity property insurance claims and all types of auto insurance claims. You investigate and approve claims in accordance with the organization’s standards and policies. You draw on your sound decision-making skills to solve problems, develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You assist members, clients and practitioners. Interpersonal savvy is therefore essential. - Conduct investigations to assess damage, estimate costs and market value, review reports and other documents, and determine settlement amounts - Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms to ensure client satisfaction - Work with all parties involved in claims - Negotiate agreements with providers Qualifications - College diploma in a related field - A minimum of two years of relevant experience - Knowledge of French is required - Action oriented - Communicates effectively - Customer Focus - Decision quality - Interpersonal Savvy - Nimble learning - Tech savvy Requirements - Please note that other combinations of qualifications and relevant experience may be considered Benefits - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment Company Description At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!