• Manage client SLA's • Responsible for departmental KPI's to ensure targets are achieved • Manages employee performance management - conducts employee performance evaluations • Creates & enforces standard operating procedures across the coding function • Monitors coding inventory and takes action to balance across coders to maintain TAT • Executes on quality assurance remediation actions as indicated • Drives process improvement in coding service delivery • Collaborates with other RCM functional areas regarding coding needs • Has the authority and responsibility to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, discipline, direct, or recommend such actions by using independent judgment • Creates and presents client reports • Participates in thought leadership - internal and external facing • Completes monthly business review packages and presents as needed • Project management - resource planning as per project scope, risk management, and escalation management • Take action to drive client revenue and expense management to hit margin targets as defined through the financial forecasting process

Role Description Du hast Freude daran, Menschen zu überzeugen und komplexe Themen verständlich zu vermitteln? Dann könnte diese Position perfekt zu dir passen. Als Manager Immobilien- & Wohnraumbeschaffung (all genders) bist du verantwortlich für die Gewinnung von Wohnraum für Mitarbeitende unserer Kunden. Dabei verbindest du empathische Beratung mit fundierter Expertise in der Immobilienvermarktung und überzeugst Vermieter, Eigentümer und Partner von unseren innovativen Wohnraumkonzepten. Werde Teil unseres Teams und hilf dabei, moderne Wohnlösungen zu schaffen – menschlich, transparent und auf Augenhöhe. Qualifications - Berufserfahrung aus der Immobilienbranche in Deutschland, z. B. als Makler, in der Hausverwaltung oder in vergleichbaren Bereichen. - Fähigkeit, komplexe Sachverhalte verständlich und überzeugend zu vermitteln – auch gegenüber unterschiedlichen Zielgruppen. - Sicherer Umgang mit IT-Systemen, CRM-Tools und digitalen Anwendungen. - Selbstständige, strukturierte und verantwortungsbewusste Arbeitsweise. - Sehr gute Deutschkenntnisse sowie eine kommunikative, charismatische Persönlichkeit. Requirements - Identifikation und Akquise potenzieller Partner im Bereich Wohnraum auf dem deutschen Markt. - Individuelle Beratung von Vermietern, Eigentümern und Hausverwaltungen zu betrieblichen Wohnraumkonzepten und Aufbau langfristiger Partnerschaften. - Betreuung unserer Partner telefonisch, schriftlich und virtuell mit professioneller und positiver Service-Erfahrung. - Erklärung komplexer steuerlicher und finanzieller Themen rund um Wohnraum verständlich und überzeugend. - Aktive Mitwirkung an der Weiterentwicklung unserer Services und Prozesse im Bereich Wohnraumbeschaffung. Benefits - Flexible Arbeitszeiten, modernes Büro auf Fuerteventura oder remote auf den kanarischen Inseln. - Workation mit Extras: Bis zu 4 Wochen EU-Workation pro Jahr – inkl. Flug & Unterkunft bei Wahl des Standorts München. - Faire Konditionen: 30 Urlaubstage, unbefristeter Vertrag & private Zusatzkrankenversicherung. - Attraktive Vergütung: Überdurchschnittliches Gehalt im Landesvergleich. - Einfacher Start: Unterstützung bei der NIE-Nummer & Behördengängen und ein herzliches Team vor Ort. Company Description Bei ValueNet fördern wir aktiv Vielfalt und Chancengleichheit. Wir laden Menschen aller Hintergründe ein, sich zu bewerben – unabhängig von Hautfarbe, Nationalität, Religion, Weltanschauung, sexueller Orientierung, Geschlechtsidentität, Alter oder Behinderung. Denn Vielfalt bereichert unser Team und schafft Raum für Innovation und gemeinsame Erfolge. Nachhaltigkeit ist für ValueNet mehr als ein Wort – sie ist fester Bestandteil unseres Handelns, unserer Produkte und Dienstleistungen. Begeisterung, Vertrauen, Mut und Verantwortung prägen unsere Kultur. Wir setzen uns aktiv für ein inklusives Umfeld ein, das die Individualität jedes Einzelnen respektiert und unsere gemeinsamen Ziele stärkt.

Role Description We are seeking a Grants & Contracts Manager, Post-Award who will be responsible for all activities related to the sponsored projects within a department, center and/or division. Will oversee the pre-award, post-award and closeout activities for a variety of grants/contracts, with varying levels of complexity. This role also manages a staff of two or more professional and para-professional level positions. The Manager serves as first point of contact and resource guide for department faculty and analysts for the planning and development of budgets for submission with grant packages to various federal agencies, private agencies, foundations and commercial contract proposals. This includes providing instruction on protocol, regulations and guidelines pertinent to the agency/or university. Job Scope/Complexity: - Provide broad/in-depth guidance on protocols, regulations and guidelines to PI and other scientific/research professionals. - Offer guidance and learning support to Grants & Contracts Analysts, Specialists and Coordinators. - Work closely with faculty and staff on complex awards and submissions. - Provide ongoing staff training and disseminate information on new regulations and compliance rules. - Provide quarterly and annual sponsored funding reports as needed. - Act as the final point of contact for the department, center, and/or division. Types of sponsored awards for which the position is responsible: - Work independently on a variety of complex level grants/contracts, including those from NIH, NSF, DOD, and NASA. - Manage highly detailed budgets, multiple projects, cores and subawards. - Provide direction and assistance to analysts with details related to Subawards from other institutions. - May work directly with management of non-sponsored funds, including general funds and gifts, on a limited basis. Qualifications - Bachelor's Degree. - Five years of related experience in sponsored research and/or financial positions. - Two of those years must include working in a lead or supervisory capacity. - Extensive supervisory responsibilities or high-level, direct involvement in JHU grants and contracts leadership development training projects. - Additional education may substitute for required experience. - Additional related experience may substitute for required education beyond a high school diploma/graduation equivalent. Requirements - Serve as department/division liaison for Departmental Sponsored Projects Office, Office of Research Administration and University Shared Services. - Partner with departmental faculty and/or budgetary staff and the Office of Research Administration. - Responsible for departmental pre-review of complex proposals. - Manage process of final grant package presentation and approval. - Responsible for the timely preparation of proposal budget for Principal Investigator Review. - Revise and advise on approved budget changes to awarded grants/contracts. - Manage the sponsored portfolios of various departmental faculty. - Develop and oversee the maintenance of budget monitoring systems for JHU departmental funds. - Manage internal sponsored audits and the development of an account reconciliation system for sponsored accounts. - Develop reports for forecasting and trending of expenditures of awards. - Manage the process for delivering technical and financial reports for private and government sponsors. - Provide ongoing guidance, facilitation & expertise to faculty in their grant pursuit efforts. - Ensure compliance in all areas related to grant and contract management. - Maintain ongoing updates and communications related to current grants and contracts. - Provide regular reporting to principal investigators on financial status of grants, contracts and discretionary accounts. - Assist with closeout of grants and contracts. - Ensure that related post-award processes are coordinated appropriately. - Ensure that post-award responsibilities are completed. - Oversee and direct all aspects of complex award management activities. - Provide information and direct assistance required to complete contract and grant closeouts. - Manage the performance and efficiency of other members of the departmental grants and contracts team. - Other duties as assigned. Benefits - Starting Salary Range: $73,300 - $128,300 Annually ($100,000 targeted; Commensurate w/exp.) - Employee group: Full Time - Schedule: M-F 8:30-5p - FLSA Status: Exempt - Location: Remote - Department name: SOM Rad Research Administration - Personnel area: School of Medicine

• Providing real-time support to clients on active trips via WhatsApp, phone, and email during your shift, with a minimum expectation of a 15-30 minute response time • Proactively reaching out to clients multiple times during their trip • Liaising with DMCs and ground operators to resolve issues quickly on behalf of clients • Logging all client contacts and issues in our CRM, categorising and escalating as appropriate • Monitoring active bookings for potential issues and acting proactively • Working closely with Travel Designers, Product, and management to collate and action trip feedback • Feeding back trends, recurring issues, and DMC performance to the wider team on a regular basis