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Twilio

Twilio is a Platform-as-a-Service (PaaS) company established in 2007. In support of a flexible workplace, Twilio has previously posted freelance, flexible sched

Principal Presales Engineer, German Speaking

Location

United Kingdom

Posted

15 days ago

Salary

0

Seniority

Lead

Bachelor Degree8 yrs expGermanEnglishAngularJavaJavaScriptNode.jsPHPPythonReactVue.js

Job Description

Principal Presales Engineer, German Speaking

Twilio

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. • Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. • Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. • Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders • Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. • Take the initiative to identify and solve problems - both for the customer and within the organization as we grow • Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations • Mentor less experienced Presales Engineers

Job Requirements

  • 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
  • Excellent communicator and presenter able to gain audience confidence
  • An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
  • Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
  • Previous software development experience or working knowledge in one or more of the following areas:
  • Backend (Java, C#, Node.js, Python, PHP)
  • Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
  • Experience building with REST APIs
  • Previous experience in Telecom, SIP, Contact Center, or Security.
  • Experience with sales methodologies
  • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
  • Proficient German speaker

Benefits

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Other benefits vary by location

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Twilio logo

Senior Manager, Presales Engineering

Twilio

Twilio is a Platform-as-a-Service (PaaS) company established in 2007. In support of a flexible workplace, Twilio has previously posted freelance, flexible sched

• Partner with the Sales leadership team to set our strategy for finding, closing and supporting opportunities in our sales funnel and in our existing customer base. • Work across functions to ensure collaboration for shared goals and appropriate capacity for your team. • Build and roll out programs that enable the Presales Engineers to scalably accelerate our Sales funnel. • Attract, develop, and motivate a team of highly skilled and talented Presales Engineers, continually educating your team and seeking innovative solutions for improving your team. Ensure that your team has the support that they need to be successful as well as providing direct mentoring and guidance on a day to day basis. • Lead the technical strategy and technical forecast, determine what role Presales Engineers should play in accelerating new sign-ups, and how to deploy the team most effectively. Measure and communicate results – use data to communicate results and make decisions. • Set clear expectations for your team, remove obstacles where possible, and actively communicate tradeoffs to stakeholders when deciding where your team needs to focus. • Engage with Product, Support, Sales, Operations, Legal, Security, Engineering, and every single other department as necessary to make our customers successful on our platform.

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