• Own the Deal Strategy intake board: review, approve, reject, or route requests against guardrails or triage where net new. • Triage and process T&C and commercial-agreement redlines with Legal support including inserting pre-agreed custom clauses into order forms. • Handle deposit-waiver, payment-term, payment-method other Treasury exceptions with Treasury, weighing ROI and credit risk. • Review order forms for pricing, currency and billing accuracy before close. • Prioritise deals by $ impact (MRR), close date and risk exposure (credit, legal, compliance). • Maintain the clause library and pre-approved pricing/terms playbooks so reps can self-serve standard cases. • Run XFN taskforces for our largest deals and keep XFN blockers moving. • Track and report Deal Approval metrics (time-to-decision, % self-serve vs high-touch, rework/reroute rate); use the data to propose guardrail tweaks. • Design and evolve guardrail frameworks and exception-handling processes; drive adoption cross-functionally • Design enablement programs for large deals and competitive positioning topics.

• Partner with the SVP, Digital Transformation to manage and execute enterprise digital transformation initiatives across multiple business units • Develop, maintain, and oversee SOX-compliant documentation, process controls, and governance standards for Digital Transformation initiatives and operational processes • Monitor project status, timelines, dependencies, risks, and deliverables, ensuring initiatives remain aligned with strategic priorities and regulatory expectations preferred • Apply a risk-based approach to project oversight, reporting, and operational processes, identifying and escalating potential gaps or issues as appropriate • Serve as the primary liaison between the Digital Transformation Group and business units to ensure alignment, communication, and effective execution of priorities • Collaborate cross-functionally to evaluate current processes, identify operational inefficiencies, and recommend scalable improvements preferred • Develop executive-level dashboards, reporting, and analytics to support departmental, executive, and Board-level decision-making • Support the organization’s transition from Tableau to Power BI, including report migration, optimization, and reporting enhancement initiatives • Identify opportunities to enhance reporting transparency, business intelligence, and analytical capabilities to better support strategic initiatives and performance measurement • Work closely with reporting and data environments to support enterprise analytics and reporting needs preferred • Contribute to initiatives involving AI, automation, and advanced analytics tools to improve operational efficiency and business insights • Drive accountability across initiatives by coordinating stakeholders, tracking progress, and ensuring timely follow-through on deliverables • Manage multiple priorities effectively while maintaining exceptional attention to detail, organization, and quality standards • Adapt quickly to changing priorities and evolving business and regulatory requirements

• Coordinate projects and workflows across departments — content, marketing, partnerships, and support • Maintain project management tools and ensure tasks are assigned, tracked, and closed • Schedule and facilitate team meetings — set agendas, take notes, and follow up on action items • Identify process inefficiencies and help implement improvements • Manage internal documentation — SOPs, templates, and company wikis • Handle vendor and contractor onboarding and offboarding logistics • Support leadership with reporting, scheduling, and operational tasks

• The Director of Trade Operations reports to the Vice President of Trade Relations and is responsible for supporting all trade operation activities. • Responsible for directing customer order flow, performing inventory analytics, and providing customer service support to wholesalers. • Responsible for working with multiple vendors and assessing data to inform organization of trade-related activities and provide actionable updates to senior management. • Collaborate on industry communication, customer interaction, and forecasting, and will also collaborate with the Sales, Market Access and IDN account teams to provide the support needed for commercial operations. • Develop and communicate distribution-related analytics and reporting to ensure accurate information and timeliness. • Analyze customer dynamics and communicate findings.