Regenified™ logo
Regenified™

Certifying the regenerative supply chain globally – because a better future is rooted in our soil.🌱

Customer Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteLeadTeam 11-50Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

9 days ago

Salary

0

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

Customer Success Manager

Regenified™

• Serve as the primary relationship owner for a portfolio of customers • Clearly communicate our standard, value proposition, and verification process • Maintain accurate CRM data (Salesforce) • Lead new customer onboarding and training • Act as the critical bridge between the field and internal teams

Job Requirements

  • 7+ years of experience in Customer Success, Account Management, or a customer-facing support role
  • Proficient in CRM tools (Salesforce preferred)
  • Highly organised, data-driven, and detail-oriented
  • Ability to interpret trends and identify gaps or risks in customer data
  • Analytical mindset informed by data

Benefits

  • 25 days’ annual leave plus bank holidays
  • Contributory pension scheme
  • Private healthcare (including partial cover for dependants)
  • Professional development opportunities

Related Job Pages

More Customer Success Manager Jobs

Lingoda GmbH logo

Senior Customer Success Manager

Lingoda GmbH

Online language school with live classes in English, Business English, German, French & Spanish.

Full TimeRemoteTeam 201-500Since 2013H1B No Sponsor

• Independently close smaller deals and manage them in Hubspot • Support Key Account Managers on larger deals and enterprise customers • Assist in structuring deals and ensuring smooth internal coordination • Act as an operational backbone during complex sales processes • Manage and respond to inbound customer requests via email (ticket-like workflow) • Ensure a seamless onboarding experience for new customers • Own the end-to-end customer journey from contract closing to successful course start • Build and improve processes where none exist yet • Identify gaps, inefficiencies, and friction points in the customer journey • Develop scalable solutions to support future growth

Germany
ValueNet logo

Feelgood Manager / Customer Advisor (all genders) - Focus on Financial Wellbeing

ValueNet

Bei ValueNet fördern wir aktiv Vielfalt und Chancengleichheit. Wir laden Menschen aller Hintergründe ein, sich zu bewerben – unabhängig von Hautfarbe, Nationalität, Religion, Weltanschauung, sexueller Orientierung, Geschlechtsidentität, Alter oder Behinderung. Denn Vielfalt bereichert unser Team und schafft Raum für Innovation und gemeinsame Erfolge. Nachhaltigkeit ist für ValueNet mehr als ein Wort – sie ist fester Bestandteil unseres Handelns, unserer Produkte und Dienstleistungen. Begeisterung, Vertrauen, Mut und Verantwortung prägen unsere Kultur. Wir setzen uns aktiv für ein inklusives Umfeld ein, das die Individualität jedes Einzelnen respektiert und unsere gemeinsamen Ziele stärkt.

Full TimeRemoteTeam 51-200

Role Description Als Feel-Good-Manager / Kundenberater (all genders) mit Fokus Financial Wellbeing bist du die erste Anlaufstelle für Mitarbeitende unserer Kund:innen, wenn es um finanzielle Benefits, Absicherung und Vorsorge geht. Du verbindest empathische Beratung mit fachlicher Expertise und sorgst dafür, dass sich Mitarbeitende gut informiert, wertgeschätzt und finanziell gut begleitet fühlen. Deine Aufgaben: - Du berätst Mitarbeitende unserer Kund:innen individuell zu Financial Wellbeing, Versicherungen, Vorsorge und finanziellen Benefits (B2C). - Du betreust Kund:innen telefonisch, schriftlich und virtuell und sorgst für eine positive Service- und Nutzererfahrung. - Du bearbeitest Kundenanfragen und Serviceprozesse eigenständig – von der Beratung bis zur Umsetzung. - Du erklärst komplexe Finanz- und Versicherungsthemen verständlich und kundenorientiert. - Du bringst dich aktiv in die Weiterentwicklung von Services und Prozessen im Bereich Financial Wellbeing ein. Qualifications - Du verfügst über eine abgeschlossene Ausbildung oder ein Studium im Finanz-, Versicherungs- oder Bankbereich (z. B. Versicherungskaufmann/-frau, Fachwirt:in für Finanzanlagen, Bankausbildung, Steuerberater:in). - Du bringst Berufserfahrung in der Kunden- oder Finanzberatung (B2C) mit. - Du verfügst über eine ausgeprägte Service- und Kundenorientierung sowie Freude an beratender Tätigkeit. - Du gehst sicher mit IT-Systemen, CRM-Tools und digitalen Anwendungen um. - Du arbeitest selbstständig, sorgfältig und kundenorientiert und verfügst über sehr gute Deutschkenntnisse in Wort und Schrift. Benefits - Flexible Arbeitszeiten, modernes Büro auf Fuerteventura oder remote auf den kanarischen Inseln. - Workation mit Extras: Bis zu 4 Wochen EU-Workation pro Jahr – inkl. Flug & Unterkunft bei Wahl des Standorts München. - Faire Konditionen: 30 Urlaubstage, unbefristeter Vertrag & private Zusatzkrankenversicherung. - Attraktive Vergütung: Überdurchschnittliches Gehalt im Landesvergleich. - Einfacher Start: Unterstützung bei der NIE-Nummer & Behördengängen und ein herzliches Team vor Ort. Company Description ValueNet ist der führende Anbieter für Mitarbeiter-Benefits auf dem deutschen Markt. Mit über 22 Jahren Erfahrung und einem Team von 240 Experten setzen wir Maßstäbe in der Branche. Unser Anspruch: Innovative und praxisnahe Lösungen, die Unternehmen und ihre Mitarbeitenden nachhaltig begeistern. - Werde Teil unseres Teams! - Unser Wachstum ist dein Karrierevorteil! Wir bieten dir ein dynamisches, innovatives Arbeitsumfeld, in dem kreative Ideen gefragt sind. - Gestalte mit uns die Zukunft der Mitarbeiter-Benefits – wir freuen uns auf dich!

Spain
Job Closed
Sprinto logo

Lead Customer Success Manager, Mid-Market

Sprinto

Sprinto helps SaaS companies become info-sec compliant, unblock sales deals, and pass security reviews easily

Full TimeRemoteTeam 51-200Since 2020H1B No Sponsor

• Sprinto is an AI-native GRC platform that helps companies manage risk, audits, vendor oversight, and continuous monitoring from one connected platform. • Build the mid-market CS motion and define onboarding, engagement, renewal-risk tracking, and expansion triggers. • Own adoption and customer health through product usage analysis and support patterns. • Drive retention and expansion by surfacing opportunities and building value cases. • Manage complex stakeholders by translating Sprinto’s value for different audiences. • Turn customer signal into operating rhythm by establishing structured account management processes. • Mentor and raise the bar for other CSMs by sharing best practices and improving team rituals.

India
$50K - $150K / year

Title: Manager, Media Buying Location: Washington, DC Department: Media Planning Hybrid Full Time Media Planning Mid Level Job Description: We’re looking for a Manager, Media Buying to join our team for the 2026 election cycle! The Manager, Media Buying oversees Associates and Senior Associates while managing mid-to-large client campaigns. This role serves as an escalation point for troubleshooting, mentors junior staff, and ensures campaign quality and client satisfaction. Who Are We? DSPolitical pioneers the best integration of data and technology to persuade audiences and deliver wins for Democratic and progressive candidates, causes, and issues with the most efficient and effective digital advertising campaigns in politics and issue advocacy. As a digital media agency, DSPolitical doesn’t just offer solutions -- we create them. Our award-winning team works hand-in-hand to develop and deploy leading-edge solutions, uniquely crafted to reach the audiences our clients need to be successful in both the public affairs and political arenas. DSPolitical works hard to provide our clients with innovative solutions based on the diverse perspectives of our team. To that end, we’re committed to recruiting team members from a wide range of backgrounds and experiences. DSPolitical is an equal-opportunity employer. We encourage applicants of all races, colors, gender identities, religions, ages, sexual orientations, national and ethnic origins, disabilities, marital status, veteran status, and all backgrounds. DSPolitical job offers are contingent on the results of a background check. We’re always looking for exceptional people to join our team. If this sounds like you, please apply! Essential Functions, Duties, and Responsibilities - Oversee day-to-day campaign functions and ensure campaign performance meets or exceeds standards. - Supervise and mentor a team of Associates and Senior Associates, providing training and guidance. - Serve as a trainer for new staff on all platforms and processes. - Manage successful campaigns with measurement elements, including studies and advanced reporting. - Serve as the primary point of contact for campaign troubleshooting and escalation. - Manage campaign execution for small-to-midsize campaigns. - Stay up to date on digital advertising trends and recommend new products/techniques. - Conduct regular performance reviews for direct reports. - Complete expense reports accurately and on time. - Ability to travel up to 10% as needed. - Perform other duties as assigned. Minimum Qualifications & Skill Requirement - Bachelor’s degree in a related field or equivalent experience, preferred. - 4+ years of experience with hands-on management of digital media. Roles in the political or public affairs space are preferred. - Experience with Search and Social platforms, primarily Google Ads Meta, and LinkedIn. - Exposure to programmatic media, DSPs and Ad Servers preferred. - Proficiency in Microsoft Office, particularly Excel and PowerPoint, and the Google Suite platform. - Proven leadership and project management experience. - A demonstrated ability to troubleshoot issues and implement solutions with a razor-like attention to detail. - Relevant project management experience required, along with demonstrated ability to manage teams of two or more. - Experience managing remote staff is preferred. - Excellent written and verbal communication skills. DSPolitical is proud to offer: - The base salary is $64,000 - $68,000 annually depending upon factors including, but not limited to, experience, skill level, education and location. - Open leave (paid time off) - Paid Leave for new parents - Health insurance (including dental and vision) - Flex Spending Plan - Employee Assistance Program - 401K with company matching - Student Loan Repayment Program - Professional development opportunities - Rewards and recognition programs - Mobile phone & internet reimbursement and much more! Office Hours This position is based in Washington, DC however, we are open to remote work in other states. We work on a hybrid basis with many team members working entirely from home. Work hours are consistently 9:00 a.m. to 5:00 p.m. Monday - Friday, with the expectation that evening and weekend work will be required as necessary. Please visit our Notice to Applicants and Employees to learn about our information practices in the job application and employment context.

District Of Columbia
$64K - $68K / year