• Assist in managing, configuring, and optimizing core business systems (including CRM, BI, and automation platforms) to ensure smooth day-to-day operations. • Partner with team members to maintain clear process flows, map data models, and assist in drafting Business Requirements Specifications (BRS). • Actively leverage modern AI tools (e.g ChatGPT, Cursor, GitHub Copilot) for "vibe coding"—building lightweight automations, writing simple scripts, and streamlining repetitive internal tasks. • Serve as a reliable point of contact for internal stakeholders to help resolve system issues, troubleshoot errors, and fulfill data requests. • Run regular audits, maintain clean records, and build basic dashboards to ensure accurate reporting across all platforms.

Role Description As a Senior Developer, you will be at the forefront of our Buying and Merchandising Systems department, driving innovation and excellence. Your primary focus will be on leveraging your extensive Oracle Retail RMS experience, ensuring the successful implementation of cutting-edge retail solutions. This role offers the opportunity to make a significant impact on our retail operations and customer satisfaction. Qualifications - Extensive experience with Oracle Retail RMS. - Proven track record in driving innovation and excellence in retail solutions. - Strong understanding of retail operations and customer satisfaction. Requirements - Experience in a similar role within the retail industry. - Ability to implement cutting-edge retail solutions. - Strong problem-solving and analytical skills. Benefits - Opportunity to make a significant impact on retail operations. - Inclusive workplace culture that celebrates individuality and encourages growth. - Commitment to employee well-being and development. Company Description At Zensar, we’re “experience-led everything.” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - Part of the $4.8 billion RPG Group. - Community of 10,000+ innovators across 30+ global locations. - Core values: One Zensar, Nurturing, Empowering, and Client Focus. - Equal employment opportunity (EEO) and affirmative action employer.

• Support and maintain subscription billing platforms such as Zuora, Stripe Billing, and Chargebee • Configure and manage pricing plans, product catalogs, subscriptions, invoicing rules, credits, and cancellations • Independently handle routine subscription lifecycle events and billing issues, escalating complex cases to senior teammates • Support sales tax configuration and maintenance within billing systems • Assist with tax engine integrations and updates (e.g., Avalara) under guidance from senior analysts • Partner with Finance and Tax teams to support audits, compliance reviews, and tax‑related reporting • Support integrations with payment gateways and processors (e.g., Stripe, Adyen, Braintree) • Investigate payment failures, retries, refunds, chargebacks, and reconciliation issues • Help identify opportunities to improve payment success rates and billing accuracy • Gather and document business requirements for billing, tax, and payment changes • Create functional documentation, process flows, user stories, and test cases • Execute and support user acceptance testing (UAT) and validate end‑to‑end invoice, tax, and payment accuracy • Collaborate closely with a Senior Business Systems Analyst and cross‑functional partners including Finance, Revenue Operations, and Engineering.

• Act as the Systems Analyst and Development Tech Lead, partnering with business stakeholders, IT teams, and the product vendor to enhance annuity and life reinsurance solutions and the PAM application. • Coordinate with application support teams to manage production support and drive resolution of issues. • Collaborate with stakeholders to gather PAM PFI and reinsurance integration requirements, clarifying business and functional needs. • Lead integration development, support testing efforts, and produce application and system documentation. • Participate in project planning sessions with clients, analysts, and vendors to analyze business requirements, assess feasibility, and document functional requirements.