Credit Corp Group is a leading provider of responsible financial services to credit-impaired consumers in Australia, New Zealand, and the United States, special
HR Operations Manager
Location
Australia
Posted
30 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
HR Operations Manager
Credit Corp Group
Title: HR Operations Manager Location: Sydney Australia Job Description:Job no: 495252 Work type: Full-time, Hybrid Categories: Human Resources - Lead HR Shared Services, driving improvements in people operations and service delivery quality. - Sydney CBD Location - Flexible hybrid work options for a better work-life balance. - Enjoy a competitive salary with bonus incentives. As the HR Operations Manager, you'll take ownership of our HR operational shared services processes, ensuring a consistent and standardised approach across the organisation. You will drive continuous improvement across the employee lifecycle, from onboarding to offboarding, while championing automation and an uplift in service delivery. You will partner with a range of stakeholders to design, optimise and maintain scalable workflows that enhance efficiency, accuracy and the overall employee experience. Combining your operational mindset with a passion for data and systems, you will lead a small team and foster a culture of excellence. If you are a proven, people-focused HR shared services leader ready to make a significant impact, we want to hear from you! Key Responsibilities: - Lead day-to-day HR operations, including the processing of all employee lifecycle events like onboarding, variations, and offboarding. - Oversee and continuously improve all People Operations and HR administrative processes, driving automation and uplift in service delivery. - Design, automate, and optimise workflows and processes with a comprehensive understanding of end-to-end employee lifecycle activities. - Triage and respond to first-level HR queries, identifying recurring themes to inform process improvements, FAQs, and training needs. - Ensure accurate employee records are maintained in compliance with laws and data privacy regulations and that employment contracts and templates are current. - Lead and develop the HR Operations team, setting KPIs, promoting learning, and providing constructive feedback to build team capability. What We're Looking For: - Demonstrated experience in HR operations/Shared services, including experience in a leadership role and the ability to lead and evolve a People Operations function. - Proven experience interpreting and applying HR policies and Award interpretation across diverse employment scenarios. - Strong experience in designing, automating, and optimising workflows and processes, with a comprehensive understanding of the end-to-end employee lifecycle. - Excellent written and verbal communication skills, with strong attention to detail and high levels of organisation. - An HR qualification or equivalent relevant generalist experience. What's In It for You? We offer a range of benefits, including wellbeing support through EAP and gym discounts, flexible hybrid working and a strong focus on work life balance health insurance benefits, novated leasing options, member rates for car share providers, a relaxed dress code and complimentary breakfast snacks and fresh fruit in the office. About Us Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment. We are an ASX-listed company with over 2200 staff in multiple locations in Australia, New Zealand, the USA, and the Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers' circumstances as a pathway to mainstream financial inclusion. The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds. We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.
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Role Description Wir sind eine kleine, dynamische Handels GmbH und suchen zur Unterstützung unseres Teams ab sofort eine zuverlässige und qualifizierte Kraft für unser Büro. - Eigenständige Abwicklung der laufenden Buchhaltung und Lohnbuchhaltung - Vorbereitung und Erstellung von Steuererklärungen sowie die Übermittlung via ELSTER - Bearbeitung von ca. 100 Geschäftsvorgängen pro Monat - Allgemeine administrative Bürotätigkeiten Qualifications - Fundierte Kenntnisse und praktische Erfahrung in der Lohnbuchhaltung und im Steuerwesen - Sicherer Umgang mit DATEV und ELSTER - Strukturierte, selbstständige und sorgfältige Arbeitsweise - Idealerweise wohnen Sie im Raum Görlitz - Polnischkenntnisse sind von Vorteil (für die Kommunikation mit Partnern), jedoch ausdrücklich keine Bedingung Benefits - Eine unbefristete Anstellung in Teilzeit (Halbtags) - Flexibles Arbeiten: Die Tätigkeit kann nach der Einarbeitung im Homeoffice ausgeübt werden - Ein familiäres Arbeitsumfeld in einem stabilen Handelsunternehmen
HR Data Architecture and Governance Lead
Sumitomo Mitsui Banking - SMBCSumitomo Mitsui Banking - SMBC serves a global base of customers with diversified financial services. The banking corporation was formed in 2001 through the mer
Title: HR Data Architecture & Governance Lead - 12-24 Month Project Location: New York United States Employment Type: Full Time Job Description: Job Function: Administrative Support SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $169,000.00 and $210,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Role Description The HR Data Architecture & Governance role sits within the Human Resources Information Systems function. This role is accountable for defining and governing the structure, standards, and usability of HR data to ensure people data is trusted, well-controlled, and fit for downstream consumption across enterprise platforms, analytics environments, and regulatory use cases. Role Objectives Provide leadership and accountability for HR data architecture, data governance, and data quality, ensuring people data is structured, standardized, and governed to support compliant, scalable, and consistent downstream consumption. HR Data Architecture - Define and maintain the HR enterprise data architecture, including conceptual, logical, and business data models for core people data domains (employee, organization, job, position, compensation, talent, contingent workforce). - Establish and govern canonical HR data models that serve as the authoritative foundation for downstream consumption across enterprise platforms. - Define system-of-record, system-of-maintenance, and system-of-consumption designations for HR data elements, ensuring clarity of ownership and accountability. - Maintain standardized HR data structures, hierarchies, and reference data (e.g., org structures, job families, cost centers, location codes) to ensure consistency across consuming systems. - Ensure HR data architecture aligns with enterprise data models and supports cross-functional use cases with Finance, Risk, Compliance, and enterprise analytics teams. Downstream Data Consumption & Design - Design and govern HR data to be consumption-ready, ensuring it can be reliably used by downstream systems such as enterprise data platforms, analytics tools, planning systems, and regulatory processes. - Define and maintain data contracts for HR data outputs, specifying structure, definitions, granularity, refresh frequency, permissible use, and data quality expectations. - Ensure HR data is modeled at the appropriate level of detail and aggregation to support multiple downstream use cases without rework or local reinterpretation. - Establish standards for derived, calculated, and enriched HR data elements, ensuring consistent logic and transparency for downstream consumers. - Partner with enterprise data and analytics teams to ensure HR data integrates cleanly into semantic layers, curated data sets, and enterprise data products. - Ensure privacy, confidentiality, and data minimization principles are embedded into HR data structures to support compliant downstream use, including role-based access and sensitivity classification. - Act as the escalation point for downstream data consumption issues related to definition mismatches, structural inconsistencies, or inappropriate use of HR data. - Partner and contribute to data migration activities. Data Governance & Stewardship - Lead the execution of HR data governance, ensuring HR meets enterprise data governance standards and regulatory expectations. - Define and oversee HR data ownership and stewardship models, including decision rights, issue management, and escalation paths. - Ensure governance processes align with enterprise CDO guidance, internal control frameworks, and industry best practices. - Promote disciplined use of approved HR data definitions and standards across all consuming functions. - Maintain HR data governance artifacts within the enterprise data governance platform (e.g., Collibra), including ownership, lineage, and usage context. Data Quality Management - Establish inventories of critical HR data elements and downstream data products. - Define and monitor data quality controls and KPIs aligned to downstream dependency and business criticality. - Ensure data quality issues impacting downstream systems are prioritized, root-caused, and remediated. - Provide senior HR leadership with clear visibility into data quality risks and impacts related to downstream consumption. Regulatory & Risk Alignment - Ensure HR data architecture and governance practices support regulatory, audit, and risk requirements related to workforce data. - Serve as HR's subject matter expert on people data structure, lineage, and usage in regulatory inquiries and audits. - Partner with Risk, Compliance, Privacy, and enterprise data teams to ensure downstream use of HR data is appropriate and controlled. Skills - Deep expertise in data architecture, data modeling, and data governance, with a strong focus on consumption-oriented design. - Ability to translate HR concepts into clear, structured, and standardized data constructs. - Strong influencing skills across HR, enterprise data, analytics, and control functions. - Excellent communication skills, particularly in explaining data structures and standards to senior, non-technical stakeholders. - High level of discretion and integrity in handling sensitive employee data. Qualifications - Bachelor's degree required; advanced degree preferred (Data Management, Information Systems, HR, Business, or related field). - 10+ years of experience in data architecture, data governance, people data, or enterprise data management. - Strong understanding of HR data domains within large, complex organizations. Experience - Demonstrated experience designing canonical data models and data standards for downstream consumption. - Experience defining data contracts, lineage, quality controls, and governance processes. - Experience working with enterprise data platforms and governance tooling (e.g., Collibra or equivalent). - Experience operating in regulated or highly controlled environments preferred. Additional Requirements SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. Nearest Major Market: New York City
Title: HR Advisory Services Manager Location: Tempe United States Job Description: At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Our centralized HR Advisory Services (HRAS) team is hiring a Manager to support employee needs related to accessibility and accommodations. In this role, you are responsible for leading the delivery of enterprise accommodations strategy and advisory services, ensuring consistent, compliant, and risk informed outcomes aligned with legal requirements and business needs. This role combines deep subject matter expertise in ADA, accessibility, and accommodations with people leadership accountability, driving operational excellence across high-volume casework and complex, escalated matters. The leader will enable effective decision-making through structured processes, strong governance, and partnership with Legal, Employee Relations, and business leaders. They will be focused on supporting all employees by activating our U.S. Bank culture and Core Values through consistent accommodation practices. This leader will be responsible for assisting and auditing execution of day to day accommodation case activities. This leader will be responsible for carrying a case volume as well as leadership over a team. Duties in this role include: - Lead the end-to-end delivery of accommodations and accessibility advisory services, including remote work, medical, religious, and workplace adjustments. - Ensure consistent execution of the interactive process, including evaluation of restrictions, essential job functions, and reasonable alternatives. - Partner with key leaders and stakeholders across the organization (ER Consultants, Legal, Facilities Management, etc.) and third-party on complex or high-risk matters. - Ensure the efficient and effective delivery of advisory services by developing success criteria for operational practices around response and resolution of provided support and service. - Provide guidance and support on elevated complex cases and advise on recommendations and actions, effectively addressing difficult matters with executive savvy. Take decisive and well-rounded action in high-pressure situations, consulting with key stakeholders where appropriate. - Support consistent policy interpretation and application of HR policies. Partners with Employee Relations or Legal on complex matters. - Review elevated employee complaints, provide necessary coaching and complete necessary manager follow up if required; determine if escalation is appropriate to Employee Relations. - Audit cases and provide coaching and training to advisors via side-by-side coaching and development opportunities during investigations - Manage a regular case volume support a few business lines directly - Identify and lead forward thinking project-based work. Basic Qualifications - Typically has six or more years experience in employee relations or as an HR Generalist or associated HR position - Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree Preferred Skills/Experience - More than two years of managerial experience preferred. - Expertise in handling or advising on complex employee relations matters - Demonstrates understanding in federal/state/local labor and employment laws, employee relations concepts, U.S. Bank policies and practices, and substantial experience in applying those principles to complex workplace issues. - Strong analytical skills and related ability to identify and interpret data and create/recommend solutions. - Exceptional interpersonal, oral and written communication skills. Ability to communicate with all levels of employees and leadership, including Managing Committee. - Must possess keen business judgment and credibility to support appropriate workplace changes considering investigative results and trend analysis. - Demonstrated ability to exercise discretion and judgment while working collaboratively with a variety of teams - Ability to lead and influence a team to deliver strong results while developing employees through day to day interactions. - Project management or continuous improvement skills The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
Title: Human Resources Representative - Employee Health & Well-being Location: Houston United States Job Description: The Employee Health & Well-being department supports employee well-being through programs such as the Employee Assistance Program (EAP), Caring Fund, and Occupational Health. These services provide confidential counseling, financial assistance, and health resources to employees, ensuring a safe and supportive work environment. The team collaborates across multiple units to deliver high-quality care and operational excellence. The primary purpose of this position is to coordinate administrative and operational activities for EAP, Caring Fund, and Occupational Health programs. This role manages workflows, budgets, and reporting while ensuring timely and accurate service delivery. The position requires strong organizational skills, technical proficiency, and the ability to work collaboratively across multiple teams. The ideal candidate holds a bachelor's degree in Human Resources, Business Administration, or a related field, with at least two years of professional HR or administrative experience. A master's degree may substitute for experience. They are highly skilled in project coordination, data analysis, and Microsoft applications, including Excel and PowerBI. Familiarity with Kronos, Concur, PeopleSoft Financial, and occupational health software such as Cority is preferred. Strong organizational, communication, and multitasking abilities are essential. The typical work schedule is Monday - Friday, 7:30 AM - 4:30 PM standard business hours, with occasional flexibility based on departmental needs. Hourly breakdown of salary range: Minimum $29.08 - Midpoint $36.29 - Maximum $43.50 What's in it for you: Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance. Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options. Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups. Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs. Job Description: Coordinate administrative and operational activities for EAP, Caring Fund, and Occupational Health programs. Develop and monitor project budgets, milestones, and deadlines. Prepare reports and oversee program communications to ensure compliance with institutional standards. Conduct quality improvement reviews and implement process enhancements. Manage confidential files and ensure accurate data entry into case management systems. Initiate and monitor Caring Fund applications, including eligibility review and case tracking. Provide administrative support for travel requests, purchasing, and timekeeping systems. Serve as a superuser for occupational health software (Cority), including troubleshooting and user training. Assist with report preparation, website updates, and formatting for annual and ad hoc reports. Perform additional administrative duties as assigned, including front office support and record maintenance.Bilingual Occupational Health Applications Microsoft Excel Serves as a superuser for the occupational health (EAP) software application (Medgate/Cority). Duties include but not limited to, assisting in the preparation of audit reports, update to data look-up tables, creation of business rules within the application, troubleshoot and resolve initial performance issues, and provide basic user training Bilingual Occupational Health Applications Microsoft Excel Serves as a superuser for the occupational health (EAP) software application (Medgate/Cority). Duties include but not limited to, assisting in the preparation of audit reports, update to data look-up tables, creation of business rules within the application, troubleshoot and resolve initial performance issues, and provide basic user training EDUCATION - Required: Bachelor's Degree Human Resources, Business Administration or related field. - Preferred: Master's Degree Human Resources, Business Administration or related field. WORK EXPERIENCE - Required: 2 years Professional human resources experience. or - Required: No experience required with Master's degree. - May substitute required education degree with additional years of equivalent experience on a one to one basis. - Preferred: Program coordination experience preferred. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. Additional Information - Requisition ID: 181214 - Employment Status: Full-Time - Employee Status: Regular - Work Week: Days - Minimum Salary: US Dollar (USD) 60,500 - Midpoint Salary: US Dollar (USD) 75,500 - Maximum Salary : US Dollar (USD) 90,500 - FLSA: non-exempt and eligible for overtime pay - Fund Type: Hard - Work Location: Hybrid Onsite/Remote - Pivotal Position: No - Referral Bonus Available?: No - Relocation Assistance Available?: No #LI-Hybrid

