Role Description Online Coaching mit vielen Möglichkeiten zu wachsen. - Arbeite von zu Hause oder von wo du willst, strukturiere deinen Tag selbstständig. - Eine interdisziplinäre Arbeit in einem unternehmerischen Team das schnell wächst, da wir das Ziel haben, in der holistischen Medizin die führende Gruppe der Schweiz zu werden – du arbeitest Hand in Hand mit unseren Ärzten. - Eine patientenzentrierte Teamarbeit, eine starke Philosophie und ein dynamisches Arbeitsumfeld. Qualifications - EMR Zertifizierung / ZSR Nummer - Abgeschlossene TEN-Ausbildung mit Registrierung beim EMR und Visana. - HFP-Diplom oder OdA AM Zertifikat. - Aus- oder Weiterbildungen in Ernährungsberatung (du kannst über die Tarifziffer 1206 abrechnen). - Erfahrung in den Bereichen Darmgesundheit, Frauengesundheit und Gewichtsmanagement. - Kenntnisse im Umgang mit Laborwerten wie Blutanalysen, Microbiome und Hormonstatus. - Offenheit, Neugier und Freude an der interdisziplinären Zusammenarbeit. - Leidenschaft für die TEN. Du bist bereit, die TEN in eine neue Ära zu führen. - Bereitschaft mit deinem diversen Start-Up-Team das Möglich neu zu definieren. - Gute Deutsch- und Englischkenntnisse in Wort und Schrift. Benefits - Die nötige Struktur, damit du dich ganz auf deine Kernkompetenzen fokussieren kannst: wir stellen Marketing, Technologie, Ausrüstung und ein Operations-Team zur Verfügung. - Eine abwechslungsreiche und herausfordernde Tätigkeit mit attraktiven Lohnbedingungen und einem Bonus, der sich nach Umsatz und Patientenzufriedenheit richtet. - Eine patientenzentrierte Teamarbeit, eine starke Philosophie und ein dynamisches Arbeitsumfeld. - Weiterbildung in Functional Medicine durch erfahrene Therapeuten, Ärzte und Dozenten. Company Description Holistiq ist ein innovatives Startup, das die Medizin ganzheitlicher, natürlicher und personalisierter gestalten möchte. Mit einer Kombination aus einer digitalen Plattform für Online-Coaching und modernen Gesundheitszentren bietet Holistiq ein umfassendes Angebot für nachhaltige Gesundheit. Der Fokus liegt dabei auf Gewichtsmanagement, Darmgesundheit und Frauengesundheit. Das Unternehmen verfügt über ein internes Ärzteteam, Coaches, Ernährungsberatern*innen, und arbeitet mit eigens entwickelten, digitalen Tools, um die Arbeit der Therapeuten zu erleichtern und den Komfort für die Patienten zu erhöhen. Zudem nutzt Holistiq ein innovatives Datenmodell, um ganzheitliche Einblicke zu gewinnen und Therapien sowie Empfehlungen kontinuierlich zu optimieren.

• Drive High-Velocity Outbound Outreach: Execute high-volume inbound/outbound call, SMS, and email cadences through Aircall to immediately qualify inquiring families, capture database profile details, and aggressively minimize speed-to-lead times. • Convert Leads to Scheduled Assessments: Own top-of-funnel conversion metrics by actively nurturing inquiring families through the CRM pipeline, overcoming hesitations, and successfully booking their initial clinical orientations and assessments. • Deliver Consultative Benefits Pitching: Review insurance eligibility and clearly articulate complex ABA benefits to families, translating financial and technical jargon into a clear value proposition that drives immediate commitment. • Navigate Friction & Secure Prior Authorizations: Move families flawlessly through the intake workflow by uploading medical records, verifying diagnostic criteria, and securing initial insurance assessment authorizations to eliminate process delays.

Role Description We are seeking a Casualty Case Management Specialist to manage all casualty and estate functions involving state Medicaid beneficiaries or deceased Medicaid beneficiaries. This role is responsible for the intake, maintenance, claims review, case management, settlement, and all related activities within the assigned caseload. - Ensure all processes meet HIPAA and government security requirements regarding the sharing and storage of Personal Health Information (PHI). - Utilize strong analytical and case management skills to oversee 700–1,000 subrogation cases simultaneously. - Communicate professionally—primarily via inbound and outbound calls—with attorneys, insurance adjusters, medical providers, court staff, recipients, family members, and clients. - Prepare and manage required correspondence, liens, claims, and related documentation throughout the recovery process. - Meet departmental goals for customer service, settlements, and case handling standards. - Perform both basic and advanced document and legal reviews to determine case status, ensure accuracy, and support workflow progression. - Verify beneficiary eligibility and maintain accurate documentation. - Confirm and validate third-party liability, probate, and asset research findings. - Compile and analyze information from multiple sources to determine case status and recovery potential. - Process and resolve claim or lien disputes; collaborate with attorneys and relevant stakeholders as needed. - Conduct periodic follow-ups on case status, payments, and settlement updates. - Negotiate and finalize claim or lien settlement amounts according to established contract guidelines. - Execute and file notarized documents with applicable county offices. - Prioritize case events, payment issues, and revenue-impacting deadlines to ensure timely resolution. - Maintain accuracy, timeliness, and productivity standards for file management and phone metrics. Qualifications - 2+ years of relevant professional experience in subrogation, claims, or case management. - Proficiency in Microsoft Word and Excel; basic knowledge of Microsoft Access is preferred. - Experience in a legal or insurance office setting (paralegal, legal assistant, casualty, or health insurance experience preferred). - Familiarity with Medicaid and/or Medicare programs is preferred. Requirements - Work Location: Remote – Anywhere within the United States. - A broadband internet connection with minimum speeds of 24 Mbps download and 8 Mbps upload is required (higher speeds recommended). - Video cameras must be used during all interviews and the initial week of orientation. - Career growth and advancement opportunities are encouraged and supported. - A company-provided computer is supplied for work use. Benefits - The pay range for this position is $26,500.00 - $37,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - A variety of leadership and technical development academies to help build your skills and capabilities.

• Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities • Understands customer needs and provides collections-related sales and service to BMO customers or prospects • Advises customers on payment strategies and products that meet their objectives • Fulfills sales and service activities for the customer in accordance with approved procedures • Supports areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes • Delivers exceptional customer service that builds trust through expertise, responsive service and support • Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager • Develops and maintains long-term, profitable relationships and expands share of wallet • Contacts the customer to obtain the necessary information to manage their application (as required) • Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts • Handles incoming calls in an informed, professional, and efficient manner • Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer • Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met • Integrates marketing promotions and programs into customer conversations as appropriate • Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals • Analyzes data and information to provide insights and recommendations • Manages all transactions related to customer calls or refers to appropriate internal business groups • Escalates complex or unresolved customer situations to managers as required • Completes required documentation to ensure customer’s requests are accurately processed • Organizes work information to ensure accuracy and completeness • Collaborates in efficient functioning of collections life cycle • Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts • Delivers exceptional customer service that builds trust through expertise, responsive service and support • Keeps abreast of needs of the Collections departments • Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner • Maintains the confidentiality of customer and Bank information • Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees • Analyzes issues and determines next steps