• Develop high-quality slide decks and briefing materials for donor check-ins, presenting program data and learning agenda updates in compelling, accessible formats. • Prepare presentation materials for a range of audiences and purposes, including internal staff meetings, review meetings with government partners, workshops with language and curriculum experts, and ad hoc requests from the Communications team. • Draft and edit program updates, memos, and synthesis documents as needed, ensuring clarity, accuracy, and consistency with Luminos’ voice and standards. • Support the Development team and Director of Programs with proposal development, ensuring program narrative, scale plans, and budget assumptions are accurate, well-evidenced, and internally consistent. • Build and maintain scenario-based scale plans and cost models, translating programmatic assumptions — including class numbers, regions, supervisor ratios, and cost-per-child calculations — into clear budget frameworks for different funding levels and scale trajectories. • Respond to Development team requests for program data, evidence, and technical content in a timely and organized way, and participate in proposal review and refinement cycles as needed. • Collaborate with the team to maintain up-to-date program documentation, including reach figures, model descriptions, and implementation timelines, that can be used quickly for proposal and reporting purposes. • Own and continuously improve project management infrastructure, including maintaining a RASCI matrix, project workplans, and milestone trackers. • Establish and maintain lightweight but effective systems for tracking action items, decisions, and follow-up across teams. • Collaborate with the team to maintain the project’s SharePoint environment, ensuring files, templates, and reference documents are logically structured, consistently named, up-to-date, and accessible to the right people. • Proactively identify coordination gaps or process inefficiencies and propose practical solutions.

• Support clinician onboarding and completion of initial and ongoing training. • Support timely and accurate clinician licensure applications and approvals. • Ensure clinicians are trained on company products, tools, and technology, including AI-supported workflows. • Serve as the operational owner of clinician support across platform, portal, and technical questions. • Help optimize clinician schedules and capacity to support success and utilization. • Coordinate clinician coverage during time off to maintain continuity of care for clients. • Ensure clinicians are using available tools and resources to maximize clinical success. • Monitor and improve clinician support experience, including clinician NPS and related feedback trends. • Define the end-to-end clinician engagement and retention strategy to drive long-term provider satisfaction, reduce turnover, and ensure clinical stability for families. • Proactively identify and mitigate operational friction points or organizational barriers that contribute to clinician burnout or impede the delivery of high-quality care. • Establish the "Clinician Success Playbook," standardizing SOPs for support, professional development, and performance optimization that can be scaled as the provider network grows. • Leverage AI-driven automation and administrative tools to reduce the "documentation burden" on clinicians, maximizing their capacity for direct client care. • Harness AI-powered sentiment analysis and feedback loops to monitor clinician morale in real-time, allowing for proactive leadership interventions and targeted support. • Act as the senior escalation point for complex provider relations issues, utilizing high-level coaching and creative problem-solving to resolve professional conflicts or performance concerns. • Partner with clinical leadership to ensure that all clinician support initiatives are synchronized with the organization's clinical standards and provider competency frameworks.

Role Description We are expanding and seeking an Account Director to join our HG team and provide leadership and senior-level support to our accounts. This role involves deeply understanding our clients' goals, KPIs, and products to develop strategic affiliate partnerships that align with their objectives. The Director is responsible for client relationship management, strategy ideation, collaborating with and developing junior staff, guiding them to achieve goals, overseeing progress, and effectively managing account economics. The role is based in the Chicago office, although we’re open to remote hires. This is an exciting and critical role in building and scaling user acquisition with a top-tier agency in a growth stage. The Account Director will have exposure to many different aspects of Partnership Marketing and overall company building in a fast-paced, collaborative team environment, while also reporting directly to the COO and will have multiple touchpoints with the CEO. Responsibilities include: - Delivering creative and well-thought-out ideas to achieve client objectives, effectively managing team deliverables, and monitoring performance metrics. - Continuously analyze campaign performance metrics (ROI, ROAS, conversion rates, affiliate partner performance) using data-driven insights to optimize strategies. - Identify opportunities to grow client accounts through upselling, campaign optimization, and revenue-generating initiatives, supporting effective strategy development. - Lead efforts to maintain operational excellence, streamline processes, and ensure high-quality deliverables that meet company and client standards. - Effectively communicate program performance and strategic direction to clients and team members. - Build and nurture strong client relationships, understanding their goals, challenges, and opportunities in affiliate marketing. - Prepare and deliver compelling and engaging client presentations, explaining strategic recommendations and providing insightful analysis on growth initiatives. - Lead and mentor a team, providing guidance and support in executing campaigns and achieving goals. - Act as an advisor and the highest point of escalation for clients. - Formulate and test new tactics, including outside traditional affiliates, to improve performance. - Prepare and manage budget vs actual reports for hours on accounts on a monthly basis and provide narratives for their portfolio of clients to management. - Own the performance bonus calculation for client invoicing. - Ad hoc support in operational and sales, depending on capacity, including support with performance reviews, automation support, tool discovery to support account management, sales pitches, and other areas required to build the agency. Qualifications - Minimum 6 years of experience working with top recognizable brands in affiliate marketing. - Proficiency in third-party affiliate tracking platforms such as Impact, CJ, ShareASale, etc. - Strong project management skills with a track record of successful execution. - Exceptional written and verbal communication skills are crucial, as this role involves extensive coordination via email and calls. It's imperative to consistently represent HG in a highly professional manner. - Experience interacting with various publishers and high-value clients, showcasing strong communication skills. - Strong attention to detail. - Driven by KPIs and results, with a focus on strong analytical skills - working understanding of Microsoft Excel for data analysis and reporting. - Proficient in navigating extensive data to extract insights, optimize strategies, and make informed decisions on strategy for client presentations. - Proficiency in creating impactful presentations using tools like Microsoft PowerPoint or Canva is highly valued. The role involves frequent client presentations where crafting compelling decks as client deliverables is essential. - Resourcefulness is vital to this position. There will be many scenarios that require the Director to be able to research solutions independently for discussion purposes with the client and HG team. - The ideal candidate will be able to provide creative and innovative solutions to address brands’ user acquisition needs. - Operational and process-focused. As a young agency, we’re looking for someone who can help us build processes that scale across multiple accounts. Benefits - HG brings an in-house marketing incubation team approach to Partnership Marketing. - Opportunity to work with some of the fastest-growing brands in the world. - Be part of special projects and task forces to help build the company. - Make an impact on not only your clients but the company.

Role Description We are seeking a Lead Director, Portfolio Strategy & Commercial Enablement to provide strategic leadership and operational direction for the portfolio strategy, roadmap, and commercialization of CVS Health’s next generation pharma data and analytics products, services, and platform capabilities. In this role, you will: - Define and operationalize a unified and integrated portfolio strategy and multi-year roadmap for CVS Health’s pharma data and analytics products, services, and platform capabilities. - Establish and manage portfolio governance frameworks that ensure coordinated development, prioritization, and strategic alignment across multiple organizational verticals. - Serve as the enterprise ambassador for the analytics portfolio, leading regular cross Trade and enterprise syncs with partner business units (e.g., Specialty, Retail, Aetna, Legal, Marketing) to drive alignment and execution. - Translate portfolio strategy into a holistic portfolio execution roadmap, including milestones, dependencies, progress review cadence, and executive level status reporting. - Advise executive leadership on portfolio tradeoffs, sequencing decisions, and investment priorities, incorporating market trends, customer needs, and emerging technologies (e.g., Agents, NLP). - Own portfolio level commercialization strategy and revenue enablement, ensuring cohesive positioning and alignment with broader enterprise offerings and revenue objectives. - Develop and maintain a differentiated and cohesive portfolio narrative and modular collateral library to support go to market efforts, pilot launches, partner engagements, and external communication. - Partner with internal teams and external stakeholders to identify, evaluate, and advance strategic pharma and emerging technology partnerships that expand market reach and long term value. - Monitor portfolio performance, market signals, and commercialization effectiveness, using insights to refine strategy, optimize execution, and drive continuous improvement. - Advocate for the data and analytics portfolio internally and externally through executive forums, partner discussions, industry events, and thought leadership engagements. Qualifications - 10+ years of experience in portfolio strategy, commercialization, analytics, product strategy, consulting, or related enterprise roles. - Demonstrated ability to plan, direct, and deliver complex initiatives across highly matrixed organizations. - Strong business and analytics acumen, with comfort applying data insights solutions, products, and services to strategic decision making. - Proven ability to influence senior stakeholders and align diverse teams without direct authority. - Excellent presentation skills with ability to communicate complex concepts through visuals and executive level messaging. - Demonstrated growth mindset, including adaptability and the ability to develop self and others. - Excellent strategic thinking, problem solving, and communication skills. Requirements - Experience working in enterprise strategy, data product commercialization, and analytics platforms. - Background in pharmaceutical and large scale enterprise environments. - Experience supporting revenue enablement, go to market strategy, or portfolio level market positioning. Education - Bachelor’s degree required in a relevant field (e.g., Business, Strategy, Analytics, Marketing). - Advanced degree (MBA, MS, MFA) preferred. Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility.