• Extract, validate, and reconcile historical financial data from NetSuite • Ensure consistency between NetSuite reporting structure and budget framework • Identify and resolve inconsistencies across locations or account usage • Standardize financial data across departments and locations • Clean and structure datasets for use in budgeting and reporting • Reconcile all consolidated data back to NetSuite architecture • Maintain a clean, auditable dataset throughout the budgeting process • Build and manage budget input templates for department leaders • Pre-populate templates with historical data and relevant context • Ensure templates are simple, consistent, and easy to use for non-finance stakeholders • Consolidate submitted inputs into a standardized format for use in the core model • Track and manage input submissions across departments • Follow up with stakeholders to ensure timely and complete inputs • Support iteration cycles by updating and consolidating revised inputs • Help maintain organization and version control across multiple workstreams

Customer Trust and Experience Consultant (Fully Remote - Sweden) Job details Business Operations Sweden Consultant About Us With over 111 million global active users and 2,9 million transactions per day, Klarna is on the way to becoming the world’s favorite way to shop. To help us get there, we’re assembling an unparalleled global talent team - accelerating individual careers and disrupting entire industries. We’re looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. At Klarna, every interaction matters. We believe clear and confident communication is at the heart of building trust with our millions of users worldwide. Your Role This isn't just a customer-facing role. Alongside delivering exceptional experiences, you'll be expected to think critically and work with AI tools to generate structured recommendations that help Klarna continuously improve. Whether you’re based in a vibrant city or a peaceful rural area, this opportunity is open to you anywhere in Sweden. Are you a Klarna user? Do you thrive on solving complex problems, shaping customer experiences, driving real change and passionate about interactions with customers? Join Klarna’s specialized Customer Trust & Experience team - where your insights don’t just help customers, they shape the future of our products and services. You are responsible for maintaining customer trust, handling technical/financial questions, work with Klarna’s success teams, identify opportunities to improve and set priorities. What You Will Do - Be the voice of Klarna. - Manage complex, high-friction cases end-to-end by clarifying situations, setting expectations and rebuilding trust. - Deliver exceptional customer experiences across phone, chat and email. - Proactively contact customers when issues are detected and take ownership before they escalate. - Use Klarna's leading AI tools to identify patterns, surface issues and produce structured improvement suggestions that drive real change across products and operations. Go beyond resolving cases, think critically, document recurring friction points and use AI assistants to turn your frontline experience into clear, actionable recommendations for the business. - Influence how we build trust, solve problems and continuously elevate Klarna’s service. - Work with Klarna’s leading AI tools and help refine them to enhance customer trust. What We Offer - 100% Flexibility: Choose your working hours and location from anywhere in Sweden. - Competitive Compensation: Earn from 400 SEK per hour (excl. VAT), with a bonus incentive program in the works that could significantly boost your overall earnings. - Empowerment and Impact: You have full autonomy to take ownership of your work and shape processes that make a real difference. Your ideas and contributions will drive meaningful change. - While this is a flexible, freelance opportunity, we generally expect a minimum availability of around 100 hours per month* to ensure continuity and impact. For best results, we've found that consultants who dedicate at least 25 hours per week tend to perform strongest and there's no upper cap, so taking on more (even full-time) is always welcome. *During the first 2–3 weeks, onboarding requires a minimum of 60 total hours (~20 hours per week) to build product knowledge, confidence, and independence. After this period, the role transitions into the flexible monthly setup described above. Who You Are - A career professional with a background in tech, operations, finance or business who is looking for a flexible opportunity. Or, you are a senior level student (year 2+ in uni) currently pursuing a degree in engineering, business, economics, law, political science or similar. - Comfortable working in business English, with the ability to communicate clearly and professionally in a work setting. - Fluent (native or near-native) in one or more of the following languages: - Swedish - Danish - Norwegian - Dutch - French - Finnish - German - Spanish - Italian - Polish - Portuguese - English (United Kingdom, Ireland, North America, ANZ, Canada) - The right to work in the European Union and located in Sweden. - This is a freelance consultant role. You must be registered for F-skatt (Swedish tax status for self-employed) or be willing to obtain it in order to engage in this opportunity. - Confident problem-solver with strong communication skills, ready to challenge the status quo and improve Klarna’s products and routines. - Customer obsessed advocate who will go the extra mile for every single consumer. - A Klarna user who likes our bold ideas, big ambitions and is ready to help reshape the future of fintech. - Tech-savvy and interested in how AI can make problem-solving faster and smarter. - Organized and detail-oriented, with strong administrative skills to manage tasks efficiently and keep processes running smoothly. Hardware and Network Requirements As this is a freelance role, you will need to provide your own work setup, including the following essential tools: - A laptop or desktop (Windows 11 Pro or macOS 15 or newer) capable of running the latest version of Google Chrome. For security reasons, this device should only be used by you. (Incase you will use Windows, a Windows Pro version is a requirement) - A reliable headset with a built-in microphone for clear communication. - A stable and fast internet connection with at least 20 Mbit/s download speed, to support video calls and online collaboration without interruptions.

Role Description As a Workday Certified HCM Consultant, Scheduling, you will ensure successful deployment by architecting, configuring, and testing Workday solutions to meet the specific needs of the client. Foster the development of other Consultants by sharing expertise. May support proposal preparations, deliver demonstrations to clients, and speak at conferences. This remote role can be located anywhere within the United States to perform the required responsibilities. Key Expectations - Provide expertise in the Workday Scheduling and Core HCM product suite, with deep expertise and experience in Scheduling. - Lead the following as a member of a deployment team, or coach others to successfully: - Gather and document client business requirements. - Design and configure the Workday solution. - Demonstrate configurations through the development of prototype systems. - Assist in testing the Workday solution. - Complete knowledge transfer to clients. - Work with confidential client/data conversion teams to help convert legacy data into Workday. - Assist the integration consulting team in configuring and testing integrations between Workday and other third-party or custom solutions. - Mentor new consultants and serve as a professional role model while coaching others on product knowledge and implementation methodology. - Communicate clearly and concisely while collaborating effectively on team-based projects. - Work with team members to address complex tasks and requirements when additional support is needed. - Facilitate clients’ intellectual and practical adoption of Workday best practices. - Maintain clients’ ongoing satisfaction, ensuring Intecrowd is referenceable and referable once in production. - Provide regular status reports to project managers, keeping them informed of overall project status, risks, and dependencies. - Innovate and suggest new approaches and tools to deploy Workday efficiently and effectively. - Maintain Workday certifications and qualifications. - Ensure functional solutions are compatible with downstream data translation and integrations. - Assist integrators in configuring and testing integrations between Workday and external systems. - Demonstrate computational thinking by identifying problem components, analyzing patterns, removing inefficient configurations or processes, and designing scalable solutions that support long-term client needs. - Contribute to and foster a culture of continuous education amongst colleagues, mentees, and managers. - Serve as a trusted advisor to clients on Scheduling best practices, workforce planning considerations, and operational process improvements. - Provide insightful status reports to project managers that highlight risks to project health and opportunities to improve client adoption. Qualifications - Current Workday Partner Certification in Scheduling. - Additional Workday HCM Certification preferred. - 4+ years of experience configuring and implementing Workday Scheduling solutions. - Bachelor's Degree or equivalent work experience. - Previous consulting experience with a consulting or software company. - Previous experience deploying Workday, SAP, Oracle, PeopleSoft, UKG, ADP, Kronos, or similar workforce management applications. - Demonstrated project management experience. - Functional experience in one or more of the following areas: - Scheduling - Core HCM - Time Tracking - Absence - Workforce Management - Experience designing and configuring: - Scheduling Rules - Shift Planning - Shift Assignment - Staffing Models - Worker Availability - Labor Optimization Processes - Passion for providing exceptional customer service. - Ability to effectively manage timelines, priorities, and project goals. - Excellent verbal and written communication skills. - Strong business analysis and requirements gathering abilities. - Ability to learn technology quickly through instruction and self-training. - Experience deploying multiple HCM or Workforce Management projects simultaneously is a plus. - Expected travel is approximately 20%, depending on project requirements. Preferred Qualifications - Experience with end-to-end Workday deployments. - Experience integrating Scheduling with Time Tracking, Absence, Payroll, and Core HCM. - Experience leading client workshops, solution demonstrations, and design sessions. - Ability to mentor junior consultants and contribute to practice development initiatives. - Strong understanding of workforce planning, labor scheduling, and operational staffing requirements across industries such as healthcare, retail, hospitality, manufacturing, or services organizations. - Experience supporting Workday releases, testing cycles, and change management activities related to Scheduling functionality. Employer’s Rights Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.

Role Description Stronger Consulting is seeking to connect with a specialized consultant or advisor for a potential engagement focused on nonprofit mergers, consolidations, and organizational transition work. We are particularly interested in leaders who have direct experience supporting CDFIs, SBA Certified Development Companies, Community Advantage lenders, SBA lending programs, or other mission-based financial institutions during periods of strategic change. - Advising on nonprofit mergers, consolidations, affiliations, or major organizational transitions - Working knowledge of SBA program requirements and their intersection with organizational structure, governance, and compliance - Familiarity with CDFI Fund requirements, U.S. Treasury CDFI certification, and related compliance issues - Experience with mission-based lending, small business capital access, and organizations serving underserved or minority-owned business communities - Familiarity with California and the broader Southwest nonprofit, lending, and CDFI landscape - Ability to contribute to strategic assessment, due diligence, integration planning, governance, and leadership continuity work This opportunity may be a good fit for a senior consultant, former CDFI or SBA lending executive, nonprofit merger advisor, regulatory or compliance strategist, or mission-based finance leader with experience in both strategy and implementation. Company Description