Role Description Homeward is looking for a Senior Salesforce Administrator to join the team responsible for the design, implementation, and success of our Salesforce ecosphere. This individual will be responsible for owning support issues on a day-to-day basis, developing runbooks, and contributing to new strategic initiatives. The ideal candidate is a self-starter who takes pride in ownership of their projects, can effectively diagnose issues, develop solutions quickly, and communicate clearly with multiple stakeholders. - Join our Salesforce Systems Team and have an immediate impact on the company and the implementation of our Salesforce instance. - Work directly with our Product and Engineering Team, members of our Sales & Operations teams, as well as the organization as a whole, to improve the process of buying and selling homes. - Prioritize and manage incoming development requests from stakeholders, and effectively oversee the ticket queue to ensure timely resolution of Salesforce issues and enhancements. - Collaborate on projects ranging from 3rd party integrations to development of new business processes that promote efficiency, scalability, and risk mitigation. - Focus on bridging the gap between development and end users. - Contribute to documentation, product scoping, and training. - Collaborate on strategies to manage Salesforce metadata & tabular data. - Work side-by-side with our existing Salesforce experts to own Salesforce implementation and architecture planning. - Work closely with our engineering team to build integrations & develop processes that scale our operations & sales efforts. - Wear both light development and administration hats - as a growing organization, we’ll need an administrator who can fill both roles to ensure we plan data structures and configurations for scaling. Qualifications - 3+ years of Salesforce administration experience, ideally in a growth business. - Required: Salesforce Certified Administrator & Advanced Administrator. - Preferred/Nice to Have: Salesforce App Builder, Developer, or other certifications. - Incredibly strong ownership of delivering the right solutions at a high quality. - Strong written and verbal communication skills in English. - Demonstrated ability to effectively manage an inbound stream of requests. - Proven track record of working cross-functionally with stakeholders to communicate and deliver outcomes. - Experience developing within a highly customized Salesforce environment. - Ability to be flexible, wear many hats, pivot, and enjoy a dynamic environment. - Self-starter mentality with experience devising and testing hypotheses and implementing research plans; someone who can help the business identify the right questions to ask. - Experience with business operations tools such as: Github, Gearset, Claude Code, CoPilot, Codex, Dialpad, Zapier, n8n, and other Salesforce adjacent/integrated tools. - An open and collaborative mentality, Homeward is rapidly scaling its business and working with Salesforce will require analytical rigor, well-designed solutions, & strong collaboration. Benefits - Compensation: $27 / hour. - Work computer reimbursement. - Value-Driven Employee Experience. Company Description Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market. Founded in 2018 by Tim Heyl, Homeward aims to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience. We’re a fully remote company with a diverse team spread across several countries, grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus.

Role Description As Senior Salesforce Administrator, you’ll play a vital role at The Emily Program. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform by: - Gathering requirements and feedback - Designing scalable best practice solutions - Managing the product road map The Senior Salesforce Administrator should enjoy all aspects of user management, including: - Support tickets - Training - Designing solutions with user satisfaction a priority Key responsibilities include: - All aspects of user and license management - Salesforce configuration changes - Understanding of basic triggers/Apex code knowledge - Sandbox environment management - DevOps/release management experience - Identify and gather requirements, translating into best practice, scalable solutions - Create a platform roadmap and define priorities - Data management to improve Salesforce data quality - Proactive system maintenance - User support tickets - Monitor and improve user adoption - New user and ongoing user training - Technical documentation - Management of integrated applications and third-party suppliers Qualifications - Bachelor's/Postgraduate degree or professional qualification - Strong Salesforce product knowledge and at least five years of hands-on Salesforce Administration experience - Certified Salesforce Administrator - Additional Salesforce certifications (e.g. Advanced Administrator, Platform App Builder) - Proactive attitude to platform enhancements - Excellent relationship-building skills - Ability to liaise with stakeholders at all levels - Experience in change management and governance - Training end users and key stakeholders - Technical documentation - Experience implementing Salesforce configuration changes - Understands basic triggers/Apex code knowledge - Demonstrates continued personal/professional development - Active in the Salesforce community Requirements - Available and responsive to questions Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation - Generous PTO plan accrues annually and begins with your first whole pay period - Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO

Role Description The Senior Salesforce Administrator, Sales Operations will serve as the second member of POWERX’s Sales Operations team, partnering with the Director of Sales Operations to scale the Salesforce platform and the broader sales technology stack that powers day-to-day sales, project, and field operations. This role owns hands-on Salesforce administration, automation, and reporting, supports the integrations connecting Salesforce to POWERX’s ERP, PSA, workforce, and field systems, and contributes to the ongoing maturation of the Sales Operations team’s collaboration and change-management practices. As POWERX continues to grow organically and through acquisitions, this person will be a key contributor to integrating new business units into the sales technology stack and driving sales force productivity through tooling, process improvement, and end-user enablement. Supervisory Responsibilities - None. Duties/Responsibilities - Salesforce Administration & Automation - Serve as a senior administrator on POWERX’s Salesforce production org, owning day-to-day configuration including objects, fields, page layouts, record types, validation rules, permission sets, and profiles. - Design, build, test, and maintain declarative automation using Flow, including record-triggered flows, screen flows, and scheduled flows. - Read and lightly modify Apex triggers and classes; partner with internal staff or external developers for more complex Apex or Lightning Web Component development as needed. - Manage user provisioning, license allocation, and security model changes, including for newly acquired business units. - Maintain data quality through scheduled deduplication, account merging, and data hygiene work; partner with sales and operations support to operationalize a quarterly data quality cadence. - Reporting & Analytics - Build, maintain, and continuously improve Salesforce reports and dashboards used by the sales team, sales managers, executive leadership, and finance. - Translate business questions into report logic, custom report types, formula fields, and roll-up summaries. - Support quarterly and annual forecasting cycles in partnership with Finance, including weighted pipeline calculations, probability rules, and stage definitions. - Develop salesperson, sales manager, service line, and executive dashboards that surface leading and lagging indicators of sales performance. - Collaboration & Change Management - Partner with the Director of Sales Operations to evaluate incoming business requests through a collaborative design review, applying Salesforce platform best practices that balance near-term delivery with long-term maintainability. - Operate within POWERX’s established sandbox-to-production workflow utilizing VS Code, Git-based version control, and additional Salesforce DevOps practices to maintain visibility into in-flight work and prevent deployment conflicts. - Lead the ongoing maturation of POWERX’s Salesforce change-management practice and coordinate review, testing, and deployment of Salesforce changes as the team grows or engages external partners and contractors. - Integrations - Operate, monitor, and improve POWERX’s existing Salesforce integrations (including NetSuite, Connecteam, GoFormz, Egnyte, Klient, and Outlook), diagnosing and resolving integration failures as they occur. - Lead Salesforce-side design and implementation of new integrations using Boomi (POWERX’s standard middleware platform) and direct API integrations as the use case warrants. - Support M&A integration efforts, including data migration, account and contact merging, customer/item mapping, and process harmonization for newly acquired business units. - End-User Enablement & Process Improvement - Partner with sales, sales management, operations support, billing, and field service teams to capture requirements and turn them into Salesforce solutions. - Build training materials, release notes, and how-to documentation for end users. - Conduct training sessions for power users and new hires on core Salesforce processes including quoting, account creation, opportunity management, and closed-won workflows. - Identify opportunities to reduce manual work through automation and process redesign. - Additional responsibilities and tasks as required to support the organization’s goals and adapt to evolving business needs. Qualifications - Bachelor’s degree in business, information systems, computer science, or a related field, or equivalent professional experience required. - Salesforce Advanced Administrator or Platform App Builder certification required. - 5+ years of hands-on Salesforce administration experience in Sales Cloud, including advanced declarative automation (Flow). - Hands-on experience with Salesforce DevOps tooling, Visual Studio Code, the Salesforce CLI (SFDX), and Git-based source control for managing Salesforce metadata required. - Experience operating and supporting integrations between Salesforce and at least one major external system (ERP, PSA, marketing automation, or similar) required. - Demonstrated experience owning data quality, deduplication, and data hygiene work. - Strong reporting and dashboard development experience in native Salesforce. - Experience training end users and authoring release notes or user-facing documentation required. - Salesforce Sales Cloud Consultant or Integration Architect certification, preferred. - Experience reading and lightly modifying Apex triggers and classes; SOQL proficiency, preferred. - Hands-on experience integrating or migrating Salesforce data during a merger or acquisition, preferred. - Experience with Boomi or a comparable middleware platform (MuleSoft, Workato, or similar), preferred. - Demonstrated experience contributing to or leading Salesforce DevOps practices in a multi-administrator environment, or supporting Salesforce work across internal teams, contractors, or implementation partners, preferred. - Lightning Web Components experience, preferred. - Industry experience in field services, electrical contracting, commissioning, or another technical services business, preferred. Physical Requirements - Remote position; requires a dedicated home workspace with reliable high-speed internet for video conferencing, screen sharing, and access to cloud-based systems. - No significant physical exertion required. - May travel to POWERX offices, partner sites, or training may be required (5% or less). Benefits - Competitive Pay - Incentives for Certifications - Referral Bonus Program - Tuition Reimbursement - Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products - 401k program with a company match - Performance Program - Paid Parental Leave - PTO including Wellness Days and Paid Holidays - And much more!

• Partner with Product Owners and business stakeholders to understand requirements and translate them into effective Experience Cloud configurations • Configure, enhance, and maintain Salesforce Experience Cloud sites using declarative tools such as Experience Builder, Flows, validation rules, and page layouts • Administer and optimize Experience Cloud features including: • Customer and partner portals • User registration, login, and authentication flows • Profile- and permission-based access models • Page layouts, navigation, branding, and content • Configure data visibility and sharing models to ensure secure access for external users • Manage external and internal users, roles, profiles, permission sets, sharing rules, and access controls • Collaborate with Service Cloud teams to expose cases, knowledge articles, and self-service capabilities through the portal • Support and coordinate integrations with internal and external systems in partnership with development and integration teams • Ensure Experience Cloud configurations comply with security, compliance, identity, and data governance standards • Monitor portal usage, performance, adoption, and user experience • Perform proactive system maintenance including Salesforce release updates, security reviews, health checks, and optimizer recommendations • Analyze existing portal configurations and recommend improvements for usability, scalability, accessibility, and performance • Support data management activities including imports, updates, and synchronization relevant to Experience Cloud use cases • Collaborate with Salesforce Developers and QA to support testing, deployment, and post-release validation • Participate in release planning, environment coordination, and post-release support • Evaluate new Salesforce Experience Cloud features and enhancements for business value • Promote reuse, automation, and low-code/no-code best practices across portal solutions • Maintain Experience Cloud documentation, standards, and operational runbooks