• Lead and Scale a High-Performing Pod • Own the AI Orchestration Layer • Modernize the Developer Experience • Define Evaluation and Trust Standards • Lead Foundational Model Strategy • Be a Strategic Partner to Leadership

We put AI firstJoin our AI-first team, where we're building a next-generation platform that runs AI agents to do real engineering work. Our systems reason, use tools, and act on production environments safely and at scale, making complex workflows trustworthy and reliable. We are seeking professionals passionate about building exceptional user experiences and eager to collaborate with an international team of experts to shape how people interact with autonomous agents in a globally leading product. Your role at DynatraceWe are looking for a practical, rigorous software engineer who is enthusiastic about turning LLM reasoning into safe, reliable, and tool-using agentic behaviors in production environments. You should be a builder at heart who enjoys engineering robust agent frameworks and evaluation pipelines rather than focusing purely on prompt design. Your role: - Design, build, and maintain our core Python agent layer, including LLM routing, tool-calling infrastructure, and structured-output retry logic that ensures dependability in production. - Design robust guardrails, input and output validation, and prompt-injection defences to mitigate hallucinations and prevent agents from deviating from their tasks. - Define and implement the datasets, metrics, and automated evaluation strategies necessary to measure and prove agent quality objectively across model updates and prompt modifications. - Drive high-level architectural decisions for our AI systems and actively participate in team code reviews, unit testing, and debugging efforts. What will help you succeedTo be successful in this role, you bring deep software development experience combined with a highly analytical and scientific approach to measuring AI system quality. We seek individuals who pair strong Go and Python foundations with hands-on, production-proven experience in orchestrating LLM APIs and agent loops. - Multiple years of professional, hands-on software engineering experience with deep expertise in Go and Python. - Direct experience building LLM-powered systems and agent loops, utilizing modern orchestration frameworks (like LangGraph), tool-calling, and structured-output APIs. - Demonstrated ability to measure, evaluate, and prove agentic system quality through quantitative datasets and evaluation metrics rather than qualitative impressions. - Strong software engineering fundamentals, including continuous testing, production debugging, and full-service ownership. - Degree in Software Engineering or equivalent practical experience in software development. - Highly developed analytical, problem-solving, and collaborative skills to work effectively within an international engineering team. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more. Compensation and RewardsDue to legal reasons, we are obliged to list a salary range for this position, which is € 61,000 up to € 76,000 gross per year based on full-time employment (38.5 h/week). We’ve listed the salary range for transparency, but if your experience and skills bring unique value, we’d still love to hear from you—please apply even if you’re outside the range. Equal Employment OpportunityDynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

• Design and develop scalable data pipelines, backend services, and APIs. • Build knowledge graph solutions, including graph data modeling, relationship mapping, and graph traversal logic. • Build ETL pipelines. • Design data models. • Implement GraphRAG solutions combining knowledge graphs, vector search, metadata, and LLM-based retrieval. • Create Source to Target Mappings (STMs) for ETL specifications. • Implement automated ingestion patterns, incremental (delta) updates, and streaming/CDC workflows. • Gather requirements, set targets, define interface specifications, and conduct design sessions. • Work closely with data consumers to ensure proper integration. • Adapt and learn in a fast-paced project environment.

Role Description Avalara is looking for an AI Automation Engineer to help build an enterprise-grade automation ecosystem that improves how work is automated, orchestrated, governed, and scaled across the company. In this high-impact individual contributor role, you will use n8n as a core platform to design secure, reliable, and measurable automation solutions that reduce manual work, improve process quality, and support faster business transformation. You will work across functions to embed artificial intelligence-enabled workflows, intelligent decisioning, reusable automation patterns, and observability into enterprise processes. You will help Avalara raise its automation standards by building practical solutions, mentoring others, and improving how teams use artificial intelligence to increase productivity, quality, and operational scale. You will report to Sr Director, IT Support. Responsibilities - Engineer scalable, secure, and resilient automation solutions using n8n and related integration platforms. - Design hybrid automation patterns using n8n, Boomi, application programming interfaces, event-driven systems, and artificial intelligence agents. - Build artificial intelligence-enabled workflows that support intelligent decisioning, human-in-the-loop controls, prompt management, and model integrations. - Define development standards, reusable templates, exception handling, retry strategies, approval patterns, and security protocols for enterprise automation. - Implement environment strategies, continuous integration and continuous delivery pipelines, versioning, and governance models for automation workflows. - Establish logging, monitoring, reliability guardrails, anomaly detection, and alerting to improve uptime, workflow trust, and recovery time. - Define responsible artificial intelligence governance for model selection, cost controls, prompt and version management, data privacy, and auditability. - Lead technical design sessions, workflow reviews, architecture reviews, and post-incident reviews. - Mentor engineers, contractors, and implementation teams on automation design, artificial intelligence agents, prompt engineering, and responsible automation practices. - Use metrics such as adoption, cycle-time reduction, service levels, recovery time, cost per workflow, and business impact to guide improvement. Qualifications - Bachelor's degree in Computer Science Engineering. - 10+ years of experience in enterprise automation, workflow engineering, integration engineering, or platform architecture. - Deep hands-on experience with n8n or Boomi, including building cross-functional automations, artificial intelligence-enabled workflows, agents, and orchestration patterns. - Experience designing application programming interface-first and event-driven architectures, including REST, webhooks, OAuth, JSON Web Tokens, application programming interface security, and secure integration of artificial intelligence services. - Experience with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform, including artificial intelligence or machine learning services such as Amazon Bedrock or Azure OpenAI. - Applied experience using large language models, prompt engineering, artificial intelligence agents, observability, monitoring, and automation metrics to improve productivity, reliability, quality, scale, cost, or cycle time. Benefits - Total Rewards: In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. - Health & Wellness: Benefits vary by location but generally include private medical, life, and disability insurance. - Inclusive culture and diversity: Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Company Description Avalara is an AI-first Company. AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-related technologies, ready to thrive here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.