• Recruit, engage, and onboard participants into employability programmes within set timescales, providing high-quality Information, Advice and Guidance throughout. • Deliver personalised employability support, including mindset and confidence development, strengths-based interview preparation, job-search assistance, and creation of CVs and application materials. • Match participants to opportunities by shortlisting, preparing job packs, arranging interviews, and supporting applications for jobs, apprenticeships, and work experience. • Provide sustained in-work support, maintaining regular contact to ensure participants achieve and maintain employment or apprenticeships for at least six months. • Work collaboratively and operationally, contributing to job fairs, workshops, community partnerships, and ensuring effective use of case management systems, timely communication, and compliance with all contractual and organisational requirements. • Maintain professional standards, including safeguarding, health and safety, equality and diversity, continuous self-development, and undertaking any other relevant duties. • Comply with Safeguarding/Prevent, Health and Safety policies and procedures and ensure the implementation of Catch22’s policies and procedures.

• Technical Negotiation: Pick up the phone and negotiate complex supplements and repair logic with body shops, ensuring estimates comply with carrier guidelines while maintaining professional rapport. • High-Volume Execution: Manage a high-speed desk, maintaining quality while meeting or exceeding a threshold of 10–16 claims per day. • Technical Defense: Utilize CCC One and other estimating platforms to write fair and accurate estimates to return vehicles to preloss condition based on photos, supporting your repair decisions with data and logic. • Documentation Excellence: Maintain meticulous, real-time documentation of all interactions with internal and external customers, ensuring clarity and process compliance. • Adaptability: Demonstrate the ability to pivot between diverse carrier workflows while maintaining a consistent, polished professional tone in both written and verbal correspondence. • Professional Conduct: Effectively represent Snapsheet and our carrier partners by resolving technical challenges with diplomacy, precision, and adherence to established guidelines.

• This is a non-patient facing customer service role, assisting the company’s Radiologists and other Radiologists, by managing the radiology imaging workflow for emergent studies. • This position answers the phone, retrieves, and sends radiology images, locates and acquires prior electronic exams, faxes reports, or other paperwork as needed, and follows up on any unread studies. • The ultimate responsibility of this position is to assist the Radiologists with providing good patient care by managing the workflow to ensure Radiologist are able to deliver timely reports to the referring facilities. • Training hours will vary from Work Shift. Will work 36-40 hours per week training, until the transition into regular work shift, which is 7 on 14 off. • Shift hours for the After Hour role, after training is complete, will be: 6pm - 5am MST.

• Lead member care alongside a team of counselors, therapists, peer support specialists, and case managers. • Provide evidence-based treatment for individuals with substance use disorders and mental health disorders. • Conduct initial and follow up telehealth evaluations. • Deliver care for both substance use and mental health conditions. • Prescribe medications as appropriate and answer member questions. • Complete documentation in our EHR (Healthie). • Collaborate with your care team and attend occasional scheduled team meetings.